Firefox Support Forum

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

I have logged into a new device with Firefox account and am not certain where the bookmarks have been pulled from as they do not match those on my previous device where the account was set to sync.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

How can I fix this? Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to 4njbets.us.betfair.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

IT'S MAKING ME CRAZY - so bad that I've even tried MS Edge! Ewwww.... I read in the HELP files and online that I should be able to change the config to 1/1 after unchecking option to let Firefox control things in my settings. However, it does not pop up the change config box - and, I later read that it is not available any longer. This is killing me! Thank you for helping!

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge but I want to use firefox. I did everithing of what Netflix sugested but videos won't play.

How do I upload a font I have installed on my computer to firefox? Its already a TFF file (true type) and I've uploaded it to the system. It won't show up on the firefox font dropdown menu though. How do I fix this? PS: I'm no coding expert please keep it simple

Since about a month ago I can't drag a file from a folder to an open email in Firefox. Was always able to, but it stopped a few weeks ago. I read that the new 99.01 version would fix this, I installed it today and the problem persists. What am I missing? Thank you to anyone who reads, cares and replies with solution.

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

After a new email notification sound plays from Microsoft Outlook, https://outlook.office.com/mail/, Firefox has a constant audio stream in use, preventing Windows computers from sleeping.

How to reproduce: 1) In an Admin Command Prompt, execute "powercfg /requests" and verify nothing has a power request, especially "SYSTEM: None." 2) In Firefox, open a tab and login into a Microsoft Outlook account at https://outlook.office.com/mail/. 3) Wait for a new email which triggers an audible chime. 4) In the Admin Command Prompt, verify "powercfg /requests" reports "SYSTEM: [DRIVER] <audio-driver-specific-string> An audio stream is currently in use." Note the computer will never go to sleep due to this request. 5) Close the Firefox tab with Microsoft Outlook. 6) In the Admin Command Prompt, verify "powercfg /requests" has no power requests, especially "SYSTEM: None". Note the computer will sleep after the idle period as expected.