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Confirmation email is not sending when trying to sign in

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have … (read more)

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have your email in my contacts like it said to, I've clicked resend multiple times and have been waiting for OVER AN HOUR and the email has not arrived.

Asked by odithrinok 2 months ago

Firefox won't properly sync bookmarks and passwords?

On signing in to my android and Windows PC firefox browsers with the same accounts, the sync will update browser settings, history, etc. just fine but when it comes to bo… (read more)

On signing in to my android and Windows PC firefox browsers with the same accounts, the sync will update browser settings, history, etc. just fine but when it comes to bookmarked webpages in the default bookmarks bar and individual folders and passwords, they will be completely out of "order" -- I'll have both previously deleted bookmarks from my Windows browser pop up on my android browser and vice versa and as for passwords, some of them won't even sync.

Browsers have been re-installed to fix problems and I've even used the QR code to see if that helps. Nothing works.

What's going on?

Asked by Vibhor 2 months ago

Addressing Firefox Browser Issue: Difficulty with Bookmark Sync

Hello Firefox Community, I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance. It… (read more)

Hello Firefox Community,

I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance.

It seems that certain add-ons can cause performance issues—sluggish response times, occasional freezes, and even crashes. Sometimes the problem persists even after disabling them.

Has anyone else experienced similar challenges with Firefox add-ons impacting browser performance? What strategies or tools have you used to troubleshoot and resolve such issues?

Looking forward to hearing your suggestions and experiences to enhance my Firefox browsing!

Best, LESCO Bill

Asked by Ahtisham Ali 2 months ago

Firefox toolbar icon and iOS app don't download the full article

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads.… (read more)

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads. Same for some saves via my iOS app. Consequently I'm unable to read this content offline. Attached screenshot shows the difference. Any suggestions?

Asked by Al K 1 month ago

Can't sign in on windows due to "you've tried too many times"

I've been trying to sign in to my Firefox account so I can sync my data since last night. I reinstalled windows as I got a new platform yesterday and didn't want any driv… (read more)

I've been trying to sign in to my Firefox account so I can sync my data since last night. I reinstalled windows as I got a new platform yesterday and didn't want any driver issues. I instead was met with issues getting my primary browser to work after installing it.

I entered 2 different passwords once each and since they didn't work I clicked forgot password. Once I wrote my email in and clicked continue however despite it being the first time I clicked the button I was met with "You've tried too many times. Try again in 29 minutes". It game me that every time I waited out the time and tried again for 3 hours yesterday and it's still giving me that error today after another hour and a half on both my phone and my pc.

Asked by Owen Derenberger 1 month ago

unable to share to other devices from apps on iphone, can only send tabs from firefox to othger devices

I get the error message: "you don't have any other devices connected to this account available to synchronize". Force closing the app didn't help, this issue occurs in mu… (read more)

I get the error message: "you don't have any other devices connected to this account available to synchronize". Force closing the app didn't help, this issue occurs in multiple apps, I've hit "sync" many times already.

Asked by Ginger Flame 2 months ago

restore passwords

Hi, I lost all my passords in firefox trying to sync iphone and Laptop. I had to setup an new iphone (13 Mini) from an ICloud backup. But somehow in the firefox-app under… (read more)

Hi, I lost all my passords in firefox trying to sync iphone and Laptop. I had to setup an new iphone (13 Mini) from an ICloud backup. But somehow in the firefox-app under passwords I got all the websites, but no login and password safed. So I deleted all this information on the iphone, since I still got all the data on my laptop. I startet sync, but what happend was, that it somehow synced the other way around and all the Pw an the laptop disappeared. Of course I didn't make a backup before. Any chance to restore these data? At the moment I could restore the data on the Iphone from an Iphone-backup. But now the sync works properly and always deletes the data on the Iphone. Any chance to transfere these data from the Iphone to the laptop apart from wrighting them manually? Kindly Georg

Asked by georg_kirchner 2 months ago

sync deleted everything from firefox on computer

I thought that if I sync'd firefox on my computer with my new Samsung Tab A7 lite that everything from firefox on the computer including tabs, passwords etc would appear … (read more)

I thought that if I sync'd firefox on my computer with my new Samsung Tab A7 lite that everything from firefox on the computer including tabs, passwords etc would appear on both the computer and the tablet. Instead, it appears that I deleted everything from the computer, or perhaps moved everything from the computer to the tablet. I'm not sure. How can I tell if everything is on the tablet? Is it possible to move everything back from the tablet to the computer? If so, how? I'm not very computer literate. Guess that's obvious. I'm also older, 77, and visually challenged, so please be patient with me. I'm not even sure where to find this question and any answers people may suggest on this website, so perhaps you could drop me a hint by email at wdentry@yahoo.com? Thanks in advance. Bill

Asked by wdentry 2 months ago

Stopping profiles from syncing

I have sync on. I have two profiles on one computer. These two profiles are syncing so that there is no difference. They b=now have the same bookmarks, extensions, home… (read more)

I have sync on. I have two profiles on one computer. These two profiles are syncing so that there is no difference. They b=now have the same bookmarks, extensions, home page , etc. I don't want that as I effectively now only have one profile. How do I keep 2 profiles from syncing on the same computer.

