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Firefox 56.0.2 fails to launch

Firefox 56.0.2 fails to launch. Running on Windows 10 64 bit May be related to Norton Taskbar I installed on prior version. crashreporter-override.ini content was: T… (read more)

Firefox 56.0.2 fails to launch. Running on Windows 10 64 bit May be related to Norton Taskbar I installed on prior version.

crashreporter-override.ini content was:

This Source Code Form is subject to the terms of the Mozilla Public
License, v. 2.0. If a copy of the MPL was not distributed with this
file, You can obtain one at http://mozilla.org/MPL/2.0/.
  1. This file is in the UTF-8 encoding

[Strings]

  1. LOCALIZATION NOTE (CrashReporterProductErrorText2): The %s is replaced with a string containing detailed information.

CrashReporterProductErrorText2=Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.\n\nUnfortunately the crash reporter is unable to submit a crash report.\n\nDetails: %s CrashReporterDescriptionText2=Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.\n\nTo help us diagnose and fix the problem, you can send us a crash report.

Asked by corriekost 2 years ago

Answered by jscher2000 2 years ago

  • Archived

defaultpref

hello, i contact you because i have a probleme with the defaultpref in a .cfg config file. This parameter is for Browser.Startup.homepage. This one is right applicate on … (read more)

hello, i contact you because i have a probleme with the defaultpref in a .cfg config file.

This parameter is for Browser.Startup.homepage. This one is right applicate on the browser because when i look in the about:config this parameter is in "by default" statu with de right URL i setted , but when i start the brower , this URL is not loaded on de default page.

if i change the paremeter from "defaultPref" to "pref" or " lockPref" in the .cfg this work, but the end user doesn't may change the value and we need to let the choise at the end users to change if they want.

Can you help me to solve this issue.

king regards.

Mr SUEUR.

Asked by antony.sueur 2 years ago

Last reply by antony.sueur 2 years ago

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Firefox crashes every time after I close it

Hello! these days I noticed that firefox is using way too much RAM after 2-3 hours. I enabled multiprocess and now I can see on the task manager that the process that han… (read more)

Hello!

these days I noticed that firefox is using way too much RAM after 2-3 hours.

I enabled multiprocess and now I can see on the task manager that the process that handles the 20 tabs uses ~700mb and the other 1400mb!!! Firefox is lagging and I have to restart it.

And here is another problem. When I exit FF, it won't terminate, after 1-2 minutes the crash report pops up and informs me about the crashed FF.

here are the latest dumps.

https://crash-stats.mozilla.com/report/index/43d0de44-8db5-4360-80af-6148c1180110

https://crash-stats.mozilla.com/report/index/4fc378ad-9088-455d-9b58-ab29d1180110

https://crash-stats.mozilla.com/report/index/30685cfd-b3b9-4634-b545-2f5da1180110


thanks in advance for your help

Asked by sakis_the_fraud 2 years ago

Last reply by sakis_the_fraud 2 years ago

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Pop-Up is automatically minimized!!

I am working in a Program called Kofax KTA and I have looked through every pop-up/link/java setting I can find and none of them will stop the popup from automatically min… (read more)

I am working in a Program called Kofax KTA and I have looked through every pop-up/link/java setting I can find and none of them will stop the popup from automatically minimizing.

The Whole Process - - -

You log in to KTA KTA then gives a list of documents that you can see the data for along with the image. The processors have 2 screens one for the data for the document and another for the image. When you click on the document the browser opens the page with the document info and opens a popup with the image in it. This works in IE but for numerous reasons I would like the users to use Firefox.

Any help at all would be absolutely amazing as all of you are my last hope. The Vendor is not being much help Either!

Addition to original question------------------------ I can not give a link to the site as it is an internal site. I have gone through every pop up setting that I could find in about:config as well as made sure that the popup blocker is turned off. If the popup blocker is on it does not pop out the image of the document at all. But with it off it pops out the document it just automatically minimizes that document and the only way to view the pop up is to right click and then click on maximize and drag the pop up to the next screen. I realize this only takes around a second but we have around 100 people processing documents and every second counts.


