Firefox Support Forum

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Hi. Today, I noticed an unknown gmail address is superimposed on every Firefox screen & site I visit. It is locked in position as I scroll.

I've refreshed Firefox, opened it in Safe Mode. Quit & restarted Firefox & still the strangers' gmail address remains in place, even when opening a Private Window.

Is "8brentk@gmail.com" known to anyone? Have I been hacked? What can & should I do to get rid of this weird thing? Thanks.

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to download okay. Any help with this would be greatly appreciated. Thank you.

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Developing a simple application and I am trying to debug it with the console log. The log works fine, however it looks like it's attempting to style the log entries but isn't parsing its own HTML. That is, instead of seeing: <big>EXAMPLE</big> I'm seeing: < b>< i>< big>EXAMPLE</big></i></b>

Here is an example of the most recent log entry: "< pre class='xdebug-var-dump' dir='ltr'> < small>C:\wamp64\www\schedule2\jqueryAJAX.php:31:</small> < b>object</b>(< i>scheduleSheet</i>)[< i>1</i>]

 < i>public</i> 'propl' < font color='#888a85'>=></font> 

< small>string</small> < font color='#cc0000'>'property'</font>

< i>(length=8)</i>

</pre>success"

This happens no matter what script I'm using, however it only seems to happen on scripts located in localhost (with WAMP running). The console on other webpages seem to be styled appropriately, with no un-parsed HTML tags.

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows profile without any association to my Microsoft account, it does actually work, but as soon as I add the Microsoft account to the profile, it crashes. This also happens with Opera GX, but not Chrome.

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim