Firefox Support Forum

Hello!

I have a problem in the chat (German). An user can't install Firefox anymore. It gives the error message, not having the required rights to install. The user couldn't uninstall Firefox before but had to as it was not able to start Firefox again. The reason maybe was a addon-bar that he don't know how it appeared there.

Do you have an idea how to solve it?

The download button at first looks ok until you click on it, its size gets bigger:

http://cl.ly/image/0x0R3p1X3H0u

Is it a bug?

I am using a mac... Have downloaded new version. Is all I need to do to Drag Firefox from Applications to trash to uninstall? Do I still need to also delete Program Folder? If so, where can I find it?

Everytime my mouse is over a link, the address appear on a label at the bottom of the pages. This is REALLY annoying because the design of the websites I use the most put the SATUS of services at the bottom. So anywhere is my mouse make the STATUS non visible. As I use the status bar of FireFox, I want this label to stop display this and to display the address in the status bar.

I fear some new emails may be going to spam, but I have no spam tab like my other gmail accounts. So how do I check the spam folder wherever it is. And how can I add a spam tab for this gmail account?

I just made a clean OSX 10.8 install and naturally installed my favorite browser FF 17.0.1 Was goint to a page to see a quicktime clip and bam no video. Page in question was: http://www.apple.com/iwork/tutorials/#pages-msoffice

I'm using the Quicktime X that comes with OSX 10.8 (updated actually to 10.8.2 now). I tested the same link in Safari and the video plays perfectly fine.

I have been googling allot and tested lots of tips like removing the pluginreg.dat and following many tips found on below links but i seriously cant make it work under FF.

https://support.mozilla.org/en-US/kb/quicktime-plugin-play-audio-and-video?esab=a&as=aaq

https://bugzilla.mozilla.org/show_bug.cgi?id=611296

http://support.mozilla.org/en-US/questions/930099?esab=a&s=quicktime+dont+work&r=6&as=s

Is this feature really broken? I see lots of people having this problem and no solution right now. Appreciate someone with some insight to dig into this problem and provide a solution or atleast confirm this is broken so we dont bang our head against the wall trying to figure it our :D

ps. Please make sure you are under the same condition as i explained, meaning using Quicktime X and nothing more (like older quicktime etc).

The Firefox navigation toolbar covers the download helper icon in the left.

I cannot grab it to resize.

I don't know what made it bigger in the first place.

How do I make it smaller again? reinstall?

https://www.facebook.com/about/messenger-for-firefox

New Messenger for Firefox facility is down for a few hours. After user clicks on Turn ON, messenger sidebar opens but user can not Log In the system. So Facebook Messenger facility can not be used currently.

Please fix the issue if possible.

I am unable to download statements from internet banking site. When I try to download, a new tab is opened, but there is no statement available. I got an error message when I first tried this today, but it disappeared before I could write down the exact message. I tried logging out of the banking and logging back in again, but there was no error message the second time. I have the latest version of Adobe and have updated to the latest version of Firefox. I am running OS X 10.8.3 on my iMac. I have never experienced this problem before, and my internet banking site is unable to solve the problem. Any suggestions please?

At Christmas time, I downloaded a look on my toolbar offered by Firefox that was Christmas candles. I've tried over 25 times to make it go away with no luck. I'm sure this is easy...but is sure isn't obvious. Can you help? It is just where my tabs go and it was an option I saw on Firefox to customize the screen. Seemed like a great idea on a cozy Saturday before Christmas but it has become UBER annoying.

I upgraded to Firefox 20 and now my inspector is confined to the bottom of the viewport in an iFrame that I can pop out.

In previous versions, I could open up the CSS rules and box model visualization at the same time. This was one of the main reasons I considered the Firefox inspector superior to those of Opera, Chrome and Safari.

I can't seem to figure out how to do this now.. do I need to click between the box model and the rules or is there some way to revert to the old inspector layout or one that is more like it?

I'll code an add-on if I have to get this thing to work. Very disappointed that Firefox removed their old default inspector view.

Here's what it looks like: http://i.imgur.com/QSefdOQ.png

Also when I open a new window some of the buttons from addons are huge and they don't shrink until I click the download manager button: http://i.imgur.com/AmbB8Y4.png

When the window saying that Firefox 20 had been released came up earlier today, I clicked "Install Later." Later on I was working on something and Firefox suddenly froze. I force-quit it and restarted it and it automatically upgraded to 20, but everything got screwed up like this. Could someone please tell me how to fix it? Thanks.

EDIT: I found that disabling the "Tab Mix Plus" extension fixed these problems.

When I go to https://www.mozilla.org/en-US/plugincheck/ , in Chrome, it says my plug-ins are out of date, but when I check the Chrome Extensions/plug-ins all the version numbers match up to the latest version. This also happens in Safari, Opera, Camino, Chromium and Omniweb. Is Mozilla plug-in checker for Firefox only?

As above. Even with the "customize" window open so that icons can be moved around or deleted. I tried putting the search and address boxes next to each other but resizing is still not an option. I am using Firefox on a MacBook Air running Mountain Lion.

We have been prompted several times to update our Firefox software (19.02). When we click to update, a screen appears saying downloading is in progress, but other than rotating blue and white stripe, nothing happens. It can spin for many minutes, with no indication a connection has been made or that any download actually is in progress. There is no "allow" or "install." It doesn't get that far.