Asked by lzelinski 2 years ago

Last reply by lzelinski 2 years ago

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Firefox persistently crashes on start through reinstall, new profile

Firefox started crashing on start, in "Safe Mode", after uninstall and reinstall, and on a clean profile. It doesn't even provide a crash report; when it starts, it immed… (read more)

Firefox started crashing on start, in "Safe Mode", after uninstall and reinstall, and on a clean profile. It doesn't even provide a crash report; when it starts, it immediately displays the Crash Reporter with the following:

The application has had a problem and crashed.

Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: The application didn't leave an application data file

Asked by roywig 2 years ago

Last reply by Tonnes 2 years ago

  • Solved
  • Archived

Firefox crashes

Crash ID: bp-40bfc8db-c5f3-47b7-bef1-57d141180316 Since last Kubuntu-Update Firefox crashes: In all modes (incl. --safemode) In a new emtpy user account are there any… (read more)

Crash ID: bp-40bfc8db-c5f3-47b7-bef1-57d141180316 Since last Kubuntu-Update Firefox crashes:

  • In all modes (incl. --safemode)
  • In a new emtpy user account

are there any fixes to avoid this?

thnx

Asked by khnn 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Each new version will not work on my machine. I'm forced to stick with version 56.0.2

I (and most of my coworkers) use a Windows 7 laptop. Any version of Firefox after 56.0.2 simply will not open. We must either use 56.0.2 (which is a security risk, per … (read more)

I (and most of my coworkers) use a Windows 7 laptop. Any version of Firefox after 56.0.2 simply will not open. We must either use 56.0.2 (which is a security risk, per the Mozilla website) or we have to switch to Chrome or IE. For many years, I have used Firefox (and use the latest version on my home computers), so all my bookmarks and processes are based on this browser. Every posted solution either requires me to make changes to the latest update (which won't open, so I can't change it) or it goes to a technical level that I can't handle. I've seen many posts about this problem (or similar), but apparently, it's not something that mozilla can fix, since I've loaded each new version as they come out, with the same result and have to reinstall the 56.0.2 version. Rather than losing a growing group of customers, if someone has a fix for this, let me know and more importantly, let mozilla know, so they can update the next version and bring us back!

Asked by smartel47 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

I AM TRYING TO DO SOMETHING BUT I CANNOT UNDERSTAND THE COMPUTER REFERENCES

IF U DONT UPDATE FIREFOX, EVENTUALLY IT MAKES ITSELF IMPOSSIBLE TO USE UNTIL U UPDATE LIKE GOOD LITTLE BOYS AND GIRLS THE ONLY PROBLEM WITH THAT IS THAT FIREFOX DOES NOT … (read more)

IF U DONT UPDATE FIREFOX, EVENTUALLY IT MAKES ITSELF IMPOSSIBLE TO USE UNTIL U UPDATE LIKE GOOD LITTLE BOYS AND GIRLS THE ONLY PROBLEM WITH THAT IS THAT FIREFOX DOES NOT CARE ABOUT THE CRUSHING BLOW IT LANDS ON THE HEADS OF THOUSANDS OF FAITHFUL AND LOYAL FIREFOX USERS. THIS BEING SAID, IN ORDER TO PUT MY QUESTION IN CONTEXT, IS AS FOLLOWS: FAST DIAL AND QUICKFOX NOTES ARE MY LIFE; UNFORTUNATELY, FIREFOX IS THE ONLY BROWSER THAT I WANT TO USE. SO I AM STUCK WITH HAVING A BROWSER THAT RIPS AWAY THE VERY FOUNDATION OF MY LIFE ON MY COMPUTER. FAST DIAL IS REPLACEABLE; I DONT LIKE ALL THE OTHER 'FAST DIAL WANNABEES' BUT THEY ARE ADEQUATE. QUICKFOX NOTES IS ANOTHER MATTER ENTIRELY: NOT ONE OF THE HUNDREDS OF 'NOTES' [AND IT SEEMS I HAVE TRIED EVERY ONE] THAT ALL SHOUT ABOUT THEIR GREAT FEATURES AND EASE OF USE, [NOT ONE] COME ANYWHERE CLOSE TO SERVING AS AN ADEQUATE REPLACEMENT FOR QUICKFOX NOTES [EXCEPT ONE]. SO WE COME TO MY WOE, BECAUSE THE ONLY REPLACEMENT I WANT FOR QUICKFOX IS "OPENOTE"!!! NO, I DID NOT SAY ONENOTE" AND THERES THE RUB. I HAVE SPENT HOURS SEARCHING AND GOING AROUND IN CIRCLES TRYING TO FIND OPENOTE THE SECOND TIME. I HAD IT BUT I LOST IT AND I DO NOT UNDERSTAND ENUF COMPUTER TALK IN ORDER TO FOLLOW THE INSTRUCTIONS TO GET IT BACK FROM MY COMPUTER WHERE IT HAS HIDDEN IT FROM ME. PLEASE HELP. AND THANK U VERY MUCH FOR READING MY TALE OF WOE.