Asked by Bob 2 months ago

logging back on the account

I accidentally logged my self out of my Mozilla browser and i don't have access to the email registered in this account cause i had decided not to pay for extra space the… (read more)

I accidentally logged my self out of my Mozilla browser and i don't have access to the email registered in this account cause i had decided not to pay for extra space the gmail account (tindijack@gmail.com), I opened a new email jtindi300@gmail.com is there away i could link the two to use a single account? I have my school passwords the mozilla account under that email, i still have access on my phone but i just don't have it on my laptop how can you guys help me?

Asked by Jack Tindi 1 month ago

ZIMBRA support by FIREFOX

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please&nb… (read more)

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please !

Asked by philippe.lucarain 1 month ago

Cannot log into sync account

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into … (read more)

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into my account for Firefox Sync I get the error message " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way". I would be most grateful if someone could help me with this please. Best regards Tony

Asked by arglet 1 month ago

Activationg Firefox Sync from a restored profile doesn't sync.

I have an old profile that i restored into a new version of Firefox. Everything works great except for Firefox Sync. Every time I try to connect, it disconnect instant… (read more)

I have an old profile that i restored into a new version of Firefox. Everything works great except for Firefox Sync.

Every time I try to connect, it disconnect instantly and ask me for the password every time, without ever syncing. I tried reinstalling firefox, rebooting, deleting "compatibility.ini", "troubleshoot mode", cleanup and reset, delete the extensions and add-on, delete "signedInUser.json", delete the "wave" folder, delete the "sessionstore" folder, delete "prefs.js", i deleted everything but it still won't sync.

Can you help me ?

here are the snippets of about:sync-log : https://pastebin.mozilla.org/SbjgZgH3 https://pastebin.mozilla.org/wDjVe20N https://pastebin.mozilla.org/F0oP3jn6

Asked by Andrea Coduri 2 months ago

Cannot log into NYS website for tax withholding.

I need to log into the NYS website for withholding. No problem with other websites an have useede the NYS website for years. My phone is [removed phone# from public suppo… (read more)

I need to log into the NYS website for withholding. No problem with other websites an have useede the NYS website for years. My phone is [removed phone# from public support forum] and email is [removed]

Asked by Thomas Lustig 2 months ago

Multi-Account Container List Sort Order Doesn't Sync

I use Containers a LOT and have added to my list. There seemed to be no way to get them ordered the same way in the drop-down list for a new tab as I specify under Manage… (read more)

I use Containers a LOT and have added to my list. There seemed to be no way to get them ordered the same way in the drop-down list for a new tab as I specify under Manage Containers, so I just removed and re-created them one at a time in the order I wanted. Now the Container drop-down list for a new tab appears in the right order. That's on latest Firefox on Ubuntu 22.04. I have Sync turned on for everything, and all the Containers I created in Ubuntu Firefox are shown in Firefox for Windows 10, but they're in a random order. This is extremely annoying, as I have about 25 Containers. When they're ordered I can quickly find the Container I want to use for a new tab, but the randomized order makes it difficult.

How can I get the Container list in Windows Firefox to be identical to Ubuntu Firefox - both sync'd with my one Mozilla account and both at Firefox v 121.0.

Thanks.

Asked by Jackal 2 months ago

Is it possible to merge two firefox accounts?

Is it possible to merge two firefox accounts? I created one account years ago and forgot that I created a Sync account and in the process I created a new Sync account wit… (read more)

Is it possible to merge two firefox accounts? I created one account years ago and forgot that I created a Sync account and in the process I created a new Sync account with a different email. Is it possible to merge both accounts into one so that I don't loose any of my data?

Asked by keganrocks921 2 months ago

Lost logins when logged out old laptop

Dear Team, I have changed my laptop and today logged out my old laptop. immediately i lost all my log ins which is older than few years. even i tried to restore old lapto… (read more)

Dear Team, I have changed my laptop and today logged out my old laptop. immediately i lost all my log ins which is older than few years. even i tried to restore old laptop and tried before sync. Even after i didn't get profile and log ins. Request you to get back my all log ins or how to restore or undo the changes. now i lost all log ins from mobile and new laptop. windows 7, 64 bit, Firefox 115.6.0esr (64-bit)

Asked by BOSS VEERAMANI 2 months ago