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  • Archived

My Firefox works crappy. Help screens do not come on, and more.

Firefox directions are composed by computer nerds who can not give directions in plain english. Firefox needs a Glossary to provide definitions of words used in the direc… (read more)

Firefox directions are composed by computer nerds who can not give directions in plain english. Firefox needs a Glossary to provide definitions of words used in the directions. Firefox need a legend to explain in more detail what the various icons do. Today, I clicked on at least two selections in the HELP bar and neither would connect to anything.

It would be helpful, if Firefox had a trouble shooting guide which would help a customer diagnose trouble because of a faulty internet connection, a fault in the computer, or a fault in Firefox. In other words, I want to verify my internet connection is ok, my computer is ok and my Firefox is correctly installed to the most recent version.

When I go to do something with Firefox, many times the directions on the screens are not clear as to what is wanted and a successive screen is not compatible with the preceding screen.

It would be helpful if Firefox had a Customer Service telephone number where customers could telephone in an talk to a knowledgeable technician. I would gladly pay and hourly charge for this service.

Asked by chipwoodenhead 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

recently the NYT website began freezing--what to do?

I am a subscriber, and visit the NYT website 3-4 times a day. It has recently begun freezing up after I've been on the site, just now after reading an article, looking at… (read more)

I am a subscriber, and visit the NYT website 3-4 times a day. It has recently begun freezing up after I've been on the site, just now after reading an article, looking at the comments, and then going back to the home page--that's when the freeze happened. I suspect an ad script as it is the ads that keep changing. How can I diagnose this?

Asked by kelly1149 4 years ago

Last reply by cor-el 4 years ago

  • Archived

does pwdhash work for ff 46.0.1 ?

I have the pwdhash addon but when I enter the 2 at-signs as my password prefix I get an invalid password reject, if I enter F2 before typing my password it works but how … (read more)

I have the pwdhash addon but when I enter the 2 at-signs as my password prefix I get an invalid password reject, if I enter F2 before typing my password it works but how do I know it actually hashed my password ?

Asked by mulfordman 4 years ago

Last reply by guigs 4 years ago

  • Archived

Why does Firefox say Net Connection not available in this video http://freeappsgiveaway.com/index.php/sample-apps all other browser has no issues

This issue I never encountered before.. In this page http://freeappsgiveaway.com/index.php/sample-apps the videos will not play in Firefox. However it does in all oth… (read more)

This issue I never encountered before.. In this page http://freeappsgiveaway.com/index.php/sample-apps the videos will not play in Firefox. However it does in all other browsers including Safari, Internet Explorer, Google Chrome and Opera.. I have looked at all browser settings but to no avail,,

Thanks

KJELL JANSSON

Asked by kjell1653 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Bei Seitenaufruf meines Routers "Fritz.Box" per LAN kommt nur die Fehlermeldung:"Die Verbindung zum Server wurde zurückgesetzt, während die Seite geladen wurde"

Internetzugang steht aber.Bei anderen Seiten gibts kein Problem. Mit dem Laptop klappt es auch per WLAN. Der USB-Fernanschluß findet außerdem die Fritz!Box nicht mehr. Gr… (read more)

Internetzugang steht aber.Bei anderen Seiten gibts kein Problem. Mit dem Laptop klappt es auch per WLAN. Der USB-Fernanschluß findet außerdem die Fritz!Box nicht mehr. Großes Rätsel... Hilfe?????????!!!!!!!!!!!!!!!!!!!!

Asked by carrera998 4 years ago

Last reply by philipp 4 years ago

  • Archived

Opens new windows when i search.

Whenever i use google to search it opens 3-5 new windows, usually Yahoo, Bing, Socialdownloadr (whatever that is) and occasionally adverts vaguely related to my search te… (read more)

Whenever i use google to search it opens 3-5 new windows, usually Yahoo, Bing, Socialdownloadr (whatever that is) and occasionally adverts vaguely related to my search terms but always the first 3. I've tried uninstalling firefox and reinstalling i've scanned my pc with AVG to no avail. please halp

Asked by gazza995 4 years ago

Last reply by Scribe 4 years ago

  • Archived

you stopped me from d ownloading my games in BigFish how can i change that

This sight was working fine until just before i hit run a box popped up and ask if i wanted to make changes. I said yes, now it just save the file NOT DOWNLOAD I bought t… (read more)

This sight was working fine until just before i hit run a box popped up and ask if i wanted to make changes. I said yes, now it just save the file NOT DOWNLOAD I bought the game of course I want it down loaded.I tried to search for the problem.It said there was a program file (x86) installed or firewall. I'm not that good at trouble shooting please help.

Asked by cw33703 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox hangs when going to Reuters, while trying to load api.b2c.com.

My home page, Reuters.com, is loading something called api.b2c.com. It almost always causes Firefox to hang, and be unresponsive, the first time it loads. I don't know … (read more)

My home page, Reuters.com, is loading something called api.b2c.com. It almost always causes Firefox to hang, and be unresponsive, the first time it loads. I don't know if the loading of api.b2c.com is new, or if the problem just became evident when I recently upgraded to Firefox 46.0.

Asked by Poalima 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox deleted theprogram/icon that advised which type of internet programs are observing my computer, and I want it back. How can I get it back??

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs we… (read more)

When Firefox deleted the bookmarks icons on the top line, I got the instructions to reset it, which I did. It reset but deleted the icon that advised me what programs were trying/accessing where I was going - the last icon on the right. I can't find and want it reinstalled, please. Thank you.

Asked by Bunnieart 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

my FF has been crashing at start up, it has been going on for a week or so. I can use explorer. I can not even open it in safe mode, not that my knowledge of computers he… (read more)

my FF has been crashing at start up, it has been going on for a week or so. I can use explorer. I can not even open it in safe mode, not that my knowledge of computers helps with that.

here is the four the crashes info that I have, lastest, second last, first of the crashes, and the one before the problems started

bp-fb254a93-3fe3-4744-9c10-8fb402160515

bp-07080626-981a-4f36-8207-3d5a22160515

bp-7bfe7807-8f18-4e88-bec1-9d7252160510

bp-190e820f-aa84-44e8-b2fd-8f6922160313

Asked by CDNElmo 4 years ago

Last reply by FredMcD 4 years ago