Asked by epiphany247 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Bookmarks in Firefox v.56 vs v.57

Windows 7pro is my operating system. I have ~ 1mb of Bookmarks organized and saved in v.56; however, v.57+ as far as I can tell will destroy my organization. Why should I… (read more)

Windows 7pro is my operating system.

I have ~ 1mb of Bookmarks organized and saved in v.56; however, v.57+ as far as I can tell will destroy my organization.

Why should I destroy 20+ years of organization based on the requirements of my work?

And why can't Mozilla provide the option of maintaining older versions of Bookmarks and the Toolbar?

Seems like you've destroyed a wonderful product to cater to the game-playing millennials and sacrifice those of use you do real work!!

ps: I learned to program using Assembler, Fortran II on 4k, 8k and 16k computers. I do not surf the net nor belong to Facebook, Twitter, LinkedIn or any of the other data-steeling trash websites.

Life is fine using DuckDuckGo, Ghoastery, https everywhere and common sense!!!

Asked by EcoResolve 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

Random Crush on 56.0.2.

Hello. I am currently on 56.0.2. 64 bit. Everything was ok but i accidently hit update button (the message was my browser version is very old etc) and I cancel installing… (read more)

Hello. I am currently on 56.0.2. 64 bit. Everything was ok but i accidently hit update button (the message was my browser version is very old etc) and I cancel installing and now i can't do anything because FF randomly crushes. Please help. Running on win 7. And please say if i have to load crush log here. idk where took it. Ah, and i try reinstall FF, some other versions etc all doesnt help. P.S. i think something from Quantum damaged my profile and that causing crushes.

Asked by SierraVM 2 years ago

Answered by SierraVM 2 years ago

  • Solved
  • Archived

Sync fails sync Bookmarks on one PC only.

I've recently noticed lots of error-sync logs in the %APPDATA%\Mozilla\Firefox\Profiles\<My Profile>\weave\logs folder. My sync is set up to handle Bookmarks and Hi… (read more)

I've recently noticed lots of error-sync logs in the %APPDATA%\Mozilla\Firefox\Profiles\<My Profile>\weave\logs folder. My sync is set up to handle Bookmarks and History only.

I have 4 devices, 2 PCs - both Firefox 56.0.2 32-bit and 2 Android devices (latest Firefox, not sure of version). All 4 were previously set to sync together, Bookmarks/History.

One of the PCs (Windows 7 x64) - has the logs, but I've read numerous articles online on how to fix Sync myself or correct a corrupted places.sqlite database as that's what the error log seems to be suggesting is wrong.

Running check integrity against places.sqlite gives me this:

> Task: checkIntegrity - Unable to check database integrity > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I have tried to repeat the process in safe mode and with a clear (new) profile - the issue persists. I have deleted places.sqlite (after making a backup) to see if sync suddenly starts working - but the bookmark related issue simply returns.

I have signed out on all devices, changed my sync password and logged in on just the PCs (for now until the problem is resolved). I have deleted all bookmarks on the 'problem' PC, then re-imported them from Internet Explorer on the other PC, then reactivated sync - this seems to initially work but once the 'problem' PC has the bookmarks, it tries to sync them and the errors return.

The error in question appears to be this:

1527797240532 Sync.Engine.Bookmarks WARN Error while backing up bookmarks, but continuing with sync: Error: Error(s) encountered during statement execution: database disk image is malformed (resource://gre/modules/Sqlite.jsm:823:25) JS Stack trace: handleCompletion@Sqlite.jsm:823:25 1527797240534 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1527797240543 Sync.Engine.Bookmarks DEBUG Successfully wrote previousFailed.

I can supply the entire file if required or put it on pastebin.

The only real issue I'm having is that I simply want my history/bookmarks (but nothing else) shared between all my devices that use Firefox, be it quantum or 56.0.2.

