Showing questions tagged: Show all questions
  • Locked
  • Archived

No screenshot capability - unable to display tools on the toolbar

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.] Thanks Cor-el for replying with advice on how to use abou… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.]

Thanks Cor-el for replying with advice on how to use about:config to ensure the screencapture was toggled correctly. It wasn't and I corrected that. Now I have the icon in the toolbar and on the right click menu but when I attempt to use them all I get is a popup menu with a large black X in it and nothing can be done with it. Also, on the toolbar items that are added to it all appear in the overflow and there is no way of getting them to appear on the screen by reducing the size of the search bar. I've been using firefox ever since it first appeared and I've never had problems like this before.

Asked by zzzallan 1 year ago

Last reply by Bithiah 1 year ago

  • Solved
  • Archived

FF closesupon minimizing

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same proble… (read more)

My problem,using Mint20.2-MATE, with FireFox92, is that FF92 shuts down whenever I minimize FF-i.e., totally down-does NOT appear in taskbar. I know I had the same problem years ago, and it was a simple fix. However, going through the "Help" sections in FF this time was no help. thank you for any suggestions.

Asked by tosim91 2 years ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox 92, troubleshoot mode messed up my addons, trying to get them back

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I… (read more)

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

Asked by wkrp 2 years ago

Answered by wkrp 1 year ago

  • Solved
  • Archived

A message from Monitor said my information is in 6 data breaches. The linked in stuff I can fix. But evite? They must have my e-mail. Don't know how to get to that or the other sites listed I've never heard. What do I do more than change Linked in?

Please let me know what I should be doing other than tightening linked in which has no crucial information anyway. My e-mail will get back on e-vite because someone wil… (read more)

Please let me know what I should be doing other than tightening linked in which has no crucial information anyway. My e-mail will get back on e-vite because someone will send me an invitation. The other places should not have any information on me since I've never visited, don't know what they are.

Asked by mskinsey 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Bookmarks do not work

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but non… (read more)

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but none of the other bookmarks are operative.

Asked by Pops 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox tips - but where are they?

You've sent me an email recommending 'The Forget Button' but where is it? It's all very well saying how good it is. I certainly don't have one where it is in your video … (read more)

You've sent me an email recommending 'The Forget Button' but where is it? It's all very well saying how good it is. I certainly don't have one where it is in your video so how do I install it? Grrr so frustrating.

Ditto the Relay thing for burn email addresses. The little video goes on about how good it is but where on earth is the facility?

Soo madenning!

Any help gratefully recieved.

Asked by mark318 1 year ago

Answered by TyDraniu 1 year ago

  • Locked
  • Archived

FVD Speed dial and lack of notice you were taking it down.

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up.… (read more)

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up. What The F___ . some of those sites I had saved were hard to find the first damn time and now the whole set is f____ ing gone. I did not GIVE A DAMN if they shared data. I want my damn FVD Speed dial back or access to it to save my stuff first.

I find it totally unacceptable that you removed the tool I use THE MOST with out any opportunity save my tabs to export so I can still have them.

That arbitrary do it with no warning s__t is rude as f__c.

Asked by wiredcribs 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Suddenly can't dismiss find (control-F)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an … (read more)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

Asked by Dan Robinson 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Blocked PM and comment function

First, the problem does not occur using Chrome or Safari. On one site I visit regularly I am no longer able to use the PM and comment functions. I have checked with the… (read more)

First, the problem does not occur using Chrome or Safari. On one site I visit regularly I am no longer able to use the PM and comment functions. I have checked with the site's webmaster and am confident the problem is not at their end. Suggestions short of deserting Firefox?

Asked by joegazzo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

firefox keeps opening an "install update" box.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When… (read more)

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

Asked by eauxvives.jj 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Video Not Playing Until Firefox Is Restarted Once

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-76… (read more)

Okay, PopOS 21.04, Firefox 92.0 x64, my packages are up to date, my graphics card (Nvidia 1080) drivers are up to date (nvidia-driver-470 (proprietary)), kernal 5.13.0-7614-generic.

I run a variety of addons, but the only ones that should even be touching YouTube in any way would be Noscript, Ublock Origin, YouTube HD, HTTPS Everywhere. In the past with my current configuration none of these have given me any issues with playback.

I don't have any idea why, this is a problem I experienced a long time ago and now newly the other day for seemingly no good reason, videos on YouTube but also the web in general will not play until I open Firefox, close the browser, open it again, and then try and do whatever it was I'm trying to do. While not a fatal issue, this is one that is extremely annoying and I really don't feel like putting up with it.

Anyone have any advice or information?

Asked by silenz.xe 1 year ago

Answered by silenz.xe 1 year ago

  • Solved
  • Archived

I must have pressed the wrong button when I tried to log into facebook. Now all I get is"We can’t connect to the server at www.facebook.com."

I'd like to log into my facebook account but all I get is " We can’t connect to the server at www.facebook.com." … (read more)

I'd like to log into my facebook account but all I get is " We can’t connect to the server at www.facebook.com."

Asked by rursmith 1 year ago

Answered by Paul 1 year ago