Firefox Support Forum

Cannot get bookmarks to show on left side. They were there when I set up this new computer, then disappeared. Says go to toolbar at bottom of screen, there is no toolbar at the bottom of the screen. There is a file containing all the bookmarks that were transferred. Been at this for hours.

Hi!

It seems that Firefox download speed is only up to 50% compared to other browsers.

Is there a setting that we can tweak to improve the download speeds?

Please see the attached snippets.

Thank you!

Microsoft Edge does not have the issues that I have described in the subject line. Edge auto fills my username and password. When switching from Firefox to Edge the two white lines on each side of the screen disappear and the screen is full size. This is very annoying and a waste of time. Firefox also lists my Operating system as Windows 7. I have Windows 10 not Windows 7!

My question concerns this Download Library that I found in version 98.

I do not like it now want it.

In doing a search to remedy this I came upon Download history window in support. It said to go to about:config page and change from True to False on browser.download.alwaysOpenPanel = false. I did this and this Download Library is still there.

How do I stop having a History of my Downloads?

I get the developers think the new features might be needed and good, and some are very beneficial. But, sometimes just leave things alone. At least have some setting in Privacy & Security to give those the option to turn it off. Was that not option? You all are coders, just add a few more lines of code. Easy for me to say.

Thank you Irv

My volume icon used to be beside the Save to Pocket and Open Application Menu icons in the top right of the browser window. It has disappeared and I cannot find the setting or control to add it back. Please advise.

Add an option to load presets for Firefox settings. I have poor eye site. In order to read the text I am writing I have the zoom set to 170. Add to that the size and color of the icons it is difficult to tell what the icons represent. by a preset I mean when first installed give options to set toolbar height and width, select the color used or simply select black and white. Colors are pretty and icons look cool but are useless until you know what they represent.

 This support page is black and white. Other than the fact that many of your users will need to set a high zoom it looks pretty good.

Friends:

Recently (in the last few days) Firefox has begun preventing me from using my AOL account citing privacy:

"Secure Connection Failed

"An error occurred during a connection to www.aol.com. PR_CONNECT_RESET_ERROR

   "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   "Please contact the website owners to inform them of this problem."

Why did this start happening and what can I do about it? Curiously I can still access my AOL e-mail account on my Kindle.

Thanks.

Lloyd

I have logged on and opened only five tabs. I now have 13 Firefox instances. Firefox has gotten unusable. I've tried everything that Mozilla and others recommend. Don't bother to tell me to uncheck "Use recommended performance settings." Who hasn't don't that already. I also don't need to read that this is normal. I HATE Chrome but will have to switch to it if I cannot improve my very slow functionality. People need real solutions, not the same answer pasted into every complaint about this. Perhaps the answer is that you have no solution.

I even tried to set the autostart option to "false" as some suggest to disable multi-processes. I think that's made it worse.

I have fought this for several years but now, the situation is very much worse. I've been exiting Firefox and getting back in to stop so many processes (sure, sure, instances) but now I see 13 instances with only 5 tabs opened. Within 10 minutes, I have 13 processes running. Call them instances if you like, but they are 13 separate .exe files that are slowing me almost to a stop.

Since Last update I can not get on my Realtor.com account! What happened? I search for properties there and serve my clients! Cindy Ross - Entire Real Estate - Texas Realtor== MAJOR INCONVENIENCE!

Hello, Just recently the pull down menus on all sites including this page here, do not work. If I click the arrow the menu pops up & immediately disappears. I cannot choose any of the things listed in the menu. I have to try a 1st letter or number to see if that matches any of the items on the menu. Also, every time I use the CTRL button, the screen resizes! Every copy & paste makes the screen get larger, and I have to manually size back down to normal. I have tried the Firefox refresh, and it made no difference. Is there an update I can take off, or a new one that will fix these issues? Thank you Christine

First website opens I put in my user name then click the little green "enter" box and it does nothing. will not move on to password. The second website I put in my user name and password and it replies "Oops! Something went wrong!" I also can't get the sale ads from this website. They don't seem to be able to get into my email box.

I'm really frustrated with this. This is the second time this has happened but I don't know the repair guy did to fix it the first time and at that time it only affected one of the accounts which was my credit union.

I tried taking screen shots but It won't paste into this box and I can't get a shot of accessibility properties which is where I find the errors that I don't know how to fix.

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

I was trying to do a speedtest in FireFox and on speedtest.net, the font is wrong, when I do the download it stutters and lags before it gets to the final result. For example I have 350-400 down usually. speedtest.net for the download test will skyrocket and stutter to 330+, then stutter and skyrocket down to 120+ then to 200+ and then it will just end.

Other speedtest sites such as Speakeasy.net and Fast.com are hit or miss if they will show an upload speed. Sometimes they show the upload 0, sometimes it works like it seems its supposed to.

In Chrome and on my phone the tests all work just fine. Firefox seems to be having issues and I was curious if anyone else is experiencing these things or could shed some light. I have had problems with Speedtest.net on Firefox in the past but back then it was straight up crashes, not what is happening now.

I am on the latest Firefox version and I am unsure as to how long this problem may have been occurring because I haven't tried doing a speed test in quite some time.

Thank you.