Firefox Community Forum

why can't I restore bookmarks. All solutions will not work "unable to process file". This happen mid secession.The restore dates are there but i get unable to precess file

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на восстановилась и история предыдущих посещений пропала.? и как мне теперь все это восстановить обратно?'

So I am on a Windows Surface. I have been using Firefox. Lately a few times it went wonky and it did it again today where it would open a million windows and I couldn't close them or shut the app down. So I attempted to uninstall it. But it gave me an option to do a Refresh, which I tried but it didn't work. So I had no choice but to uninstall and reinstall it.

That's all well and good. But now I have lost years of bookmarks. DAMN!!!!! This is my work computer and I need to find a way to get all my bookmarks back. Is there a way to do it? Maybe accessing history or something?

I had to use Microsoft Edge to download the new version of Mozilla Firefox so its asking me if I want to transfer my data from Edge. I never use Edge. I like Mozilla Firefox but I am so in trouble if I cannot access all my bookmarks with important pages that I have saved. Darn.

Thanks for your help!

M

Hi, I unwittingly reset my password without using a recovery key just now. My account had one recovery key in use but I completely forgot where I put it and I overrode it by skim reading through the warning before changing my password because I didn't remember it.

Thing is, prior to performing a clean re-install of my laptop, I didn't backup my appdata folder containing my firefox profile. The latest backup I have is from three months ago. I might be able to lay hands on my recovery key later today, but I need to know whether there is ANY hope of accessing that data on a server somewhere or if it's been wiped, definitively. I'm very upset because I had like a few hundred tabs and bookmarks.

I've had to reinstall Firefox because of several viruses. I have a password and an account recovery key. How do I restore my Firefox account, bookmarks, and passwords?

For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I did. Then I had to change my password because I could not remember what mine was. Now, I have lost all my bookmarks and stored passwords. How can I recover them?

Greetings

I have recently formatted my disk and installed a new OS. Of course, I have a firefox account which is supposed to sync all of my data. Unfortunately, I used a securely generated password for my firefox account and didn't think about changing the password or saving it to somewhere safe, so I had to reset the password to access the account on my new OS. Now everything is gone, and restoring the bookmarks through the Import and Backup option does not do anything. Is there any way to get my data back, or am I cooked?

Thanks in advance

Yesterday I could access my passwords saved in Firefox, but today there were only two & those were in an open window for passwords. How can I recover my list of passwords, please? I'm using a MacBook Air with an M3 chip, Sequoia 15.3.1 Thanks so much!

My laptop operating system Linux ubuntu crashed. I had to reboot using new linux OS Linux Mint. Laptop now working but have lost all my search. I sometimes use DuckDuck to serach. Help in recovering my bookmarks.

I did a reset on my HP laptop on 23/02/2025, I opted to save my files but when I signed in to Firefox I had lost all my bookmarks, I have attempted to do a "Restore" but it has not worked, does Firefox retain my bookmarks elsewhere?

Hi

I had to update my firefox because I couldn't search anything because maulware was put in the search bar. It kept saying I couldn't go to any site because it might be corrupt. Everytime I opened it. So spectrum told me to one choice was to put firefox back in again and nothing was there fault but firefox wasn't keeping up with security. So here I am I have lost all my bookmarks of my business. Is there anyway I can have them reinstalled? Thank you so much for your help. Firefox has been my browser for a very long time years and years. Please help my business and me. This is disastrous for me.

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed