Showing questions tagged: Show all questions
  • Archived

After finding spam entries for a valid address, the "Not Spam" button does not correct the problem.

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulat… (read more)

The "Not Spam" button seems to attempt a removal of a specific address from the spam listing and, perhaps, momentarily move it to the inbox; However, something repopulates the spam filter with the address that was just declared as "Not Spam" !

Asked by lhwoodside 5 years ago

Last reply by philipp 5 years ago

  • Archived

Sync won't sync on one of my device (win7, ff 41.01)

On the laptop (win7) I use at work sync won't sync. Firefox shows an error at the bottom of the window saying 'Sync has encountert an error during synchronising: Unknown … (read more)

On the laptop (win7) I use at work sync won't sync. Firefox shows an error at the bottom of the window saying 'Sync has encountert an error during synchronising: Unknown error. Sync will try this action automaticaly again.' (sorry for bad translation from Dutch).

On other devices sync (macbook, desktop win10 & android) works fine. I use sync alot for work and this is unfortunatly bothering me alot. Can anyone help me? I added the sync-error log overview.

Asked by AadF 5 years ago

Last reply by Chandan_Baba 5 years ago

  • Archived

Fix to FIrefox 41.0.1 caused Office 2007 products not to start with 0x80000003 error

Once the Firefox update 41.0.1 was installed my Outlook, WinWord and Powerpoint 2007 will not start and give me an error message of 0x80000003. This happened immediately… (read more)

Once the Firefox update 41.0.1 was installed my Outlook, WinWord and Powerpoint 2007 will not start and give me an error message of 0x80000003. This happened immediately after the install of the firefox update. When I start the computer in safe mode I am able to start Outlook, Winword and Powerpoint. I am running Windows 7 with latest updates. How do I fix this?

I also tried to reinstall office 2007 after no success using the repair function and running Microsoft office configuration analyzer and Microsoft Officer Diagnostic Tools.

Asked by Corwyhn 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Can I globally set page options instead of having to repeat the same settings page after page after page?

I pretty much set the same page options (Tools - Page Info - Permissions) for most of the websites I routinely visit. How can I set them once and have them apply automat… (read more)

I pretty much set the same page options (Tools - Page Info - Permissions) for most of the websites I routinely visit. How can I set them once and have them apply automatically to all of these pages?

Asked by sznraln 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Why do the tiles I add to New Tab disappear?

I keep adding tiles to the New Tab page, when I hold my cursor over the pin icon it says 'Unpin' instead of Pin. So it looks like they are pinned although I can move them… (read more)

I keep adding tiles to the New Tab page, when I hold my cursor over the pin icon it says 'Unpin' instead of Pin. So it looks like they are pinned although I can move them around to other positions. When I go to another page and come back, the tiles I placed there are gone. I have unchecked the Include Suggested Sites but that is checked again some how. This whole New Tab business is a good idea, it works fine with other browsers, but with Firefox it's a real mess. Why doesn't this work the way it is described? Are there settings I don't know about or have clicked wrong?

Asked by thomasLG 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I can't delete high stairs; I've deleted it on my pc, deleted it in apps in mozilla but it still works!

High Stairs is some type of advertising that doesn't allow to work on my PC. I have already deleted it from my computed and from mozilla adds, I even deleted Mozilla and … (read more)

High Stairs is some type of advertising that doesn't allow to work on my PC. I have already deleted it from my computed and from mozilla adds, I even deleted Mozilla and downloaded it once again but for some reason high stairs still works! Please, help me to delete this junk.

Asked by OlenaMK 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox crashes

Firefox crashing on application start, display error message with option to restart or quit. will start in safe mode. crashes with all user logins on this machine, Chrome… (read more)

Firefox crashing on application start, display error message with option to restart or quit. will start in safe mode. crashes with all user logins on this machine, Chrome and IE are still working. Tried loading latest version, but no joy...

Asked by jeffster 5 years ago

Last reply by philipp 5 years ago

  • Archived

I am running v41.0.1, which according to mozilla.org is the current version, yet I still get notifications saying I am running an outdated one. What do I do?

