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After update to ver 93, Youtube videos no longer play.

After update to ver 93, YouTube videos no longer play. The loading circle is going around but it never starts playing. Edge plays you tube videos fine. I cleared cache … (read more)

After update to ver 93, YouTube videos no longer play. The loading circle is going around but it never starts playing. Edge plays you tube videos fine. I cleared cache and cookies, refreshed Firefox, deleted and reentered Firefox in the Windows Defender Firewall, restarted the PC, opened Firefox in safe mode, cycled Autorun, changed playback resolution, no change. Any suggestions?

Thanks, sam4695@hotmail.com

Asked by sam4695 6 days ago

Help recover passwords and registry tried updating Firefox

Please assign Firefox Tech help recover my passwords, account and registry. Tried updating Firefox for Win 10. I may have "Nuts-up" and Firefox is now not my default-prim… (read more)

Please assign Firefox Tech help recover my passwords, account and registry. Tried updating Firefox for Win 10. I may have "Nuts-up" and Firefox is now not my default-primary Internet Browser. Please use simple terms, not-PC Geek. Established Firefox account July 2020. Written passwords not recognized by Firefox; stopped trying before I get locked out.

Firefox recognizes email ... @outlook.com, but not ... @gmail.com.

Appreciate Firefox Tech doing Remote accessing and fixing my passwords not recognized by Firefox and establishing PC-Firefox Internet Browser default problems. Please email me when Firefox PC Tech available remote accessing my PC. I am on Maui, Hawaii (Pacific Standard Time).

Tried 9X upgrading to new Firefox version after failing doing "Picture-in-Picture" and "Deleting History."

My PC HP Desktop and OS is Microsoft Win 10, 64 "Outlook is 365 Family" subscription.

Thank you, Warren Shibuya (Very Senior Internet user, not PC-Geek)


edited emails from public and search/spam bots view.

Asked by Warren 6 days ago

No option to choose what to do when downloading .package files

I am having a problem where when I click on .package files to download them, I am always getting a pop-up box making me choose what to do with the file, and I am never gi… (read more)

I am having a problem where when I click on .package files to download them, I am always getting a pop-up box making me choose what to do with the file, and I am never given the option to 'always do this with this type of file' or anything. I went into settings hoping to make this change manually, but .package files were not in the list of content types I could set actions for - no matter what website I was downloading from. Additionally, during the same session, I downloaded a .zip file and DID have the option to check off downloading as a default action. I recently got a new computer and was expecting to have to reconfigure some things, but I can't figure out why I can't set a default for package files in particular. I download a lot of them as mods for the Sims, so this is very frustrating lol.

Asked by bernsteinr27 6 days ago

Device Resolution (or "Responsive') Option in Web Developer Tools Greyed Out

I can't seem to select Device resolutions on devtools. For instance, to see how a website I'm building would look like on say, an Iphone X, the option is greyed out, so I… (read more)

I can't seem to select Device resolutions on devtools. For instance, to see how a website I'm building would look like on say, an Iphone X, the option is greyed out, so I have to manually set the width and height. Please how can this be resolved?

Asked by dejoladaniel 6 days ago

Add on for temporarily preventing swipe backwards gesture when using specific websites?

I've got a Macbook pro and love using the swipe gestures for productivity but sometimes it can make certain websites (e.g. Google sheets) frustrating to use. The issue i… (read more)

I've got a Macbook pro and love using the swipe gestures for productivity but sometimes it can make certain websites (e.g. Google sheets) frustrating to use.

The issue is that the swipe right feature has 2 main functions on firefox:

1. Go backwards a page 2. Scroll left on the same page

It becomes an issue when I zoom into a slide/image/etc. and I just want to scroll left but it's interpreted as going back a page instead.

It would be ideal if there was a way to prevent the 'go back' (swipe right) feature for a second, thereby using the scroll function instead... this could be done by holding cmd and swiping right to disable the back page function. There is a similar app called Forky Slide Scrolling Stopper, which prevents the 2 finger scroll up/down from changing slides - it would be good to have something like this for the 2 finger scroll left/right.

My question is - is there an add on or app that allows this feature?

