Firefox Support Forum

I just moved to At&t u-verse high speed internet service ... 48 Mbps. I've gone to the At&t web site and check the speed for download and upload, which are matching or exceeding the 48 Mbps. I couldn't find any recommendations for setting up Firefox to work with at&t. However, web pages seem to load really slow for 48 Mbps. The Samsung web site is terrible ... it always times out before a page loads. Is there some preference settings I need to change under Advance > Network settings? I'm using an iMac with Mavericks 10.9.5, 64 GB memory and 1TB HD. Oh, At&t site did recommend not having two firewalls on at the same time. My at&t modem/router defaults to firewall on, so I turned of my max fire wall.

Thanks for your help in advance!

Dennis

We have some users reporting intermediate latency issues that clear up before we can log into their systems. I was wondering if there was a way to export Network Monitor information to help troubleshoot the issue.

i have 2000 macs in a k - 12 environment. i need to turn off firefox's popup blocker or just add an exception. this needs to be something that can be run remotely like a script or something that could be deployed with casper or ARD.

thanks

On a Win7 computer, Firefox 34.0.5 works fine for the administrator account. For the user account however, a new tab will not open when clicking on a link in a web page. The settings under options / tabs are all checked properly. I have uninstalled Firefox, removed all the files from the profile directory for the user, then reinstalled Firefox - got the same result. I even uninstalled Flash player per https://support.mozilla.org/en-US/questions/1032376 - still, a new tab will not open when clicking on a link in a web page. Have tried safe mode and restoring defaults without any luck. I suspect the answer is simple (Occam's razor) - just can't seem to find it though.

I am an it admin and want to install an extension globally, but placing the .xpi file in C:\Program Files (x86)\Mozilla Firefox\browser\extensions\ or C:\Program Files (x86)\Mozilla Firefox\plugins and restarting the browser does not prompt to install the plugin. I noticed that the cli tags have been depreciated so i did not give that a shot. The computers are windows 7 64 bit and firefox version is 35.

We want to deploy Firefox in our enterprise environment and need to figure out a way to have the install run silently, no user interaction. We use Novell's ZEN to centrally manage our desktops and how we've done this with other installs is to create a response file, but I guess Firefox will not use response files. So, how would we accomplish this?

Any help would be greatly appreciated.

Ken

The WPA-PSK network key on my Netgear router was extremely complex, and typing it into my Kindle when I wanted to buy a book was a nightmare! So I changed the key to something I could manage, typed it in my Kindle, and now Kindle works fine - no problem with it. Snag is the computer won't connect now! I have to plug that yellow cable into the router and the computer to get on the internet. (You can tell how computer savvy I am !!!) Can somebody help me please?

We use some dumb terminals to log multiple users onto a Windows Server machine. All the terminals login using the same account (and profile). However only one of the logins is able to use Firefox, everyone else gets the message saying its already open. We don't have any issues with IE, but... its IE... ugh.

Is there a way around this? I understand a lock file is created in the profile (which would then apply to all users logged in on that account). Is there a way to make them unique in some way? Please don't suggest we have to change browsers :(

I have one webpage that times out as soon as I log into it. it is the job career site for my state. Other web services do not do this. I want to be able to use Mozilla

So I've upgraded from IE to Firefox in work, as one of a few people to do so to allow some CEO broadcast. We have multiple intranet pages that I need to access, however the links available to me don't work properly. The internal data repository is called Keep, and to get there in IE I type 'keep' into the title bar. Unfortunately Firefox takes me to keep.com, and does not give me the option of the internal webpage. Any ideas please? :)

Hi all,

We are having some problems with custom profile locations on windows 7

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -Profile "U:\Firefox\Profile"

We use the above command to launch firefox. The u drive is a drive that is ALWAYS available for all users. This drive is redirected to the home folder of the user. To sync these folders we use Offline files.

During our testing fase we had no problems at all with this method. But in the last week we receive more and more people complaining that firefox hangs. (Read: no error specific error just stops responding and windows asks to close firefox) In my troubleshooting quest i found that as long as i don't use internet ( so not using our proxy server squid) it all works. But from the moment i try using for example google, firefox stops responding.