I have not tried Firefox Quantum (as numerous add-ons I use are unsupported and I didn't want to simply switch without a road back). I did try Firefox 52.0.8 ESR but the first thing it did was delete my places.sqlite so I wasn't able to reproduce the problem I'm having as I don't want to lose my history data (bookmarks are stored primarily in IE for convenience and simply imported when I need them as I use 'PlainOldFavorites' extension).

This looks like a bug with firefox sync or a corrupt file, but since I've cleared places.sqlite and let FF recreate it, I'm at a loss. If you need any further information to help solve this, I'm happy to provide as much as possible.

Thanks for any suggestions you can offer :)

Asked by arkane78 2 years ago

Answered by arkane78 2 years ago

  • Archived

Unexplained Exception Errors in Console

Often I am on a page and it will hang for a bit, so I resorted to having the Browser Console open when visiting some of the pages where I have noticed it happening to see… (read more)

Often I am on a page and it will hang for a bit, so I resorted to having the Browser Console open when visiting some of the pages where I have noticed it happening to see what if any errors are presented in the console that might shed light on that.

Well, I can't say I didn't get what I asked for, hundreds of thrown exceptions but frankly I can't make sense of them and when trying to research them, all Mozilla says is that its a generic error where we shove anything we don't know how to explain, so that's immensely helpful - not.

So I am hoping someone here has seen this or at least knows how to figure out what it is and what's causing it beyond, its a generic error for things we don't know and so therefore there is not actual helpful resource :)

In particular, it says it is from ThreadSafeDevToolsUtils.js:88 but looking at it provides literally no helpful insight.

Here is the error (hundreds of them, but I'll give you just one copy):

"Handler function threw an exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsITraceableChannel.setNewListener]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js :: _setupResponseListener :: line 1262" data: no] Stack: _setupResponseListener@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:1262:28 _createNetworkEvent@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:1138:5 _onRequestHeader@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:1163:5 NetworkMonitor.prototype.observeActivity<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:1015:7 exports.makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/ThreadSafeDevToolsUtils.js:109:14 Line: 1262, column: 0"

/**

* Report that |who| threw an exception, |exception|.
*/

exports.reportException = function reportException(who, exception) {

 const msg = `${who} threw an exception: ${exports.safeErrorString(exception)}`;
 dump(msg + "\n");
 if (typeof console !== "undefined" && console && console.error) {
-->   console.error(msg);
 }

};

Does anyone have a clue what is going on here and can help clarify things for me please?

Asked by GµårÐïåñ 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

Bing hijacking Google in Firefox 56.0.2 (64-bit).

This very weird problem started a few days ago, and only in Firefox. I'll open Google enter my search and the results briefly appear in Google, only to be hijacked by Bin… (read more)

This very weird problem started a few days ago, and only in Firefox. I'll open Google enter my search and the results briefly appear in Google, only to be hijacked by Bing showing the same search and it's results.

Asked by dfc99 1 year ago

Answered by Shadow110 1 year ago

  • Archived

'Save Image As' Is Now Only Saves to Last Folder

I used to save images to certain folders. For example, all Artist of a particular site would save to their own folders. For some random reason this changed and now I ha… (read more)

I used to save images to certain folders. For example, all Artist of a particular site would save to their own folders. For some random reason this changed and now I have to hunt around for the folders every time I save an image. This is so frustrating. I tried changing the about:config string but it doesn't work. When Firefox was first launched it was innovated, flexible, and highly customizable but recently its just buggy with issues that never get resolved. I have two questions which I am sure will never get addressed correctly... 1. Is there a fix for this issue? [A real fix, not just an inconvenient patch or instructions that won't work.] 2. Is Firefox going to get better or has it just one among many browsers that are mediocre?

Asked by Souperman 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

what happens to my current bookmarks & folders I already have on my home computer if I sync to my work firefox account as I don't want to lose what I have alrea

Hello , What happens to my current bookmarks & folders I already have saved on my home computer if I sync my Firefox work account to my home Firefox browser as I don… (read more)

Hello , What happens to my current bookmarks & folders I already have saved on my home computer if I sync my Firefox work account to my home Firefox browser as I don't want to lose any of my home computer bookmarks and folders?