Asked by Remedium 6 days ago

FireFox Blank pages Facebook video freezing for 3 seconds intermittently while playing

My Firefox keeps loading blank pages. I have to right click on it and choose reload. also while viewing facebook movies while its playing it freezes you can still hear so… (read more)

My Firefox keeps loading blank pages. I have to right click on it and choose reload. also while viewing facebook movies while its playing it freezes you can still hear sound but video freezes for 3 seconds then plays and will do it again a few minutes later. This happens every time there is a new release of FF. I have uninstalled FF and reinstalled it. Also started in safe mode and it seems to work but comes back later.

Asked by buzzme 6 days ago

Cannot print from Firefox any more

Firefox was working fine, printing for me, and then all of a sudden it stopped printing when I went to print from stamps.com. I've used that site many times and have nev… (read more)

Firefox was working fine, printing for me, and then all of a sudden it stopped printing when I went to print from stamps.com. I've used that site many times and have never had a problem. I have refreshed it, and reloaded a fresh download of it. Other browsers work fine but not Firefox. I've looked at a lot of the "solutions" I could google but did not find one that worked. It's not just stamps.com, I can't print from any website.

I've run a virus scan no issues. (Malwarebytes) It is not a printer issue either, I have two printers connected, both work fine with other programs like Word. I'm at a loss, and will have to use Chrome (yuck) until I can get this resolved.

I see that it has sent "something" to the print spooler, but the spooler is just hung up. I can empty the spooler, but it takes quite a while.

Asked by frank199 6 days ago

When "\\?\" in entered into the address bar of the Firefox Flatpak, "clarkcountynv.gov" is visited.

Why does typing "\\?\" into the address bar of http://dl.flathub.org/repo/appstream/org.mozilla.firefox.flatpakref cause "http://maps.clarkcountynv.gov/openweb/?getParcel… (read more)

Asked by BEEDELL ROKE JULIAN LOCKHART 6 days ago

Firefox upgrade 93.0 loads very slow

I just upgraded to version 93.0 of Firefox and it takes it sometimes up to 2 mins to load also when you click on something after it loads it gets the circling round arrow… (read more)

I just upgraded to version 93.0 of Firefox and it takes it sometimes up to 2 mins to load also when you click on something after it loads it gets the circling round arrow and the screen fades to grey. How can I revert back to the previous version? Any help will be appreciated, thanks.

Asked by mail4jmmjr 6 days ago

YouTube Issues

Since the recent Firefox updates my YouTube is messed up. This issue started a few months ago. The thumbnail pictures on the right side of the video screen do not match t… (read more)

Since the recent Firefox updates my YouTube is messed up. This issue started a few months ago. The thumbnail pictures on the right side of the video screen do not match the titles. The pictures and titles have nothing to do with each other. The "comments" section on a video are not available unless I take my cursor and strategically find the little sweet spot to allow me to start typing.Also my name appears on other viewers comments and others on my comments. If I go to "task manager, right click on "Task Manager" and click "restart" the problem goes away for one viewing then returns. If I open and sign in to Youtube in Chrome everything works fine, so I know it's not a YouTube settings issue. Please help, it's driving me crazy!!

Asked by jsofchek 5 days ago

on screen keyboard does not work on firefox

I've read the other posts on about:config in the URL bar and check the following preferences: ui.osk.enabled ui.osk.debug.keyboardDisplayReason Showed ui.osk.enabled - … (read more)

I've read the other posts on about:config in the URL bar and check the following preferences:

ui.osk.enabled ui.osk.debug.keyboardDisplayReason

Showed ui.osk.enabled - Shows (True) ui.osk.debug.keyboardDisplayReason - Shows (IKPOS: System docked.) Was not able to clear field. ui.osk.on_screen_keyboard_path Shows (Blank)

Asked by jamesbhill 5 days ago

Major colour descrepancies across Firefox

Hi. I attach a photo that illustrates the huge difference in the way colours are rendered by Firefox. On the left, an iPad Air 4th Gen (15.01) and on the right a MacBook … (read more)

Hi.

I attach a photo that illustrates the huge difference in the way colours are rendered by Firefox. On the left, an iPad Air 4th Gen (15.01) and on the right a MacBook Air M1 (11.6). One would question if it was the same image. If I flip to Safari on iPadOS, it renders ~the same colour as Firefox on my M1. If I then save the image to "Photos" from either Firefox on MacOS or iPadOS and Safari, I get exactly the same colour rendering for all the images saved.