I use a Mid-2007 iMac with a 2.4GHz Intel Core 2 Duo processor and 4GB of SDRAM, running Mac OS X Lion (10.7). I refuse to update to a newer version of OS X because I hat… (read more)

I use a Mid-2007 iMac with a 2.4GHz Intel Core 2 Duo processor and 4GB of SDRAM, running Mac OS X Lion (10.7). I refuse to update to a newer version of OS X because I hate the new interface. Could that be my problem?

Asked by Hammerschlag 5 years ago

Last reply by cor-el 5 years ago

  • Archived

on your gmail page, how do you increase size of buttons on select, refresh, more

Just had issue with silverlght not updating , that problem did get solved with microsoft, but now just the little boxes with select, refresh. more, & on the right sid… (read more)

Just had issue with silverlght not updating , that problem did get solved with microsoft, but now just the little boxes with select, refresh. more, & on the right side the logo for u tube & google are so small, all else is ok?? Just want those sized up a bit if possible Thanks Paul

Asked by pauljwinchester 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox load add-ons each time I run it

Firefox load add-ons each time I run it. Even if last time I run it just 1min ago. In opened window showed tabs with info about updated Firebug, ColorZilla&Video Down… (read more)

Firefox load add-ons each time I run it. Even if last time I run it just 1min ago. In opened window showed tabs with info about updated Firebug, ColorZilla&Video DownloadHelper.

Asked by Katerino4ka 5 years ago

Last reply by cor-el 5 years ago

  • Archived

firefox working too slow

recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse f… (read more)

recently i've reinstall firefox browser. and after that firefox are working too slow. but my other browser like microsoft edge is working perfectly. so how can i browse faster through firefox?

I've also add the technical details in here:

Application Basics


Name: Firefox Version: 41.0.1 Build ID: 20150929144111 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.11 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adobe Acrobat DC - Create PDF Version: 15 Enabled: true ID: web2pdfextension@web2pdf.adobedotcom

Name: Babylon Translation Activation Version: 1.1 Enabled: true ID: ocr@babylon.com

Name: Cookies Manager+ Version: 1.5.2.1-signed Enabled: true ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d}

Name: IDM integration Version: 6.23.19 Enabled: true ID: mozilla_cc2@internetdownloadmanager.com

Graphics


Adapter Description: ATI Radeon HD 4300/4500 Series Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 512 Asynchronous Pan/Zoom: none Device ID: 0x954f Direct2D Enabled: true DirectWrite Enabled: true (10.0.10240.16430) Driver Date: 1-13-2015 Driver Version: 8.970.100.9001 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 00000000 Supports Hardware H264 Decoding: false Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind: true browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.memory.capacity: 65536 browser.display.show_image_placeholders: true browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150929144111 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150929144111 browser.startup.homepage_override.mstone: 41.0.1 browser.tabs.warnOnClose: false browser.urlbar.autocomplete.enabled: true browser.urlbar.autofill: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 41.0.1 general.useragent.extra.btrs: BTRS87733 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.1 gfx.driver-init.deviceID: 0x954f gfx.driver-init.driverVersion: 8.970.100.9001 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.lastUpdate: 1443608454 media.gmp-eme-adobe.version: 13 media.gmp-gmpopenh264.lastUpdate: 1443608456 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150929144111 media.gmp-manager.lastCheck: 1443608447 media.hardware-video-decoding.failed: true network.cookie.prefsMigrated: true network.http.max-connections: 48 network.http.max-connections-per-server: 16 network.http.max-persistent-connections-per-proxy: 16 network.http.max-persistent-connections-per-server: 8 network.http.pipelining: true network.http.pipelining.maxrequests: 8 network.http.proxy.pipelining: true network.http.request.max-start-delay: 0 network.predictor.cleaned-up: true places.database.lastMaintenance: 1443550153 places.history.expiration.transient_current_max_pages: 80492 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1443550153

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


Asked by rabsrabi26 5 years ago

Last reply by Phoxuponyou 5 years ago

  • Archived

How do I display a French keyboard when I type email?

I've already added a French keyboard via the Control Panel and rebooted my computer, but I don't see how to access the French keyboard. I've tried hitting the Shift and t… (read more)

I've already added a French keyboard via the Control Panel and rebooted my computer, but I don't see how to access the French keyboard. I've tried hitting the Shift and then the letter "e" to get accents, but none appear. Please let me know whether I can find the French keyboard in one of the menu tabs.

Asked by LeilaWilliams 5 years ago

Last reply by cor-el 5 years ago