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cannot get logged in to my firefox

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I c… (read more)

I noticed my header changed and then I noticed my accounts don't sync. I tried to log in didn't work, tried to use password and username recover never got an email. I cannot get logged into MY account!

Asked by tlconnors10 1 year ago

Answered by jscher2000 1 year ago

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crackle.com accessible in Chrome but not in Firefox

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. … (read more)

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. However, I have no such problem in Chrome; if I go to crackle.com/activate I get a screen that allows me to enter an activation code. I've deactivated both Noscript and Adblock but it makes no difference. Although I solved my problem by activating via Chrome, I'd still like to know why the website crackle.com is inaccessible in Firefox.

Asked by Paul Abrahams 1 year ago

Answered by FredMcD 1 year ago

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Tabs glowing bright blue

For some reason, when I started my computer this morning the tabs were all bright blue. When I click on another window and change focus, it reverts to the light gray that… (read more)

For some reason, when I started my computer this morning the tabs were all bright blue. When I click on another window and change focus, it reverts to the light gray that it should be, however going back resumes the problem. Starting in safe mode does not help, and turning off hardware acceleration does not help. I have restarted both the browser and my computer, and the problem resumes. The only thing that seems to change it, is when I change it to certain themes like space, who completely change the color of it. The default, dark, and light themes all are affected by this bright blue tab bar.

Asked by killerjilk 1 year ago

Answered by killerjilk 1 year ago

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When I try to install the backup booksmakrs file it can't read it. all my books marks are gone

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! pleas… (read more)

When I update my Mac to Mohave, all my bookmarks in Firefox vanished. When I try to install them from the backup, it just says it cannot read the backup file. Help! please! I really need these back.

Asked by maryef17 1 year ago

Answered by FredMcD 1 year ago

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I want to change my account email to the one I use for Thunderbird by adding it - Firefox tells me that account already exists.

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox … (read more)

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox account) but all get is that this address already exists.

I am using a PC with Windows 10 (well two actually) with synced accounts on an iPhone and an iPad.

Asked by meltonpieman2 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox 68 freezes whole computer

When I installed Firefox v68 and started the program, it freezed my whole computer completely, even Ctrl-Alt-Delete didn't work. Only a hard reset of the PC (switching of… (read more)

When I installed Firefox v68 and started the program, it freezed my whole computer completely, even Ctrl-Alt-Delete didn't work. Only a hard reset of the PC (switching off power and restart) revived the system. Sometimes it works for a secodn or two, displaying the start page but then it freezes the system, most times though even clicking the firefox icon to start the program makes the whole system to run aground. The former version of firefox runned fine and solved the problem by reinstalling version 65.

Asked by Hellothere 10 months ago

Answered by mcd 10 months ago

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secure connection failed

FF 65.0 (64-bit), Windows 10 1803 i have been using Firefox for several years now in the office to access my Exchange management console. i have several add-ons loaded. t… (read more)

FF 65.0 (64-bit), Windows 10 1803

i have been using Firefox for several years now in the office to access my Exchange management console. i have several add-ons loaded. the other day, Firefox just stopped working and won't allow me to access my Exchange management console website. i started troubleshooting by removing all add-ons and that worked. but as i enabled the remaining add-ons, again Firefox won't allow me to access my Exchange management console. no matter in what order i re-enable my add-ons. now it has come to the point where i have no add-ons and still won't allow me to access my Exchange management console!

i have at home same Firefox with same add-ons all enabled and i am able to access my management console from the Internet. our SSL certificate is still new from Comodo.

the subject is the error. how does one fix this?

Asked by badbanana 1 year ago

Answered by badbanana 1 year ago

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Why do I get message "verifying firefox" when opening

Using Firefox on my Mac. When I open firefox I get a message "verifying firefox". This process takes a while and then I am asked to confirm that I wan't to open Firefox. … (read more)

Using Firefox on my Mac. When I open firefox I get a message "verifying firefox". This process takes a while and then I am asked to confirm that I wan't to open Firefox. Do I have to go through this rather laborious process each time or is there a solution? Many thanks

Asked by stevecush 1 year ago

Answered by stevecush 1 year ago

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Can root update firefox from command line?

I run debian 9.8, and rather than using the distro version of firefox, I run the mozilla version. This works just fine, but when firefox detects that it needs updating, … (read more)

I run debian 9.8, and rather than using the distro version of firefox, I run the mozilla version. This works just fine, but when firefox detects that it needs updating, the only way I know to do it is to log into Xwindows using the root account and do it from there. I don't want a *user* account to own the browser, but I can't seem to find a way to update without Xwindows. There are some old links about using .MAR files, but the most recent one is a couple of years old, and due to appearances, i suspect - although i didn't confirm it by following the links - that only older versions, not the current one, can be loaded that way. Enough people have looked at this that it would appear worth putting in a flat warning that this cannot be done, so that people don't waste their time looking for something that doesn't exist. Help!

