Firefox Support Forum

Last Tuesday I deleted all references to Firefox. It was a combination error with one of my spam folder. There was nothing wrong with Firefox - it was all in my head (I'm nearly 80, so you can figure that out!}

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Outlook via Firefox shows titles, no content. Sometime I can read the content of the first email I select, but, no content appears in subsequent emails, just the titles. Outlook is OK via the Firefox safe mode, via Chrome, via MS Edge and via MAIL.

I have cleared cookies and cache.  I have also tried About:config>extensions.webcompat.enable_shims changed to FALSE.  

A sidebar with web addresses disappeared too. I think I have been done in by an update. What setting am I missing? I am using Firefox 114 with Windows 10

The old PC is dead, there is no back-up/export of the saved passwords and no sync. I can only access the disk content when connected to another PC. Where and in which files are the Firefox saved passwords stored in and can I see them or import them in the new installation?

COLORADO DEPT REVENUE URL does not work, it does work in EDGE

The Colorado Department of Revenue online URL IS:

    https://www.colorado.gov/revenueonline/_/
     ----------------------------------------------

Firefox does not like this URL value.

=====================================

The screen shows: "The page isn’t redirecting properly

An error occurred during a connection to www.colorado.gov.

This problem can sometimes be caused by disabling or refusing to accept cookies."

=====================================

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong.

BTW, printing to a PDF worked not long ago, but stopped within the last couple of months.

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my MacBook Pro. Here is the link that no longer lets me sign in: https://digitalapps.navyfederal.org/signin/

The link works on my Safari browser but the site isn't fully functional on that browser. I have used Firefox exclusively for years and with this bank. The Browser support info at NFCU says Firefox still works. How do I solve this ?

Thanks

Marty Burnett

[removed email from public]

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest mozilla program and am running windows 10.

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks