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  • Archived

strange emails showing up in login screen

When I visit Hulu.com some strange emails appear along with legitamite emails, but ones I have never used on the Hulu site. Is there a way to remove them? … (read more)

When I visit Hulu.com some strange emails appear along with legitamite emails, but ones I have never used on the Hulu site. Is there a way to remove them?

Asked by joshuadharris1985 1 year ago

Last reply by Terry 1 year ago

  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (read more)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Asked by shaverdave 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 2 years ago

Last reply by pentaquark 1 year ago

  • Solved
  • Archived

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 2 years ago

Answered by Chris Ilias 2 years ago

  • Archived

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by d.l.briggs 2 years ago

Last reply by d.l.briggs 2 years ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 years ago

Last reply by rdsreloaded 2 years ago

  • Archived

Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (read more)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Asked by carolinedudgeon2210 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Picture-in-picture

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere ou… (read more)

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Asked by 36m2jones 2 years ago

Last reply by 36m2jones 2 years ago