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  • Archived

hanging crashing error problem after new or last update

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible. Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jha… (read more)

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible.

Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217

Asked by dav_noamundi 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Dropdown menu do not work after update

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the… (read more)

Hi I've updated to version 93.0 on a Windows 8 laptop. I try to support a website for a camera club that I'm a member of. The problem I'm having is that when I go to the website http://cranburydigitalcameraclub.org/ and try to click on any of the dropdown menus, nothing happens. e.g. Hover over Calendar and they click on Main calendar. I've tried this with Chrome and it works there. Another member has spotted the same behavior.

I'll guess that it is java related. Did something change recently? I know java hasn't been supported but this has worked for several years now.

thanks in advance Will

Asked by williamcooke 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

Freeze ups and memory problems

Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I g… (read more)

Since upgrading to Firefox 93.0 I am having problems with memory and low memory warnings. Playback is choppy and will freeze making the computer and Firefox unusable. I get " Firefox not responding" constantly. I like Firefox and want to continue to use it. Will you be issuing a fix? I hope that this problem will be resolved soon. Is there a way to restore a previous version of Firefox so that I may use the internet. Thank you, Steve

Asked by SteveGS 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

youtube video lag

Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about … (read more)

Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about this problem, my drivers are up to date and other sites play just fine. Wish to solve this problem before switching to Edge or Chrome, any advice or help is much apreciated. Thank you

Asked by deridder.1 10 months ago

Last reply by Bithiah 8 months ago

  • Archived

Getting a blank screen when I visit bbc.co.uk/news articles

I'm unable to view News pages on bbc.co.uk. I can see, eg https://www.bbc.co.uk/news then click on categories eg "tech" but every article I click on just comes up as a bl… (read more)

I'm unable to view News pages on bbc.co.uk. I can see, eg https://www.bbc.co.uk/news then click on categories eg "tech" but every article I click on just comes up as a blank page. It looks like it loads for a split second then vanishes. It doesn't happen on the BBC's Sports pages unless it's a link back to News.

Running v93 on MacOS 11.5.2

Asked by ian136 9 months ago

Last reply by cor-el 9 months ago

  • Archived

account login

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I … (read more)

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I can log into this support page from the browser.

Asked by Liz 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Add-ons are not installing

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to … (read more)

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here?

Asked by aliciasensei 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox keeps logging me out of google account every 2-3 days

I have already checked the cookies are enabled and set to never be deleted. Other websites I use stay signed in, this only happens for google/youtube once every few days.… (read more)

I have already checked the cookies are enabled and set to never be deleted. Other websites I use stay signed in, this only happens for google/youtube once every few days. I never had this problem in other browsers aswell so I doubt it's an account problem. I am using a couple of extensions, adguard and ublock origin, but the issue was still there when I disabled them.

Asked by SecondSense 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Problem loading page

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem ca… (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by sinexcarma 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Browser support/hacked computer question.

Every time I click on a link from any browser page, I get a page that says to try again, like couldn't connect error message to the effect. Once I click on the try again… (read more)

Every time I click on a link from any browser page, I get a page that says to try again, like couldn't connect error message to the effect. Once I click on the try again button it loads just fine. Is this a browser issue or have I possibly been hacked and the hacker is getting my info forwarded to him/her causing the browser to not recognize the command, and then once I click try again it goes on like normal?

Asked by danlawson71 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Brwoser crashes for Kaggle.com

Firefox crashes when I try to write code in jupyter-notebook in kaggle.com. When I change browser I don't face this issue. I even tried using firefox in Ubuntu faced the … (read more)

Firefox crashes when I try to write code in jupyter-notebook in kaggle.com. When I change browser I don't face this issue. I even tried using firefox in Ubuntu faced the same issue. I can write code in Google Colab hence the problem seems only for kaggle.com. I tried reinstalling the browser but no luck.

Asked by awsaf49 9 months ago

Last reply by cor-el 9 months ago

  • Archived

browser

get up this and my firefox is gone missing, everything, I had lost all bookmarks and history , how do i get it back, its asking me to start over. … (read more)

get up this and my firefox is gone missing, everything, I had lost all bookmarks and history , how do i get it back, its asking me to start over.

Asked by eagleoz1942 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Clear History doesn't work anymore

I was trying to clear the history from my browser, and instead of clicking Shift > Command > Delete, I clicked Shift > Command > '+', which changed the zoom f… (read more)

I was trying to clear the history from my browser, and instead of clicking Shift > Command > Delete, I clicked Shift > Command > '+', which changed the zoom for the home page, but after putting it back, now I cannot clear history anymore because the keyboard command no longer pulls up the option, and the Clear History option in the menu is greyed out?? (attached) I think I am going to have to uninstall then reinstall the browser to fix it, but not happy about this, and do not understand why this would happen. Can someone explain this stupidity to me please?? Thanks in advance!!

Asked by zlloyd2 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Unableto Log On to two purticular websites Coles and Target Australia

Trying to log onto my regular Coles Supermarket and Target websites cannot because it is coming up with an error 403 XID: 198846465 why is this? Please Help ASAP. Thank y… (read more)

Trying to log onto my regular Coles Supermarket and Target websites cannot because it is coming up with an error 403 XID: 198846465 why is this? Please Help ASAP. Thank you. What should I do. Tried clearing history and cookies not working. H

Yours Sincerely Anne Martyn

Asked by feliciamartyn 9 months ago

Last reply by FredMcD 9 months ago