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"Unable to connect" message

Using current Firefox (84.0.2) on an iMac desk computer. Since Apple put out their recent upgrade to OS Big Sur (2019 ~Nov?), Firefox keeps dropping its internet connecti… (read more)

Using current Firefox (84.0.2) on an iMac desk computer. Since Apple put out their recent upgrade to OS Big Sur (2019 ~Nov?), Firefox keeps dropping its internet connection. Works for a session, but when I come back a few hours later I see "Unable to connect..." Restarting always gets it back to start another session. But rebooting several times every day gets old. When Firefox is on the blink, Safari browser works fine, no problem. Connection is there. But my fullest set of bookmarks is in Firefox, so I'd rather use Firefox. Even more strange: Safari and Firefox both continue to work on my wife's desktop same iMac, no problem, just not Firefox on mine. Found help article "Firefox can't load websites but other browsers can" (https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can), went through every step to troubleshoot. No go, still drops. Contacted Apple support and they were flummoxed. Any ideas?

Asked by prainbow 6 days ago

Private browsing doesn't use dark theme

Bug 513418 suggests that private browsing windows are meant to use a dark theme, like Chrome, but this doesn't appear to be the case. Without this it's hard for me to qui… (read more)

Bug 513418 suggests that private browsing windows are meant to use a dark theme, like Chrome, but this doesn't appear to be the case. Without this it's hard for me to quickly tell the difference between a normal window and a private window.

Is this an intentional change, or is a bug preventing private windows from using a dark theme?

Asked by Ash 6 days ago

Moving firefox between multiple displays

I'm using Mac OS Big Sur and my setup has an external display. When using any other application on my mac, I can use Window > Move to <display name> to move win… (read more)

I'm using Mac OS Big Sur and my setup has an external display. When using any other application on my mac, I can use Window > Move to <display name> to move windows to my external display and back. Because I can map a keyboard shortcut to this function, I use this all the time to move my windows around so I don't have to take my hands off my keyboard.

Firefox however seems to be the only application that doesn't implement this for some reason. Has any other Mac user found a way around this?

Asked by alexandermrt 6 days ago

VIDANGEL

When starting a video on "VIDANGEL" the sound and video is not synced so i have to turn off my EQ8 EXTENSION then press the reload button and sometimes it works. Most tim… (read more)

When starting a video on "VIDANGEL" the sound and video is not synced so i have to turn off my EQ8 EXTENSION then press the reload button and sometimes it works. Most times now i either have to do this procedure multiple times or just leave Firefox and head to google chrome. Can someone help?

Asked by k9anathoth 5 days ago

Firefox Print Preview option under File. It seems to have dissapeared.

Before when using Firefox, if I wanted to print, I could select - from the File drop down menu - either Print or Print Preview. Now Print Preview seems to have disappear… (read more)

Before when using Firefox, if I wanted to print, I could select - from the File drop down menu - either Print or Print Preview. Now Print Preview seems to have disappeared! All I get is Print and then a selection menu makes me manually select custom to list the page or pages I want, and then select the size of the printed page - all VERY inconvenient and VERY difficult to use. What happened? Was that an update to Firefox recently. If so, VERY poor decision and programmer that decided on this change should be fired.

Asked by dennphill 5 days ago

Using LastPass password manager (Firefox enabled extension)

I have populated my LastPass vault with log-in IDs and passwords but they will not populate automatically when I try to log in to those websites. How can I get this to w… (read more)

I have populated my LastPass vault with log-in IDs and passwords but they will not populate automatically when I try to log in to those websites. How can I get this to work? (Mac Mini, OSX v. 10.11.6)

Asked by jimouida 5 days ago

Account Deletion

I have forgot my password to my account and also lost the 2FA codes. Since I have no longer access my account, I want Firefox to delete my account. I used a backup email … (read more)

I have forgot my password to my account and also lost the 2FA codes. Since I have no longer access my account, I want Firefox to delete my account. I used a backup email on that account. I tried to open a new Firefox account with that backup account, but I wasn't allowed to create a new account with that backup email address.

I can provide you my national ID,passport and other ID cards to prove that I am the real owner of the account.

You can even video call me if you want but please delete my account so that I can open a new account with those emails.

Asked by michaellyoder 5 days ago

Opening (not saving) files on Mac still saves in Downloads folder

Hey guys, Just switched over to Mac, trying to work out how to set it so that when you click 'Open File' rather than 'Save File' it only downloads a temporary file and op… (read more)

Hey guys,

Just switched over to Mac, trying to work out how to set it so that when you click 'Open File' rather than 'Save File' it only downloads a temporary file and opens it for you (like it does in Windows and like it's meant to do as the support pages have said) however on my laptop it now saves properly to the Downloads folder and stays there after I close the file rather than deleting it - does anyone know how to fix this?

Thanks in advance!

Asked by edsjnexus 5 days ago

Can't see "save as..." dialog box while in the full screen mode

When I browse in full screen mode and try to save something (a web page or a picture... it doesn't matter) the dialog box does not show up on the screen - only two big bu… (read more)

When I browse in full screen mode and try to save something (a web page or a picture... it doesn't matter) the dialog box does not show up on the screen - only two big buttons on my touch bar which allow me to "cancel" or "save".

Is there a way to fix that?

This problem appeared a while ago since the last udates of Catalina I guess and is still there on macos Big sur.

[MBP 16 2019, macOS 11.1]

Asked by George 4 days ago

unable to load 1 application

These are the messages I get: An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sam… (read more)

These are the messages I get:

An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it. (Filename: Line: 397)

Runtime error, index out of bounds,

Asked by sue1qw 3 days ago

Pinning 2 different firefox profiles to the taskbar

I have 2 separate firefox accounts, one is my personal profile and the other one is for school. I recently made the switch from brave to firefox and I had the same thing … (read more)

I have 2 separate firefox accounts, one is my personal profile and the other one is for school. I recently made the switch from brave to firefox and I had the same thing but the profiles were pinned to the taskbar for easier access. I cant do this for firefox because i pin one shortcut and I right click the other shortcut but its connected to each other so it shows unpin from taskbar.

Asked by Geoduck 3 days ago

Saving pages

bold text I spend more time LEARNING how to do this or that with my computer. Thousands of hours wasted over the years. I guess some kids think this is fun. Not me. I dow… (read more)

bold text

I spend more time LEARNING how to do this or that with my computer. Thousands of hours wasted over the years. I guess some kids think this is fun. Not me. I downloaded "SingleFile" hoping it would be easy to use, but it's not. I used to use things like UnMHT but that' gone. Todays problem is that I don't have a printer hooked up to my computer. I bought a car part online and wanted to print the oversized receipt. I downsized the page and took a screenshot of the receipt. Took the screen shot and put it on a stick. Next I turned on my wife's computer which has a good printer connected to it. I transferred the file to her computer, but the printout was very shabby looking. How can I get around the problems of saving pages and / or printing them ? Switch to a different browser ? You must know my email by now. Please send me an answer. Ray P.S. Should I be using Thunderbird or something ? Really confused. Another problem is that people don't know how to explain things. It's like they're using a different language with words missing. OMG :-(

Asked by Ray 3 days ago

servscrpt.de

Using Avast AV. When searching with Google I get a 'Threat secured' message, threat name URL:Blacklist, URL servscrpt.de. Is this a Firefox problem, Google problem or A… (read more)

Using Avast AV. When searching with Google I get a 'Threat secured' message, threat name URL:Blacklist, URL servscrpt.de. Is this a Firefox problem, Google problem or Avast problem? Annoying issue; how do i correct?

Asked by Wayne Rose 4 days ago

Last reply by Wayne Rose 3 days ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 5 days ago

Last reply by Zeina 3 days ago

Flash required on ESR version

I have downloaded Firefox ESR and the Flash add-on. When I install for testing, it show the Flash disabled icon. What can I do to fix this as we will need this for our … (read more)

I have downloaded Firefox ESR and the Flash add-on. When I install for testing, it show the Flash disabled icon. What can I do to fix this as we will need this for our website that we have to have access to.

Asked by JRNix 2 days ago

Last reply by JRNix 2 days ago

I want to change the email associated with my firefox account

I want to change the email associated with my firefox account. When I try to add a secondary email I receive a message that the email already exists, though it also says… (read more)

I want to change the email associated with my firefox account. When I try to add a secondary email I receive a message that the email already exists, though it also says that a secondary email has not been set.

Asked by matthew.guilin 2 days ago