Firefox Support Forum

I have used the LastPass extension to manage passwords in Firefox for ~5 months. Yesterday, clicking on the icon brought up only a tiny, empty dropdown box instead of the usual vault access. When I tried to open LasPass through a different route, Firefox told me that the extension wasn't installed--but it was visible in the extension manager. I toggled it off and on again, which forcibly logged me out of LastPass.

LastPass relies on the browser to store AND recover the password, so I am effectively blocked out of all my password-protected sites.

Has anyone else had this issue? Any suggestions on how to fix it?

I have noticed that I am not receiving any emails via Firefox Relay for the past two days. I have tried logging into Firefox Relay to check and see if any settings have changed but I am not getting the one time code needed to login. Would appreciate any help/guidance with sorting this out. Thanks.

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

ACCURATELY describe where to find the version of Firefox I am using! I just signed up as a volunteer, because my SPECIALTY is running into / IDing mistakes and/or user issues in sofware and online; have worked online since 1998 w Big 5 then Big 4 firms.

I'm using a windows 10 laptop, 64 bit.

(I am Korean, It's a translator. Please understand even if it's awkward.)

1. I saw a blog post in the past and set up a browser. (use -> about:config)

2. when I turn on the browser after that, the size of the browser is always initialized.

3. I think the settings are synchronized to my account. Reinstalling Firefox has the same symptoms.

I can't solve it even if I find a Korean website. Help me

Everytime i sign into my hotmail.com account, it asks me to sign in, which happens a number of times each day. I contacted outlook, but because i use firefox as my browser they couldnt help me. Not long ago, i didnt need to sign in each time. I might have changed some computer settings, but im not sure which ones. I use a laptop...stu

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver.

Since version 89.0 or 90.0 (not sure which) following webpage rendering issues appeared on my machine: - page loads ok, but when I scroll up/down with pageup/pagedown keys then some keystrokes are not followed by redraw, or redraw is partially blank (horizontally split - see attached screenshot). Subsequent keystrokes either have the same problem or are rendered correctly. - scrolling is only problematic with pageup/pagedown keys. Alternative methods (up/down keys, mousewheel, holding and dragging scrollbar or clicking above or beneath it) work ok. - I'm sure that version 89.0 or 88.0 didn't have this problem. Since then I haven't changed any about:config settings or updated graphics driver. Compositing was then and now set at WebRender (not WebRender (Software)). - I tried disabling hardware acceleration on version 92.0, but it hasn't solved issue, so I reverted this back.

Troubleshooting info is attached.

Thanks in advance for your help.

My old hard drive refused to boot.

I got a new one, formatted it, and copied everything I "thought" I needed from the old one...nothing has been touched, it's all still there, in the case but not plugged in. I did not move any OS files, nor any files from progams folders.

I fresh-installed firefox on my new hard drive and quickly reconstructed my pwd protected accounts from memory.

I'm looking for help here, not a lecture on these newer approaches using master passwords. Gotta live my life my way, eh?

Anyway, now it's year end and I'm having password woes with a few accounts. As they are fiscal, they tend to lock out after 2-3 tries -- sometimes I'm told how many several days, I tend to default and try again after 3. I'm running out of time.

If I fire up the old hard drive and grab those two files, putting them in a dedicated subdirectory, can I retrieve those passwords?

Can you confirm the precise files names, and the most likely subdirectories I will find them in.

Yup, I'm that much of a dinosaur. You may have folders, but I have subdirs.

Cheers and thanks in advance for an answer that works. Or will firefox try to show me the passwords from the current files, not the old ones.

On most of the websites I am visiting including gmail. ..where ever there is a login page, it shows a blank password field even after or while typing the password.. but it is logging in... show password option works in some instances. But this has been happening after the last few browser update was made.. 2-3 version ago I believe. Works ok in safe mode. Does not also show saved passwords if already saved.

Facebook does not load. Error message: "Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can. Go Back Facebook © 2020 · Help Center" I know it's not Facebook as works fine on my Android devices. Firefox has been very unstable for months on Windows 10! Fix it!! Egad!! I got locked out of my Banks website. Uninstalled and reinstalled Firefox and problem solved. I am refusing updates cuz I think it was an update that caused the problem.

Hi, Since Jan I am unable to send Emails to @was-luzern.ch I can receive them, but every mail I try to send is returned with this error message: Email error code 550: Emails from your address have been blocked by the administrator.

I just sent same mail via Chrome with no problem!

It seems this could be a Firefox related problem, any idea?

Hello everybody.

I have created the following rule in user chrome:

/* Brings Back The Original Statusbar At The Bottom Of The Screen */

1. browser-bottombox { height: 20px; border-top: solid 1px #CCC;}

I'm really happy with this, except for the fact that it is visible all the time, so also in full screen.

Q: can I put a command in front so this hides in full screen? Been looking, trying for ages now.

Many THANKS for all your help!

Ubuntu 20.04, Unity 7

After upgrading from FF 91.0.2 to FF 92.0 it looks like the vertical spacing between the bookmarks in my bookmark tab folders increased. The bookmarks are less useful now. Is there a way to decrease this spacing?

Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Is there an option to prevent the library from auto resetting to the top everytime I click an old website visit history? Its kind of annoying to always scroll down just to go back and click the next website to it. Im opening multiple histories btw I love ff.