Showing questions tagged: Show all questions

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago

How to delete my Firefox data from the Mozilla site

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a dif… (read more)

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

Asked by janetvw 3 months ago

Last reply by cor-el 3 months ago

Tabs from other device not showing up

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced. This time, howeve… (read more)

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

Asked by bellens_steven_1986 3 months ago

Last reply by jonzn4SUSE 3 months ago

Password manager - lost all passwords

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files t… (read more)

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Asked by francois1994 3 weeks ago

Last reply by cor-el 3 weeks ago

Sync only sometimes works

Hi all. My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait f… (read more)

Hi all.

My sync is only sometimes working. I notice that when saving a bookmark and trying to find it on another device. I sometimes have to manually resync it or wait for a few days to get it shown on my other devices. Same with the tab sharing across devices.. In most cases it doesn't work at all..

Here is a current sync-log: https://pastebin.com/TWugtAbm

Asked by zotac 1 month ago

Last reply by Sofiachloe 1 month ago

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (read more)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan 8 hours ago

Last reply by jscher2000 - Support Volunteer 11 minutes ago

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 2 months ago

Last reply by cor-el 2 months ago

lost my password

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I di… (read more)

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

Asked by Robin boiis 6 months ago

Last reply by Dropa 5 months ago

device label

Hello. I'm using Firefox 119 for MAC OS. However my device is labeled as Windows 10 Firefox. I don't have any Windows software labeled anywhere. I have signed out, resta… (read more)

Hello. I'm using Firefox 119 for MAC OS. However my device is labeled as Windows 10 Firefox. I don't have any Windows software labeled anywhere. I have signed out, restarted device and still no change. When I log into a website from Firefox, my "authorized device" is recognized as Windows Firefox.

Please advise, Thank you

Asked by EA 5 months ago

Last reply by cor-el 5 months ago

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (read more)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Asked by Cam 3 months ago

Last reply by khan jani 3 months ago

Logins and Moving tabs to create new windows

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved … (read more)

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved the passwords as an CSV file and all I am getting is " Error: Missing field". I have tried to follow some fixes for this issue. When I try and manually go through and create a saved login all I get is an error and I would be asked to input an primary password even though I never created one. I tried to create one and it errors out and just says "Unable to change Primary Password." I have signon.management.page.fileImport.enabled = true signon.management.page.fileImport.enabled = true

security.allow_eval_in_parent_process = true

The other issue I'm having and its inconsistent is pulling tabs to create an new window. Sometimes it doesn't work and other others it does. I have verified that browser.tabs.allowTabDetach

Asked by bigpimpen1998je 3 months ago

Last reply by cor-el 3 months ago

Merge old history with new

I began this conversation here. Sorry I didn't follow up. Add old history to new cor-el mentioned "The only way to merge history is by using Sync". Does "merge" m… (read more)

I began this conversation here. Sorry I didn't follow up.

Add old history to new

cor-el mentioned "The only way to merge history is by using Sync".

Does "merge" mean like it sounds, to combines the content, or does it mean the latest will overwrite the oldest, or one will overwrite the other under other conditions?

Asked by noel_envode 1 month ago

Last reply by cor-el 1 month ago

Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (read more)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 5 months ago

Last reply by jonzn4SUSE 5 months ago