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My Compressed Zip folder disappeared out of my content type under applications. How do I add it back ?

My computer froze opening an pdf file. I had to reboot. When I did I lost my compressed zip folder ? it is not in my content type under applications. How do I add i… (read more)

My computer froze opening an pdf file. I had to reboot. When I did I lost my compressed zip folder ? it is not in my content type under applications. How do I add it back ? Help ?

Asked by marci4 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (read more)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Asked by rbrtmac 1 year ago

Answered by rbrtmac 1 year ago

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DELETION AND TERMATION OF MY FIREFOX WITH EMAIL [email address] AS I HAVE A NEW PHONE AND LOST TO THE AUTHENTICATOR CODES AND BACKUP CODES

seburo I NEED HELP I.M REQUESTING FIREFOX ACCOUNT TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] FROM THIER SIDE AS I NO LONGER HAVE ACCESS TO IT P… (read more)

seburo I NEED HELP I.M REQUESTING FIREFOX ACCOUNT TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] FROM THIER SIDE AS I NO LONGER HAVE ACCESS TO IT PRETTY PLEASE

Asked by Donovan 1 year ago

Last reply by Paul 1 year ago

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I deleted all bookmarks & several unused apps to create space, but I have now lost Excel and Word! Does anyone know if it possible to get them back? I feel like I have chopped a finger off! Thank you.

I received a few pop up messages saying 86% of memory was in use, so I thought I would look and see if I could remove any memory-guzzling content to free up some space. I… (read more)

I received a few pop up messages saying 86% of memory was in use, so I thought I would look and see if I could remove any memory-guzzling content to free up some space. I deleted all my bookmarks and then deleted a few apps for things I never use (games, Skype, Zoom etc...). I have now discovered that Excel and Word, amongst others that I also did not delete, have disappeared too! Is there any way that I can get these back, or undo all the deletions? I am not very tech savvy as you can probably tell. Thank you.

Asked by helen.gray888 1 year ago

Last reply by Dropa 1 year ago

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Version 98 opens download panel after every single download - bad idea - how to defeat

In version 98, a change was made so that the download panel always opens every single time any file is downloaded. I have found that I never, under any circumstances, wan… (read more)

In version 98, a change was made so that the download panel always opens every single time any file is downloaded. I have found that I never, under any circumstances, want or have ever wanted this behavior, nor do I ever ever serendipitously benefit from it. It is continuously annoying. How do I defeat it?

Asked by craig78 1 year ago

Answered by Terry 1 year ago

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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (read more)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Getting iPhone Messages to show up on my newly installed desktop computer.

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, o… (read more)

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

Asked by brownsbooksmedia 1 year ago

Last reply by Paul 1 year ago

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need to change original email url signed in with to another to clear errors

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplis… (read more)

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplish this change plrase?

Asked by carolemartinez1 1 year ago

Answered by FredMcD 1 year ago

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Website accessible with Safari from iPhone but not with FireFox or Edge from Windows laptop.

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com… (read more)

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com. I have tried the advice in a previous thread on this theme with no success

Asked by TonyHarkerOxford 1 year ago

Answered by TonyHarkerOxford 1 year ago

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Recover settings

I messed up firefox and uninstalled it. Then I forgot the password and changed it. My other computers still have my settings, but with a different password. Should I chan… (read more)

I messed up firefox and uninstalled it. Then I forgot the password and changed it. My other computers still have my settings, but with a different password. Should I change the password back to get all my settings back?

I found the correct password on another computer. The other computer still has all the correct bookmarks and add-ons. I really, really, really can't lose all those settings. I will also need to be adding a table to the same account.

Asked by sales268 1 year ago

Answered by FredMcD 1 year ago

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Lockwise

Lockwise is no longer an effective add-on. Registrations on websites which stipulate a password require the password to include a character in addition to the number and … (read more)

Lockwise is no longer an effective add-on. Registrations on websites which stipulate a password require the password to include a character in addition to the number and letter sequence previously stipulated.

Will Lockwise incorporate this new requirement?

Asked by grenville.smith 1 year ago

Last reply by Paul 1 year ago