Firefox Support Forum

Hello

I was taking a Government mandated test conducted by NTN, this exams are proctored and I have to run lock down software in order to take them, have webcam on etc. Part of the process is making sure that no other software is open and running in my task bar, which the proctor verifies. While I was about an hour into the test everything was shut down and I was notified by browser that the proctor shut my exam down and I needed to contact support.

So I opened a ticket and they told me that their software detected Firefox launching in the background. Because of that the proctor took action and disqualified me for cheating/opening software during an exam.

The huge frigging issue is, I DID NO SUCH GODDAMN THING. Firefox was 100% off and I never even went near the goddamn thing, they watch everything you do on screen as well and my mouse never even moves towards the taskbar at all. I was in the middle of watching a video clip in the exam to answer questions about it.

Long story short, I'm in a lot of trouble. I'm not going to jail or anything like that, but I am being accused of cheating and have had the job offer rescinded. I really needed this job and wouldn't jeopardize it in a million years. Like come on ffs it was a video about what you would do in a situation, what the hell am I going to Google??

Can anyone offer any insight, or some way to prove to them that I didn't do anything. Is there some Windows log or Firefox log or something that would show that I never launched it? NTN Tech support feels that it was some sort of background process or update, but the rules are the rules.

ANY HELP AT ALL would be GREATLY appreciated!!!! I've tried calling Mozilla and no dice. Not sure how to get a hold of anyone there.

I never really used firefox password before, I decided not to use the master password function, but today Pocket was not opening, i was prompted for password, so I changed my firefox password, and now icon at top of screen says my firefox account is disconnected? Help! .

I cannot browse using firefox and Safari on my MacBook Air for the last 3 days. Message saying "Warning potential security risk ahead" I have cleared cache, dont know what else to do

Firefox crashed and when it did all my history was gone. All of it. For months if not years. I need to get the history from about the last month back. I am not asking for community people to answer as I already checked that and there is no accountability, clarity, ability to confirm etc. etc. etc. I am asking the engineers at Mozilla to please give me the method that will surely work and is user friendly. I am willing to pay a small fee if necessary.

I have used Pocket, and found it useful, but am infuriated by one issue. If I don't click on a particular selection, I cannot get back to it on Pocket. Why is this? Why can't I get back to the display of Pocket articles when I choose not to follow a particular avenue? This really gets my goat.

Hi

We recently implemented CatoCloud to update our company's security measures. However, we've encountered an issue where Firefox updates are not possible on PCs configured with CatoCloud. The suspected cause is the TLS Inspection feature. Currently, we've allowed an exception for the entire mozilla.org domain in the TLS Inspection settings to enable Firefox updates.

However, we are concerned that exempting the entire mozilla.org domain might be too broad. We would like to know the specific domains or IP addresses that require exception settings to ensure appropriate configuration. Could you provide guidance on the necessary exception settings for domains or IP addresses related to Firefox updates?

regards,

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

I have web page that I am printing using different browsers. I have html elements that I have positioned relative and top for each printing page. so that they appear on specific location of print pages.

The positioned elements are just fine in chrome and safari. However in firefox the positioned element is displaying on first page and on second page it is getting hidden (need to add z-index value to show). From third page it is dragging whole content down upto the top position given to element.

Do we have any alternative workaround to position relative elements and top, This is the only issue with firefox.

Thanks.

I am using windows 10 and Firefox and use Bing I am after a NON Google search engine and OS that will also handle gaming as good as windows 11 but I am not happy with Microsoft either Every where I go there Is google which I hate It has too much control getting away with AI that isn't accountable for fraudulent acts I use to use Ubuntu but now I still am a Gamer but I don't like adds and spy ware like Google evading my computer

I am having icloud calendar issues in the firefox browser. Recently apple changed some of how their calendar looks in a browser. At the same time I began noticing icloud calendar events are getting messed up in firefox. Events from the day before are often missing. Events on the current day are 5 hours later. However, if in another browser, like Brave & Chrome, the calendar events are correct. I prefer to use Firefox. If you have any helps for adjusting things on my end please let me know: bygrase@gmail.com. Thanks, Cliff

Many files and folders have accumulated under the <profile>/storage/archives/0/ folder. The root folders therein are apparently named according to the yyyy-MM-dd date format. The dates range from ca. 1-2 years old.

The only information I could find about this folder was via ChatGPT, but that is not a reliable source of course.

Can I safely delete these folders and/or exclude them from a profile backup?

On my MacBookAir (M2) audio on a lot of sites is out off sync (Imgur, X) but not on YouTube or streaming services (netflix and others). I restarted FF in save mode: no improvement. FF is up to date. OSX is up to date.

If I open a website in Safari there is no problem: audio/video perfectly in sync; gifs on Imgur.com for instance.

Not sure but on my MacBookPro (Intel) there was no such a problem.

Suggestions?

Hi there.

I like Firefox / Mozilla. However, Chrome wants to be my default and I want to stay with Firefox / Mozilla. When I click on a link in my email or an article with a link, Chrome takes over! It has been happening for about a week or 2, and I don't want it to happen. Do you have any ideas about how I can stop this, please?

Thanks in anticipation, Gerry Austin [email address]

(please do not post personal information on a public website; Forum rules and guidelines)

i love firefox. however I made a donation of $21,40 on 10/24/23. problem is it appeared on my credit again on12.22.23. I did not plan on a recurring donation. how do I stop the recurrence?

Hello,

We have deloped a search engine https://caziti.com. Our main focus is on privacy and integrity. We are far from a perfect search engine but our target is more on tech and be able to deliver unique search results, since our search engine has been completley built by us, and we are not dependant on any third parties, makes us able to do this. How would we go about being a predefined search engine in the firefox browser?

Best regards