Asked by tanstaafl-tanj 1 year ago

Answered by tanstaafl-tanj 1 year ago

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I am unable to sync to my account. The email gets returned.

I have had problems with Firefox Sync for a while. I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email g… (read more)

I have had problems with Firefox Sync for a while.

I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email gets returned.

I have bypassed this problem a number of times. I am not sure about the exact solution, but either waiting for 24 hours since last attempt to login or fiddling with Firefox Sync settings through my phone which is already logged in seemed to have helped.

Fiddling with phone settings does not work anymore. It may have never worked. I have not waited 24 hours since last attempt to login as well, so that could be the fix I am looking for. However, the main problem I have, is that I cannot bypass it in any other way. I am able to login to Firefox Screenshots for example with my account, but I cannot sign in to my Firefox account itself. It is not a good user experience.

I understand that this might be used for my own sake, to protect my account from potential intruders...however, I am very dissatisfied with not being able to sign it to my account for over couple of days because of such restrictions.

I do not think anyone can do anything about this, it will probably require redesigning existing safety measures just to deal with this obscure problem. I will wait for 24 hours and will update this post after I get the result. Maybe I can help someone else who is on the same boat as I am. I could not see similar problem on the internet other than a few, of which did not portray the problem in a way that I found relatable.

But maybe there is another way unbeknownst to me.

Either way, thank you for reading. I hope you have a nice day.

Asked by 0rganic 1 year ago

Answered by stomlinson 1 year ago

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When updated to Firefox 65.0 Citibank Virtual Credit Card pop up no longer displays VAN page.

I have used Citibank Virtual Credit Card numbers with Firefox successfully for years. When I recently updated to Firefox 65.0 I ran into a big problem. The pop up window … (read more)

I have used Citibank Virtual Credit Card numbers with Firefox successfully for years. When I recently updated to Firefox 65.0 I ran into a big problem. The pop up window appears, the flash wheel begins to spin, then the page appears to be just a blank.

I can still access the VAN with Internet Explorer 11.0.x I have downloaded the Citibank dedicated VAN program and that works fine too. I am using Windows 7 Pro 64 bit.

I have already tried turning off all of the security settings, cleared cache, rebooted, and tried logging in again.

There is just something preventing the VAN page from displaying in its window.

Any ideas ???

Asked by MozillaFan1 1 year ago

Answered by Pj 1 year ago

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How to report fraudulant transaction under Mozilla

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and … (read more)

My screen was hijacked by something lacked look like Mozilla/Firefox heading saying it was taking a survey and I couldn't get out of the screen. So I took the survey and entered my credit card info for a sum of $1.00 (one dollar) for a chance to win an iPhone. Instead I got a charge on my credit card from lstfl.com for $33.+ dollars saying it enrolled me in a sex site. That is NOT what I imagined. And it came under Mozilla/Firefox name. Can you go after this site as it is operating under your name and logo. Thank you

Asked by tizart 1 year ago

Answered by James 1 year ago

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Sync doesn't sync add-ons installed before sync activation

So I had bookmarks and extensions in my browser, but wasn't using Sync. After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync wit… (read more)

So I had bookmarks and extensions in my browser, but wasn't using Sync.

After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync with that account, made sure that everything was checked to sync, I then synced.

After that, on my laptop, I installed Firefox, and then added my account.

I saw that none of my bookmarks were synced, same things with my extensions.

On my desktop, I went ahead and saved my bookmarks, deleted them all, and then re-imported the bookmarks. They then were able to successfully sync, on the desktop to the laptop.

But I cannot do the same thing with extensions.

Asked by avezinaATastus 1 year ago

Answered by avezinaATastus 1 year ago

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Username und Passwörter tragen sich nicht mehr automatisch ein

Hallo Leute Ab einem Tag x haben sich meine Userdaten und Passwörter nicht mehr automatisch eingetragen. Wenn ich Firefox zurücksetzen, geht für 10 - 30 min wieder. Dan… (read more)

Hallo Leute Ab einem Tag x haben sich meine Userdaten und Passwörter nicht mehr automatisch eingetragen. Wenn ich Firefox zurücksetzen, geht für 10 - 30 min wieder. Danach passiert wieder etwas automatisch und ich muss wieder alles händisch eintragen. Ich habe schon alles deinstalliert neu installiert jedoch hat das nichts geholfen. Irgendwo muss noch eine Datei sein die dies verhindert und bei einer Bereinigung dann später geladen wird. Weis jemand wo?!? Danke Gruß Manuel

