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  • Archived

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (read more)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Asked by Crofex 1 year ago

Last reply by Crofex 1 year ago

  • Archived

I wish there was ways to change how the browser performs based on needs, to allow Firefox to run efficient?

Im running Firefox on Apple Silicon and I really do wish that there was a way to change settings to adjust experience when using the browser. As for my current needs I wi… (read more)

Im running Firefox on Apple Silicon and I really do wish that there was a way to change settings to adjust experience when using the browser. As for my current needs I wish there was a barebones mode I could enable because currently it's an energy hog and I am becoming discouraged to continue using it with this inefficiency.

Ill explain my use case, I do lots of research for school, and tend to work with 30-50 tabs at a time and by simply having Firefox open it drains my laptops' battery 3 to 4 X (times) faster. While the same tabs on Safari and even newly released DuckDuckGo Mac app can run those tabs for days while still sipping on battery.

another occassion is during my job search, these tabs will stay open for a week or two as I open jobs im applying to, using 'Skillsyncer' and bunch of gmail tabs. I prefer my laptop to lose 5% battery in 2 hrs instead od 3 minutes.

As things are now, Firefox is not well optimized and would like to let the Firefox team to add the mentioned functionality above. Sadly there's no way to reach out to their team and am instead forced to post here. For now I will refer to Firefox to 'Firefix' as there's plenty to fix.

Asked by dgonzalez045 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

gmail doesn't work, but only with Firefox

Hello, since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temp… (read more)

Hello,

since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temporarily unavailable (see annex).

But my Google account works perfectly with Edge on the laptop and on my smartphone and tablet.

The problem remains even after restarting the laptop and launching CCleaner

Thank you in advance for your help.

Best regards,

Andrea Forti

Asked by ea.forti 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox has been crashing pretty frequently the past few days and I can't understand the crash reports

Here are the three latest crashes report ID's bp-22fa9148-cb5c-4b8a-ac02-575990240215 bp-1ac0f4d4-e821-4ff8-ab9c-801fb0240215 bp-023f768b-7f66-4a51-862d-3934f0240224 If a… (read more)

Here are the three latest crashes report ID's bp-22fa9148-cb5c-4b8a-ac02-575990240215 bp-1ac0f4d4-e821-4ff8-ab9c-801fb0240215 bp-023f768b-7f66-4a51-862d-3934f0240224 If anyone has any experience with reading these crash reports and can help me figure out what is wrong that would be amazing!

Asked by ascot54 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

After clicking 'Deleted Files', how can I recover a deleted profile?

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829). https://assets-prod.sumo.prod.webservices.moz… (read more)

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829).

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2019-03-24-16-28-18-7d451f.png

My hard drive lacks space for System Restore, which I forgot to turn on. After I mistakably clicked 'Delete files' 2 hours ago, Recuva recovered these 53 files, too little for a Firefox User Profile ?

https://i.imgur.com/QuK0TVP.jpeg

Wise Data Recovery recovered 13 files, 108.37 KB, but again too little for a Firefox User Profile?

https://i.imgur.com/QUfKPop.jpeg

Asked by StackExchange 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Falcon (Brandwatch) login struggling to load

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around. It was working fine before Christmas, so has been an u… (read more)

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Asked by joanne.fryer 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox crashes, and can't submit crash reports

I am using a fresh install of Windows 11. When I start Firefox, it works normally for about a day or so, and then suddenly it will stop pulling up web pages. After this s… (read more)

I am using a fresh install of Windows 11. When I start Firefox, it works normally for about a day or so, and then suddenly it will stop pulling up web pages. After this starts happening, I will close the browser, and try to re-open it. I can see all of my previous tabs pull up for about a second, and then I am greeted with the crash reporter. This happens over and over, until I delete my profile.

When I check the about:crashes page, it shows that NONE of my crashes have been submitted. I try to submit them on a fresh profile and it says "failed" each time (included screenshot). If there is a way I can upload my crash report outside of some internal browser tool, I would be happy to do that.

I have tried uninstalling Firefox, deleting every trace of Mozilla software from C:\Program Files, C:\Program Files (x86), %APPDATA% (Local, LocalLow, Roaming), and then reinstalling - this does not fix the issue. I have tried disabling hardware acceleration - this does not fix the issue.

It seems entirely related to my Firefox profile, and I would prefer not having to reinstall all of my addons, log in to all of my accounts, losing all of my active tabs, etc every day or so. The only two extensions I install are uBlock Origin and Lastpass.

I feel like I'm losing my mind. What am I doing wrong?

