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Folders

I recently upgraded to Monterey, which may be relevant, and can no longer open all bookmarks in a folder by right clicking. This is inconvenient. Any suggestions grateful… (read more)

I recently upgraded to Monterey, which may be relevant, and can no longer open all bookmarks in a folder by right clicking. This is inconvenient. Any suggestions gratefully received.

Asked by chris52 7 months ago

Answered by chris52 7 months ago

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Firefox 94 showing unwanted email domains for email field. How do I stop it?

Somewhere between firefox developer edition 80 and firefox developer edition 94 a bug was introduced that results in firefox showing a huge list of possible public domain… (read more)

Somewhere between firefox developer edition 80 and firefox developer edition 94 a bug was introduced that results in firefox showing a huge list of possible public domains for an email address that i'm trying to enter.

Firefox should only show values I've entered previously. Instead it shows garbage such as gmail and yahoo as shown in the picture.

How do I wipe the list that it's using so that it never happens again?

Asked by david537 8 months ago

Answered by david537 8 months ago

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How does Mozilla Support rate Questions?

So far i asked a handful questions here. Some are being replied while others are ignored. How do i get more attention on my questions and how is determined if they are im… (read more)

So far i asked a handful questions here. Some are being replied while others are ignored. How do i get more attention on my questions and how is determined if they are important or not? support.mozilla.org behaves in a wired way here, it's not like a Forum. Im certain admins have full sight over all topics here while a normal user like me, feels pretty lost.

Why do some questions show the amount of views while others dont? -See attached screenshots https://i.postimg.cc/QtyPZ0Nh/1.png https://i.postimg.cc/q7QSjp9t/2.png

Asked by Firefox_Beginner 7 months ago

Answered by Amelia 7 months ago

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When video player is closed it creates a window that continues to play video

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to pla… (read more)

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to play. I have closed the video because I don't want to see or hear it any longer. This very annoying and I can't figure out how to prevent this from happening. Does anyone know how to disable this annoying behaviour? Firefox 94.0.1 64 bit Windows 10 Pro

Asked by kobostage 7 months ago

Answered by kobostage 7 months ago

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Unwanted drop down menus appear and get in the way of working with the site

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike tho… (read more)

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike those I see on the Firefox pull down menus! I can't explain it - do you know what I'm talking about????? THANKS!

Asked by maggiem14 7 months ago

Answered by Terry 7 months ago

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autofill feature

When I try to import my data from chrome for autofill it asks me to enter primary password for login but there is no window that opens where I can do so, and I am signed … (read more)

When I try to import my data from chrome for autofill it asks me to enter primary password for login but there is no window that opens where I can do so, and I am signed in as well so please explain how to use this feature.

Asked by KT 7 months ago

Answered by cor-el 7 months ago

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firefox crashes on startup

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the… (read more)

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the system or firefox in several days. Since then I have been unable to get it started except in safe mode and am therefore unable to enter troubleshoot mode. I tried my previous restore points but system restore failed with each one. I have run malewarebytes, adwcleaner and a couple of other programs but they all found nothing. My drivers are all up to date. As a last resort I did a clean uninstall of firefox and manually deleted the firefox folder. I downloaded a new installer from your site only to find that it crashed during install. However, using safemode, I did get it installed but it still crashes in normal mode. Below I've listed the last two crash ID's from the old version as well as the ID from the new one. bp-08805de5-865c-4c55-af1f-c79720211123 old installation bp-d76380c7-9f34-467e-a347-34a180211123 old installation

bp-a09ec77d-868b-4670-a455-ed2d60211124 from new installation

I would be grateful for any help as Firefox is the only browser I tolerate on my OS. If you need any further information I would be happy to oblige.

Thanks

Asked by communication2go 7 months ago

Answered by FredMcD 7 months ago

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Firefox will not open

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When … (read more)

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open.

I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem.

As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either.

Any assistance you can give me will be much appreciated, Con Van Dyk

Asked by kboy 7 months ago

Answered by jonzn4SUSE 7 months ago

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How do I list what is on the Mozilla site that is being synched?

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There … (read more)

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There they are. But that's not what I'm asking. I want to see what has been stored on the Mozilla site in the way of bookmarks. I want to see what Mozilla will send to a second device when I get on that second device & tell the Firefox on the second device to synch. And not just bookmarks. I want to see everything that will get downloaded onto the second device when it synchs. I suppose it depends partly on what the second device is: PC, phone, something else. But that doesn't change my question. I'd like to list what is on the Mozilla site in the way of synching data. It's all well & good to say it's doing what it needs to. I think I'm in the trust but verify camp on this subject.

Asked by Wild Willy 7 months ago

Answered by cor-el 7 months ago

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The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Redirect

This started today after I visited a website my virus program blocked. When I try to access flywestwind.org (on my desktops) I get the Plesk server website. The address b… (read more)

This started today after I visited a website my virus program blocked.

When I try to access flywestwind.org (on my desktops) I get the Plesk server website. The address bar shows flywestwind.org.

On my laptop I get the following: see picture

Malwarebytes and Micrososft virus and defender don't find anything.

Help an old man.

Thanks Doug

Asked by navops 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Since Firefox 94.0 website UK natch won't load

Firefox updated yesterday to 94.0 since then I can't access website UKmatch.com the page tries to load but won't I've scanned for malware and viruses, all clear,disabled… (read more)

Firefox updated yesterday to 94.0 since then I can't access website UKmatch.com the page tries to load but won't

I've scanned for malware and viruses, all clear,disabled firewall and all addons still won't work

I tried it on Firefox 93 and it works OK let Firefox update to 94.0 won't work, the site works on Microsoft Edge

I've been with Firefox since day 1 and have never had a problem like this

Has anyone got any ideas please?

Asked by paulandrewjones 8 months ago

Answered by FredMcD 8 months ago

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app to sign out and immediate sign right back in.

I used to have an APP that looked like a backward c to sign out. It gives you 3 different time lengths to use. Then it warns that all data will be lost. You press the … (read more)

I used to have an APP that looked like a backward c to sign out. It gives you 3 different time lengths to use. Then it warns that all data will be lost. You press the key at the bottom and signs you out and then immediately right back in. This just disappeared.

Also where are all the apps that were grouped together I think they were under command? I could just click on one (like the printer) and drag it to my task bar. I can't find it either.

Asked by aniawa 8 months ago

Answered by cor-el 8 months ago

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Check and change location access for a website

I had Amazon open while doing something and it accessed my location. I would like to block Amazon from doing this in the future, but I can't find a way to check which web… (read more)

I had Amazon open while doing something and it accessed my location. I would like to block Amazon from doing this in the future, but I can't find a way to check which websites have this permission. I've tried going to Settings > Privacy & Security > Location Settings, but this only shows one website which has location permissions blocked.

Asked by Jacob N 7 months ago

Answered by Amelia 7 months ago