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Wow! Such bad performance

I just finished describing in detail a problem I have uncovered. Just before posting I clicked on an offered link that said it would help provide Mozilla with info about … (read more)

I just finished describing in detail a problem I have uncovered. Just before posting I clicked on an offered link that said it would help provide Mozilla with info about my system, and doing that nuked everything I'd written. So now you just get the short version - For a very long time Firefox has failed to interact properly with Apple's "Pages" app in their iCloud environment. Specifically, Command + C + clicking on selected text does NOT result in the text being copied. I'm done with Firefox.

Asked by jon.oshima 5 months ago

Last reply by Shirmaya John 5 months ago

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (read more)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Asked by Jarmila Gorman 4 months ago

Last reply by Paul 4 months ago

The last browser update has wiped off any changes I made to bookmarks and passwords from the past year. How can I go back to a previous version and recover my details? This browser version is terrible.

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year. How can I go back to a previous ver… (read more)

The last automatic browser update (147.0.3 (aarch64)) has wiped off all changes I made to bookmarks and passwords from the past year.

How can I go back to a previous version and recover my details?

This browser version is terrible and looks exactly like Microsoft Edge which is not intuitive at all. I don't want to set up multiple personas, Its just me and the one computer?

Please help me. Kerri

Asked by kerri2 3 weeks ago

Last reply by TechHorse 3 weeks ago

Firefox recovery key no good

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add i… (read more)

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add it the error is that the email address already exists. But it doesn't exist anywhere in the online account record data available to me! I need to enter new email addresses for both my primary and secondary firefox accounts. I'm almost 85 and feel resentful regarding the befuddlement of self service tech support that wastes so many hours on uncertain guessing about tech stuff I don't understand or know where to turn for resolution.

Asked by Kaleopono 1 month ago

Last reply by Paul 1 month ago