Asked by Alek Ratzloff 1 year ago

Last reply by Alek Ratzloff 1 year ago

  • Archived

Firefox browser crashes

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the report… (read more)

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the reports and would like to know if there is something I can do. the report id is 5c59acb1-daa7-4eb2-a173-7690394841d3.

Everything is working fine in the troubleshooting mode and I have also deleted and changed profiles but getting the same error.

We also don't have extensions and no plugins too. i did a refresh and this did not solve the issue.

Your help will be welcome.

Asked by Kabengwa Patu 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Problem with search results

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported? If you can j… (read more)

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Asked by ronoc2020 1 year ago

Last reply by James 1 year ago

  • Archived

My shopify Website is not working on Firefox

Hello Firefox Community, I hope this message finds you well. I am reaching out to seek assistance regarding a critical issue I am facing with my Shopify store while usin… (read more)

Hello Firefox Community,

I hope this message finds you well. I am reaching out to seek assistance regarding a critical issue I am facing with my Shopify store while using the Firefox browser. Currently, the problem revolves around the PayPal payment method selection, which seems to cause the entire process to stall, leaving users with no response.

Asked by Ali Abdullah 1 year ago

Last reply by Ali Abdullah 1 year ago

  • Archived

Firefox Memory

I have an updater software program and I have to update both 32 bit and 64 bit - why? but that is not my problem at the moment........ I have taken a screen shot of my e… (read more)

I have an updater software program and I have to update both 32 bit and 64 bit - why? but that is not my problem at the moment........

I have taken a screen shot of my energy usage and I have 9 instances of Firefox running but only 2 windows open - BBC and Firefox Forums. Is this normal please?

I have Windows 10.

Asked by Bonnie2 1 year ago

Last reply by Bonnie2 1 year ago

  • Archived

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Tab keeps crashing when working in our app

Good afternoon, We are the developers of a web application and are experiencing issues with the tab constantly crashing in response to a variety of actions performed ins… (read more)

Good afternoon, We are the developers of a web application and are experiencing issues with the tab constantly crashing in response to a variety of actions performed inside the app. We've spent the day trying to identify and fix the bug, but I'm beginning to think that the issue may be on the Firefox browser side, and not our application. You can check out some of our crash reports (some examples below): bp-4bd3f3b6-7ef5-4915-8fe4-9696b0240207 bp-fd284c7a-a42a-4fd8-a283-d9f3f0240207 bp-9958483b-3c49-402c-8276-928e60240207 bp-7da1af1a-d6db-4533-a5d1-fe4eb0240207

I just removed Firefox from my laptop completely and installed the old version (121.0.1). With that version I could not recreate the problem at all. It did not occur even once, even though I tested all sorts of different actions and scenarios for over an hour. As soon as I updated to the current browser version 122.0.1, the problem is back and the tab keeps crashing. Any idea what might be causing this?

Thank you for your help and best wishes, Anika

Asked by Wildfell Software 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Crashy

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11. I ran troubleshooting mode and it shows 0 crash reports. On my ol… (read more)

Firefox (a new up-to-date install) has been very crashy on my new computer -- PC running Windows 11.

I ran troubleshooting mode and it shows 0 crash reports.

On my old computer, I had 4 Firefox windows open, a half dozen extensions, ~200 tabs and it was quite stable. This brand new install is running one window, 3 extensions, a dozen tabs open, and freezes and crashes pretty much every time I try to read my email (or do anything else that involves clicking).

How do get a stable Firefox?

Asked by shortsmartloud 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Login to PGA Tour

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works… (read more)

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works as does the Forget Password and "Show" password links work. Everything works fine in both Chrome and Vivaldi.

This just started within the past month or so. I'm exhausted with today's software because every update breaks something else. Sigh...

Firefox v122.0 Windows 10 Pro

Asked by Bill 1 year ago

Last reply by Bill 1 year ago

  • Archived

Browser does not allow opening of bookmarked websites I use frequently.

Can anyone tell me what these messages mean in my Browser Cache: Experiment next-generation-accessibility-engine-powering-screen-readers has unknown featureId: accessibi… (read more)

Can anyone tell me what these messages mean in my Browser Cache:

Experiment next-generation-accessibility-engine-powering-screen-readers has unknown featureId: accessibilityCache RemoteSettingsExperimentLoader.sys.mjs:596:21


this.window.gBrowserInit is undefined ext-browser.js:1115

HTTPS-Only Mode: Not upgrading insecure request “http://detectportal.firefox.com/success.txt?ipv4” because it is exempt.

Asked by gaylv 1 year ago

Last reply by cor-el 1 year ago