Wondering if it will override everything removing what I have already bookmarked or if it will just add my work bookmarks to my home account where I will see both?

Also will everything I have bookmarked on my home account be added after the sync to my work account? Which bookmarks will supersede? Will my home bookmarks get added to my work account?

This is really important as there are some home bookmarks I don't want to lose and that I also don't want synced to my work account? Thanks in advance and I don't see any details anywhere on this but it is really important for someone to know before syncing a work and home account.

Please do not bother telling me about updating my account as the new Firefox does not work for my work flow at all and this should not be related to sync question at all as syncing has been there since that version was created. I hate the square tabs as I have to move my window around often and not having the big tabs pinned in 5 rows of 5 where they are 2" by 2" squares are absolutely necessary as I hate the new tab pinning option where the pins are super small and you get all the other stuff below that now that is not needed and lose rows of pins. I could go on but until they have options I will be staying on my current version which would not affect the sync outcomes.

Asked by LisaMichelleS 1 year ago

Last reply by user633449 1 year ago

  • Archived

Please expain why Firefox will not support tabs on bottom?

After an unwanted update to Firefox 61 or 62 it took me 5 days to get rid of it. I lost bookmarks, tabs on bottom. I tried Firefox 57 and could not get gold favicons for… (read more)

After an unwanted update to Firefox 61 or 62 it took me 5 days to get rid of it. I lost bookmarks, tabs on bottom. I tried Firefox 57 and could not get gold favicons for bookmarks and no add-on for tabs on bottom. I now have Firefox 56 with tabs on bottom plus gold favicons for bookmark folders. The add-on "Classic Theme Restorer"works but has a yellow background word "Legend" that sounds onerous. I do not ever wish to experience the several days I spent trying to get the latest update configured and if Firefox 56 gets unsupported t I simply go elsewhere. |||Firefox 56 is covered riskwise with Kaspersky " Safe Browser" option .

Asked by Tribal77 1 year ago

Last reply by Tribal77 1 year ago

  • Archived

Can't import bookmarks from Firefox 63.0 to Firefox 56.0.2

I was running Firefox ver. 56.0.2. Somehow it updated to Firefox 63.0. I reinstalled ver. 56.0.2. All my bookmarks have disappeared. I have tried to restore yesterdays… (read more)

I was running Firefox ver. 56.0.2. Somehow it updated to Firefox 63.0. I reinstalled ver. 56.0.2. All my bookmarks have disappeared. I have tried to restore yesterdays bookmarks and I get a message saying "unable to process the backup file".

How can I get my bookmarks back?

Thanks, Docfxit

PS: I also can't save a bookmark

Asked by Docfxit 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Formatted and now can't sync

Hello, I have been always using Mozbackup to backup and restore during formats, but couldn't make it work this time so I thought to let Sync handle it. Actually this tim… (read more)

Hello,

I have been always using Mozbackup to backup and restore during formats, but couldn't make it work this time so I thought to let Sync handle it.

Actually this time I moved from Windows 7 to Windows 10 on a different pc, and right before the move, while I was collecting important files etc., I decided to also change my Sync account pw, to bring it in a format I would be sure I would remember afterwards. This was last Saturday, and now I just had time to install Windows and set up the new pc, and Sync won't let me log in no matter what I try!

I am going crazy, all my bookmarks and logons were in that sync, I really want it back! I have been trying every possibility, even possible mistypings, or letters that I might forgot to press Shift, etc., but nothing, it seems impossible to log in. Now I am locked out for the next 15 minutes.

And if I change the password, Firefox tells me that some data from my sync will be lost. Well, if the bookmarks don't, that will be enough I guess....

Thanks for the support.

Asked by chrisr1984 1 year ago

Last reply by chrisr1984 1 year ago

  • Archived

Last time I updated, Yahoo became my search page, and nothing worked! I'm afraid to update again!

Is it really necessary to update all the time? As I said, the last time I updated, everything was erased and I had a new search engine! (Yahoo) I don't want a new … (read more)

Is it really necessary to update all the time? As I said, the last time I updated, everything was erased and I had a new search engine! (Yahoo) I don't want a new search engine! I don't want everything I've saved to disappear! I don't want to lose everything and find that nothing works! Do I really need to update, and if so, is there a way to do it without all the nightmares?

Asked by McKat 1 year ago

Last reply by James 1 year ago