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When I try to add sync on my PC it asks for a key and even it's provided with the correct key from a different device it tells me it's incorrect. Is this a bug?

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint. Then I decided to fi… (read more)

I had everything working. This PC contains the first step of the sync project I planned to use with two more PC's. After initial setup it works fint.

Then I decided to fix a problem I had with Firefox and Citrix and an old article told me to try and make a new profile - so I did. While it didn't solve my Citrix problem I did loose my Firefox Sync so I wanted to add it again.

At first is asks for a device which already has Sync setup. I don't have that so I clicked on "I don't have the device" then it says I need the Sync key and explains how I get from a device I don't have (really weird to do so). So I gave up.

At work I got my Sync key and saved the html file to my DropBox. When I came home and it asked for my Sync key I simply copy/pasted the key and it says the keys is incorrect.

Thought I love the idea of the build-in sync function, Xmarks makes this a whole lot easier. I hope and wish you continue to improve this already great software.

Thanks for the help :)

Asked by tbresson 9 years ago

Answered by Ibai 9 years ago

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I set up a new windows and I lost my Sync Key now in my new windows and fire fox how can i sync?

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I … (read more)

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

Asked by georgeollah 9 years ago

Answered by Ibai 9 years ago

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I signed into my home account on accident on my work computer then signed into the work account and both are so scrabled up I can't think straight.

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I real… (read more)

Had a problem with a work computer and it got fixed today so I was messing with it and needed to sign into Firefox and I accidentally signed into my home account. I realized it and signed into the work account and now it is all scrambled up. I don't know where anything is and not even sure if it is all there. Some of the bookmarks were the same on both computers. Guess I would have thought that when you sign into each account the bookmarks would just go back to the way they were...apparently not?

Asked by Double3 2 years ago

Answered by Shadow110 2 years ago

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I can't remermber my login.

Hi, I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, … (read more)

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

Asked by Le_luron 9 years ago

Answered by cor-el 9 years ago

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lose my computer

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new co… (read more)

Hi. I Losted my Computer and lonely i have my markers in app my Iphone. Now I have a new computer and would like para know synchronize As I Sync My Account on the new computer since I have no access at the old computer. thanks

Sorry for my bad english

Jean jeancpv@gmail.com


Edit by Moderator:

Google translation from a locked duplicate thread ([*]):

Good day. I lost my computer and it is only with my bookmarks on my iPhone app.

Now I have a new computer and was wondering how do I synchronize my Sync account on the new computer since I have no access to the old computer.

Asked by jeancpv 8 years ago

Answered by jscher2000 8 years ago

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My sync key is still the same and I didn't even reset the sync but my data is lost. I don't know how? I installed v13.0 while I was using 14.0 earlier.

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of m… (read more)

I had only one device where I used the Firefox Sync. I installed Windows 8 release preview(fresh install) and entered the sync key I saved using the previous install of my Firefox(v 14.0). Then I installed Firefox on my Windows 8 installation with an older version of Firefox(v 13.0). I got a message saying it was your first sync, but I have used it earlier also. Many times I have synced my laptop with the data on the server after every fresh install and it worked. I got all my data every time but this. Now, I tried it twice by removing this device from my sync list, but of no use. And I'm sure I haven't reset the data on sync server. And no one except me has access to my laptop and even the sync key. Do I have any chance of getting my data? Whether be it by installing again v14.0 or something else. I will really appreciate for any help given.

Asked by Vikesh Dhatterwal 8 years ago

Answered by Ibai 8 years ago

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Need to get out of a partially set up sync. First time installing Firefox.

I was installing Firefox version 43.0.1. I did not understand what Sync was. I partially filled out the password and got as far as opening the email sent me on the same … (read more)

I was installing Firefox version 43.0.1. I did not understand what Sync was. I partially filled out the password and got as far as opening the email sent me on the same computer. I could go no further with sync. I tried the help to remove the sync and clicked on the expand menu button but my email address did not appear on this menu. The problem is that I cannot access any of my website addresses. It just keeps searching and I believe it's because this partially set up sync is locking me out. I need to know how to totally cancel and remove the Sync from my account. I only have one device that I access the internet with. Thank you.

Asked by DaveBlack 4 years ago

Answered by Shadow110 4 years ago

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Authorization Code Received & Entered, but says its wrong, why? Definitely Correct, as received in email, tried it 3 different times..

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and en… (read more)

I re-set my password and am trying to log in to FireFox Browser Sync on windows, it says it will send me an authorization code and to enter it, I received the code and entered the code exactly as received, and it says it's wrong. It's rejecting the authorization code I'm receiving from firefox by email, there's no question about it, I'm not making a mistake, entering it exactly as is, capital letters matching the way it was received in the email, even copy pasted it once, tried it 4 times and it keeps rejecting the authorization code it's emailing me...

Please help

Asked by Sam3gs 1 year ago

Last reply by christ1 1 year ago

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Have firefox sycn automatically on login.

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient. I saw one article… (read more)

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient.

I saw one article that said to change the 'history' settings to 'use custom settings for history' with a few additional steps. I have tried this with no change in the programs behavior. Any thoughts?

Thank you,

Asked by Bryan Montanio 1 year ago

Answered by FredMcD 1 year ago

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Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (read more)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 3 months ago

Answered by Eve 3 months ago