The tricky part is that sometimes it happens after 5 minutes, couple of hours, few days. Once it happened after 5 minutes, the only way to solve it is to delete the profile folder on the U Drive and start over.

So any help on identifying this problem is welcome. If more info is needed let me know what you need.

Hi all, I have a little bit annoying problem which occurred in a couple of days. What is the problem: we have an internal web site where people upload some pdf files and other users work on them. One user has the following problem: when he opens a pdf from the web site using Mozilla it opens his Acrobat XI Standard. He modified the file the try to send it. Unfortunately it hanged. I've tried to change the option for pdf document to be opened with Adobe Acrobat (in Firefox) but it didn't work. When I made a test on another workstation with 35.0.1 version and Acrobat XI Pro the default option is Adobe Acrobat (in Firefox) but when you open the file there is no "send to mail" option only print or save. To be sure I've saved the file to the desktop, opened again with Acrobat XI Standard and send to mail option worked like a charm. That's why i decided to ask here for a help. If you have any idea please share with me. Thanks in advance

I have Windows 7 Pro and Ubuntu 14.04 LTS on my laptop. I use firefox browser on both OS's. I am able to connect to internet when I use Windows OS and run firefox at McDonalds. But, when I try to use firefox and Ubuntu OS it will not connect while at McDonalds. Otherwise, the Ubuntu distro and firefox work fine everywhere else.

Hi, We are developing an application, In application we are showing a popup which consist checkboxs. User have to select a checkbox and click on continue. Based on selected checkbox, values are setting in page.

Issue : Application is working fine in all the browser in development region, but in production region after selecting a value when we click on continue, popup is opening again and doesn't take selection. Its happening only in Firefox and in Production Region.

Please review, any pointer to resolve this will be appreciated. Thanks

Vaibhav

Okay. Firefox quit loading web pages. Even saved ones. Chrome is fine on this workstation anf FF works just as blazing on my laptops and phone. I've done e-v-e-r-y single thing I could find on the web including reset, manually removing profiles, crawling the registry, installing and going after identified folders, clean reinstall, (clean except that all plug ins still show in the 'fresh' install while my add-ons (ABP, Ghostery, Scrapbook) are absent:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:winxp:fx35 https://support.mozilla.org/en-US/questions/956139 http://www.ghacks.net/2013/01/31/firefox-is-slow-try-these-fixes/

Also tried this reset via safe mode and apparently I only get a single chance to choose between Safe Mode and Reset Firefox because after getting the choices pop up as indicated the first time (I chose safe mode), I now am no longer 'allowed' to have the choice or enter safe mode! http://kb.mozillazine.org/Safe_Mode

Kind of "ARRGHHHHHH!" inducing..... NOTHING works. It is worse than dial up. I tried speedetest.net: It just pinged for ever. I've run PFPort Checker app (portforward.com) and it reports "Your port is not open or reachable!" even though Chrome and Thunderbird work. (tho Thunderbird is exhibiting it's own bug lately: The "You don't have enough space! Continue" and "You don't have admin privileges" scenario. Though, despite reading on the fixes, I've not bothered and just click "get mail" after that message window pops up.)

So yeah: Mozilla is REALLY banging me hard lately but I really need FF running in order to have my laptop synched and ready for work out in areas where I don't have web access... Anyone want to try something I've not already tried, multiple times, from those links? I dare ya's!

P

The company that I work with uses a company web that is hosted by a SBS 2008 Server. I can access the companyweb with chrome or safari, but Firefox does not work. The other two come up with a white screen and then a authentication box comes down to ask for your credentials. Firefox does not do this. It just has a white screen. It is not just my computer that is doing this. It seems to be all Macs that have Firefox. What is also weird is that Firefox for Windows works fine.

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

I have users trying to download firefox updates, but they are being blocked by the proxy. If I whitelist download-installer.cdn.mozilla.net. Will that give users the ability to download other installs like add-ons?

how do I stop the "Network connection" window from pooping up when I disconnect from wireless connected Internet

Windows 7 Firefox 37.0.2 (could be the latest version as 29 April 2015

Firefox wont work, I have uninstalled, closed down restarted and still cannot get a connection? if I open internet explorer I can connect to the internet its just firefox? Is it to do with cookies etc

Help would be appreciated

Julie