So it looks like Firefox is getting it badly wrong on iPadOS (the same with iOS 15.01) when it presents its colours. It doesn't matter if I'm in Dark or Light mode. I'm using Verion 92

As a keen fan of Mozilla, I prefer using Firfox as my default browser, but if there are these colour issues I'm a bit wary of replacing Safari on my iPad!

Thanks Tom

Asked by tom.wiersma 4 days ago

Vertical scroll bar is missing when using preferences

I want to remove Bing ... when in preferences ... my vertical scroll bar is missing ... so I can't scroll down to remove it ... is there a way to get that back on my pag… (read more)

I want to remove Bing ... when in preferences ... my vertical scroll bar is missing ... so I can't scroll down to remove it ... is there a way to get that back on my page?

Asked by richardrood 4 days ago

Unable to log into PNC.com Banking site using FIREFOX 93.0(64bit)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still recei… (read more)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-xxx-xxxx and reference code: 18.e00c045.1633977763.15e95b74". I then did the following;

  • History > Clear Recent History > I then check everything and placed a check mark in all boxes to clear all items.

I then closed out my browser session and restarted my PC.

All was working about 3 days ago when I logged in using my existing FIREFOX browser which was running the same ver. 93.0 (64Bit). I then attempted to log in to the site again - https://www.pnc.com/en/personal-banking.html and received the same error message.

I took the advice of the error message and used Microsoft Edge to attempt to log in and WAS successful. This means I was typing my username and password in correctly.

I then called the 800 number for PNC website support and they had indicated that they did a website update this weekend.

Question is this. If the fact that PNC did a website update and FIREFOX came out with ver93.0 recently have anything to do with my not being able to utilize FIREFOX to access my PNC Bank Account. I have actually attempted to use both PNC logon pages and neither works. https://www.pnc.com/en/personal-banking.html < Does Not work> https://www.onlinebanking.pnc.com/alservlet/LogoutServlet <Does Not work>

Can anyone provide suggestions and/or does anyone know how to report a suspected bug in 93.0 that prevent PNC access?

Thank You, Butch

Asked by marshallgrads1 4 days ago

Whatsapp Web not working on Mozilla broweser

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... o… (read more)

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... or alternatively at here.


edited sensitive details from public and search/spam bots view as nobody here does one on one private support.

Asked by jimschumaker143 4 days ago

Why can't I log on to LastPass password manager like I use to?

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security. So what on earth has happened? I can long on using my sav… (read more)

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security.

So what on earth has happened? I can long on using my saved master password using both Chrome, and Bing ( the latest Microsoft browser - can't remember the name). I don't like to use either. I strongly prefer FireFox.

Beginning within the last month (I think - not exactly when) all of a sudden the LastPass log on procedure changed. Now, only with FireFox, when I click the LastPass icon a dialog box appears asking me to accept Permissions. I click accept, and the log on window appears. The program no longer fills in my email address, nor my stored master password. On the other browsers it does just as it used to do on FireFox.

Moving to the bottom of the LastPassword (using FireFox) log on dialog box to advanced options I always choose to activate the "save email" and save "password" options. Even when I manually enter my email address and master password LastPass does not save either my email or master password.

Mozilla needs to fix this! LastPass is one of the most popular password managers, and this situation is harmful to Mozilla and FireFox reputations and therefore popularity. Purely out of convenience I find myself using Chrome again often. This makes me unhappy on a lot of levels. Please get it done: Fix LastPass on FireFox!

Asked by d.brew.mayfield 4 days ago

Difficulty getting review process for extension

Hello, I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we th… (read more)

Hello,

    I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we thought it was supposed to be.   I don't know if the reviewer isn't getting notified that the information is available or not.  I assume it is something where the reviewer isn't made aware of the responses, as the extension is eventually excluded because the answer wasn't provided, although you can see the answers in the messages area for days before the extension submission is closed.
    If possible, I'd like to do what we can to fix this process, as we've been approved and published in Chrome, Edge, and are about to go live (already approved) with a Safari and Safari mobile extension.   We have only experienced these issues in the Mozilla store, so we want to make sure we do what we can to get through this process.

Asked by accountarchive 3 days ago