Asked by Manuel.Sc 1 year ago

Answered by FredMcD 1 year ago

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Firefox has been hijacked and is running screens without my control. Please give me a link to speak with someone, even via email or a chat window. Firefox is pl

Firefox sent a message that said there was an update waiting. I allowed it to update, but the program completely changed. Also started running Utube files. I cannot stop … (read more)

Firefox sent a message that said there was an update waiting. I allowed it to update, but the program completely changed. Also started running Utube files. I cannot stop these files - they appear nowhere. I have muted my speakers for the time being. I am also getting images instead of tabs. I am sure that Firefox would have advised me of an upgrade that went from text to images. This is why I believe firefox has been hijacked. Contact me on my email address, as I am shutting down firefox when I finish this message.

Asked by GillD 1 year ago

Answered by FredMcD 1 year ago

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Can't disable session restore

Firefox Quantum 65.0; Windows 10 Pro; Grammarly, OneTab, RES, uBlock Origin since about a week ago firefox always saves the open tabs and opens them after restarting the … (read more)

Firefox Quantum 65.0; Windows 10 Pro; Grammarly, OneTab, RES, uBlock Origin

since about a week ago firefox always saves the open tabs and opens them after restarting the browser. It happens automatically and I can't stop firefox from doing so. I want every tab to be closed when I shut down firefox and they shouldn't automatically be reopened.

The box for Session Restore is unchecked and in about:config browser.sessionstore.max_resumed_crashes is set to zero and firefox still automatically restores the sessions

Asked by Vulkanodox 1 year ago

Answered by Vulkanodox 1 year ago

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Displaying website wrongly in fullscreen mode only - strip at the bottom of the screen

I'm using Firefox 65.0.1 (64-bit) on Windows 10 Home (1809) OS build 17763.292. When I open Firefox on full-screen on my laptop screen, there's a strip at the bottom of t… (read more)

I'm using Firefox 65.0.1 (64-bit) on Windows 10 Home (1809) OS build 17763.292. When I open Firefox on full-screen on my laptop screen, there's a strip at the bottom of the screen, hiding the bottom of the website page I'm on. The strip is like a screen shot from a previous website I might have visited. This doesn't happen if I'm not in full-screen mode, and strangely it doesn't happen if I drag the same Firefox window onto my external monitor (HDMI connected, 1080p, 24 inch). The phenomenon occurs in Private mode as well. Anyone knows anything about this bug? Is there a fix?

Asked by AngelK 1 year ago

Answered by AngelK 1 year ago

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virus taken over firefox Win10

Opened an AMAZON link in Google search and popup says "Virus Alert from Microsoft. Dial 833 334-6433 for and assistance..." That Firefox page is completely frozen. Noth… (read more)

Opened an AMAZON link in Google search and popup says

"Virus Alert from Microsoft. Dial 833 334-6433 for and assistance..."

That Firefox page is completely frozen. Nothing works. But another Firefox page does work.

I've tried backing up to prior restore point, updating Firefox...

Any suggestions please. I'd like to just kill the one Firefox page for starters.

Thanks all,

        Bill M

Asked by billmasi 1 year ago

Answered by FredMcD 1 year ago

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Sync:HTML backup after Sync size is less to Latest backup before Sync.[UPDATE:3rdMARCH2019]

1. Synced my Firefox sync account 2. Disconnected my Firefox sync account 3. Reinstalled windows 4. Installed Firefox 56 (I was using 63 but i only had 56 installer) 5. U… (read more)

1. Synced my Firefox sync account

2. Disconnected my Firefox sync account

3. Reinstalled windows

4. Installed Firefox 56 (I was using 63 but i only had 56 installer)

5. Updated it to 65.0.1.

6. Connected my Firefox sync account


Problem -

1. All bookmarks didn't sync.

I created bookmark HTML backups and it were of 6mb and my latest backup is 171mb.

There are 2980 differences in 173mb backup and Backup taken after again connecting to FirefoxSync. I used WinMerge.

2. HTML backups also contain fav-icons [and Firefox Sync only syncs links not fav-icons.]

When browser is used fav-icons are loaded but after sync fav-icons are loaded as pages are loaded , so there are no fav-icons and html backup size is less than the last backup.

3. Could be related to https://support.mozilla.org/en-US/questions/1251781

4. There could be something wrong with Firefox's Exporting. Imported the same 173mb HTML to chrome and Firefox then exported HTML backups. Firefox Export was of 61.1Mb Chrome Export was of 12.9Mb

Asked by RexaFire 1 year ago

Last reply by RexaFire 1 year ago