Firefox Support Forum

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button the profile directory (/home/xxx/.mozilla/firefox/v6kxe18l.default-release-1648663005215/ for me) don't have a extension folder after refreshing firefox, when booting up i immediately get the extension reinstalled

This is clearely skooky behavior in my opinion and I really don't want this extension

Recently, I cannot login to some websites that I use frequently. In particular, Wellsfargo.com and GoDaddy.com

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

I regularly use the PrintFriendly website to create and download PDFs. In the past, I have always been able to choose where I download the files to on my Windows 10 PC. Recently, I have been unable to do so -- the files are always downloaded to the Downloads folder. I have set my browser to "Always ask" (see picture), but that doesn't make any difference. Is there something else that I need to do? Thank you!

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. Clicking the relevant button then normally takes me to online information about the people I am researching. However clicking on the Find My Past button always results in an error meassge: statusCode 400 error "Bad Request" message "Invalid cookie header"

On contacting Find My Past they just say it is probably a browser problem. I have tried deleting Firefox and re-installing it but I continue to get the same error messages.

Any help would be much appreciated please. Regards Peter

[removed email from public]

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

I am not good with computer knowledge. I got a gift of new laptop with Windows 11. How can I transfer all the bookmarks etc to new laptop? I am not able to see the steps mentioned by searching on Google

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!