Firefox Support Forum

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know what else to do

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Hi

We recently implemented CatoCloud to update our company's security measures. However, we've encountered an issue where Firefox updates are not possible on PCs configured with CatoCloud. The suspected cause is the TLS Inspection feature. Currently, we've allowed an exception for the entire mozilla.org domain in the TLS Inspection settings to enable Firefox updates.

However, we are concerned that exempting the entire mozilla.org domain might be too broad. We would like to know the specific domains or IP addresses that require exception settings to ensure appropriate configuration. Could you provide guidance on the necessary exception settings for domains or IP addresses related to Firefox updates?

regards,

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

I am conducting research and Firefox keeps on deleting my browsing history. I have already extended the history limit in the settings and that has not helped. I believe I may have missed a setting. I would like for Firefox to remember my history as long as possible to better aid me in my research.

Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

My places.sqlite file deleted all previous history on Jan 17th at about 11:07 PM all the way back to early December of 2023. Ccleaner was last run on Jan 11th and the browser settings are set to clear cache and cookies only. The computer was showing no issues and I did not discover the lost history until I pulled up the history four days later. The history identified only the past four days when the last week was selected. The sessionstore-backups folder showed files back to January 1st. What I cannot figure out is why the places. sqlite would just clear on its own and why I cannot activate any previous sessionstore file by following the mozilla firefox instructions below.

https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup

I only get the landing page with the option to restore the previous session grayed out. What common reasons are there for a places.sqlite file to wipe out a block of history and why would reactivate a previous session not work? Thanks!

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?

i love firefox. however I made a donation of $21,40 on 10/24/23. problem is it appeared on my credit again on12.22.23. I did not plan on a recurring donation. how do I stop the recurrence?

Hello,

We have deloped a search engine https://caziti.com. Our main focus is on privacy and integrity. We are far from a perfect search engine but our target is more on tech and be able to deliver unique search results, since our search engine has been completley built by us, and we are not dependant on any third parties, makes us able to do this. How would we go about being a predefined search engine in the firefox browser?

Best regards

Hello

I was taking a Government mandated test conducted by NTN, this exams are proctored and I have to run lock down software in order to take them, have webcam on etc. Part of the process is making sure that no other software is open and running in my task bar, which the proctor verifies. While I was about an hour into the test everything was shut down and I was notified by browser that the proctor shut my exam down and I needed to contact support.

So I opened a ticket and they told me that their software detected Firefox launching in the background. Because of that the proctor took action and disqualified me for cheating/opening software during an exam.

The huge frigging issue is, I DID NO SUCH GODDAMN THING. Firefox was 100% off and I never even went near the goddamn thing, they watch everything you do on screen as well and my mouse never even moves towards the taskbar at all. I was in the middle of watching a video clip in the exam to answer questions about it.

Long story short, I'm in a lot of trouble. I'm not going to jail or anything like that, but I am being accused of cheating and have had the job offer rescinded. I really needed this job and wouldn't jeopardize it in a million years. Like come on ffs it was a video about what you would do in a situation, what the hell am I going to Google??

Can anyone offer any insight, or some way to prove to them that I didn't do anything. Is there some Windows log or Firefox log or something that would show that I never launched it? NTN Tech support feels that it was some sort of background process or update, but the rules are the rules.

ANY HELP AT ALL would be GREATLY appreciated!!!! I've tried calling Mozilla and no dice. Not sure how to get a hold of anyone there.

I never really used firefox password before, I decided not to use the master password function, but today Pocket was not opening, i was prompted for password, so I changed my firefox password, and now icon at top of screen says my firefox account is disconnected? Help! .