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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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History and Bookmarks don't show up in search bar after Update 123.0.1

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing … (read more)

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing this? Thanks!

Asked by invisiblejungle 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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duplicate web-mail addresses in BT Mail

My ISP is BT (UK) and I have 5 BT Mail email addresses. On the mail log-in page there is a sign-in box where I can choose which email address I wish to open. Unfortunatel… (read more)

My ISP is BT (UK) and I have 5 BT Mail email addresses. On the mail log-in page there is a sign-in box where I can choose which email address I wish to open. Unfortunately there are several instances of my main email address. Some with old passwords some from I know not where. I need to delete all those except the current one. I have tried clearing the cache and data but to no effect. The duplicates do not appear if I use a different browser, so it would seem to be a Firefox issue.

Asked by Bob 1 year ago

Answered by Paul 1 year ago

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accessing a video on meethook.live

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live … (read more)

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Asked by WENDYE.ROBINSON 1 year ago

Answered by cor-el 1 year ago

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Trouble with a particular well established website

For some unknown reason, I cannot see anything on the following well established website: www.cancernetwork.com I've accepted cookies and turned off my pop up blocker, … (read more)

For some unknown reason, I cannot see anything on the following well established website:

www.cancernetwork.com

I've accepted cookies and turned off my pop up blocker, but still nothing at all shows up on the page. I've accessed the website using another browser, so there's nothing wrong with the website. Please help. Thank you.

Asked by joevegazo 1 year ago

Answered by joevegazo 1 year ago

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Foxit Reader as printer (1287660 thread continuation)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at… (read more)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at the same time. I was looking for about this subject and found the solution in the thread 1287660 - https://support.mozilla.org/en-US/questions/1287660, but the link of v9.7.2 quoted there was shortened and it is not working to download the 9.7.2 Fox Reader version. I found the complete link address: http://cdn01.foxitsoftware.com/product/reader/desktop/win/9.7.2/AC910684AD18B7FBD6E086B1211F7B4B/FoxitReader972_L10N_Setup.exe

P.S.: I am newbie here and I don't know when the 1st post is the solution at the same time.

Asked by Anon Ymous 1 year ago

Last reply by Paul 1 year ago

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How do I access Yahoo's main page?

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I u… (read more)

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I used the SpeedTest, then my main page was gone and instead I have a bar of Firefox selected options. I've tried to find how this is done so I can set it back but I can't find it. Please help.

Asked by Eric 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Suggestions

Hello! Please, implement the built-in speed dial, like in Opera and Vivaldi. It's extremely convenient and useful, lots of people need this. I've been using Firefox for m… (read more)

Hello! Please, implement the built-in speed dial, like in Opera and Vivaldi. It's extremely convenient and useful, lots of people need this. I've been using Firefox for more than 10 years and I hate your stupid "Firefox Home" page (sorry) on desktop and Android with icons that add automatically and I can't change and locate. It's inconvenient and completely useless. It would be great if you create something like Opera 12.17 or 12.18 had. In addition, please remove the "close" button in the last tab. I know that I can do it via the "config mode" (browser.tabs.closeWindowWithLastTab), but it's not user-friendly. It's inconvenient when you close the tab just to return home, but the whole browser closes. It makes me nervous. Thank you in advance! You are doing a great job, wish you good luck, and hope that one day Firefox will be more popular than Chromium-based browsers.

Asked by bdbsckxz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Whenever There is location related pop up or I am downloading something or any pop us text with buttons no text is shown.

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missi… (read more)

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missing text same with download file names.

I don't know what is the issue and why the texts are not showing but it's been a big hassle.

Please help me solve it. I barely managed to record thing since even it doesn't show which screen I want to record.

I am using Firefox Browser 120.0 (64-bit) with Windows 10 pro

check video on Gdrive

https://drive.google.com/file/d/1kIOI11glmeac7iAXnei1RxpcfuZn8Rmt/view?usp=sharing

Thank you.

Asked by test test 4 months ago

Last reply by Paul 4 months ago

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Virus

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the … (read more)

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Asked by clarence1141 1 year ago

Last reply by Paul 1 year ago

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago