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The update for the video player is for Windows, I have a Mac, is another update planned?

I have received two notifications that the video player for Firefox needs to be updated. When I attempt to install the update, I get the message that it can't be done be… (read more)

I have received two notifications that the video player for Firefox needs to be updated. When I attempt to install the update, I get the message that it can't be done because Windows applications can't be run on a Mac. Is an update planned for Macs? Also, if an update is only for Windows, is there some way I can indicate that I don't need it, so I won't continue to receive messages?

Asked by belsac 5 years ago

Answered by jscher2000 5 years ago

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Shockwave keeps crashing.I completely deleted and reinstalled it and also refreshed Mozilla.That didn't help Open to suggestions at ths point

Shockwave crashes and I have to reload the page I deleted shockwave and completely reinstalled the latest version Then I refreshed mozilla Neither has helped It is becomi… (read more)

Shockwave crashes and I have to reload the page I deleted shockwave and completely reinstalled the latest version Then I refreshed mozilla Neither has helped It is becoming more and more frequent I'm open to all suggestions but I'm not that sharp with computers

Asked by Catfish51 5 years ago

Last reply by cor-el 5 years ago

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Google calendar always opens on event from 3 months ago; can't delete

Event was originally imported from a third party (Eventbrite, or similar) to .edu college email. Every time I launch the Google calendar page, it opens on the event itsel… (read more)

Event was originally imported from a third party (Eventbrite, or similar) to .edu college email. Every time I launch the Google calendar page, it opens on the event itself from June. I've tried discarding, deleting, removing all guests, going to Agenda view and deleting, doing the hokey pokey and turning all around--nothing has worked. The event keeps resurrecting with each new launch.

This only happens with Firefox (40.0.3) on my Mac Airbook OSX 10.9.5; when I use Chrome or other browsers, the Google calendar functions normally. All is normal when using PCs and other computers.

Unfortunately, this also affects my personal calendar, as I must share my .edu calendar events to my own personal calendar to synchronize schedules.

Please provide steps to clear this event from both calendars. Thank you.

Asked by TechTones 5 years ago

Last reply by FredMcD 5 years ago

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Firefox crashes

My firefox keeps crashing, i've attached the error report. Here are a list of the crashes bp-d010fa72-c49f-4506-8611-6b2442150831 bp-141a05d4-86c3-4351-973a-a26812150828 … (read more)

My firefox keeps crashing, i've attached the error report. Here are a list of the crashes

bp-d010fa72-c49f-4506-8611-6b2442150831

bp-141a05d4-86c3-4351-973a-a26812150828

bp-143572b5-e0e4-408b-a746-6d7202150831

bp-d4ffb187-78b1-4908-b276-1e8372150831

bp-f7ee68a7-4625-454b-b986-4b3dc2150825

bp-6adab0e8-52c7-443f-959b-896b02150821

Asked by gwen210 5 years ago

Last reply by FredMcD 5 years ago

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[When I type "Skype" into the address bar, which is set to Yahoo search, I get immediately directed to URL skype.internetvisitation.org . Malware?

[UPDATE1: It also does it when I set the search bar to google default] [UPDATE 2: I've tracked the problem to Firefox's location bar reading this URL as an Open Tab when … (read more)

[UPDATE1: It also does it when I set the search bar to google default] [UPDATE 2: I've tracked the problem to Firefox's location bar reading this URL as an Open Tab when nothing is open. I refreshed Firefox via the troubleshooting option, and that initiated the option to suggest open tab URLs when typing something into the address/location bar. That's how I figured out that it reads the URL from an open tab that either does not exist or is hidden. But I still have no solution]

I closed the tab before it could load the page.

Other search terms doesn't give the same problem.

Just prior to this I updated to Firefox 40.0.3, Skype to 7.8.0.102, and Java update from the Oracle page. Running Windows update.

using Windows 7 PC

Is this a malware problem? Could anyone please check if it happens to them?

I am normally very strict on where I browse. I vet each cookie before it is set. My antivitus preventative settings are fairly strict too.

Asked by rabidraccoon 5 years ago

Last reply by rabidraccoon 5 years ago

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How do I permanently delete Yahoo from my computer. it has taken over and I do not like it.

I love Firefox but will be forced to delete it and use Intenet Explorer (which I dislike) unless I can get of Yahoo. It has taken over my computer. Several times I hav… (read more)

I love Firefox but will be forced to delete it and use Intenet Explorer (which I dislike) unless I can get of Yahoo. It has taken over my computer. Several times I have set my normally wanted home page, but Yahoo still continues to take over. I am at my wits' end. There is no use going through the mozilla search for the answer because it just tells me how many people have the same problem, and there is no way of finding the answer.

Asked by witchmum 5 years ago

Last reply by the-edmeister 5 years ago

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Google maps blacks out about 5 seconds after opening, but not in safe mode. I have disabled all plug--ns, reinstalled Firefox but no change. Works fine Win 10

As above. Just recently (obviously) just upgraded to Windows 10, certainly did not have did not have the problem with Windows 7. firefox does not actually crash, the map … (read more)

As above. Just recently (obviously) just upgraded to Windows 10, certainly did not have did not have the problem with Windows 7. firefox does not actually crash, the map just goes plain black with just the search bar, the earth icon bottom left and the street view and zoom controls showing bottom right

Asked by Groob 5 years ago

Last reply by Groob 5 years ago

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Why does Firefox crash every time I try to open a second tab in WIndows 10 and how do I fix this?

Bought new HP laptop running Windows 8.1 - able to use FIrefox just fine as my default browser. Upgraded to WIndows 10 - I have installed/uninstalled/reinstalled Firefox… (read more)

Bought new HP laptop running Windows 8.1 - able to use FIrefox just fine as my default browser. Upgraded to WIndows 10 - I have installed/uninstalled/reinstalled Firefox several times, but it continues to crash every time I try to open a second tab.

Asked by CharliePC 5 years ago

Last reply by philipp 5 years ago

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https://support.mozilla.org/ comes up as a blank page on FF 40.0.3, as do other locked sites.

The mail support.mozilla.org page comes up blank in Firefox. If I use Chrome, it will display!!! In fact, in order to register with Mozilla support to ask this question, … (read more)

The mail support.mozilla.org page comes up blank in Firefox. If I use Chrome, it will display!!! In fact, in order to register with Mozilla support to ask this question, I had to use the Chrome browser! Unfortunately, the same is true for many sites with the green lock on the address. They will not display in Firefox but will in Chrome. As FF is my default browser, this is extremely annoying and has only started with the latest versions of the browser. Is there a fix for this problem? Thank you.

Asked by tianneis 5 years ago

Last reply by Tonnes 5 years ago

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Firefox crashes

After updating to Firefox 40 from 39, the browser goes into a continuous loop of crashing. Unable to open it even in safe mode. This is the case for all of the systems … (read more)

After updating to Firefox 40 from 39, the browser goes into a continuous loop of crashing. Unable to open it even in safe mode. This is the case for all of the systems in our environment. The latest update 40.0.3 does not fix the problem.

Crash ID: bp-b7dd3f10-43f3-4de4-b563-e08b12150831

Thank you,

Joseph

Asked by joseph.cuthbert 5 years ago

Answered by Tonnes 5 years ago

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Why does scroll bar for up and down scrolling disappear?

Can't control up and down scrolling on pages or open window because the scroll bar or bars (located at right side on prior computers) disappears in using my new iMac Yose… (read more)

Can't control up and down scrolling on pages or open window because the scroll bar or bars (located at right side on prior computers) disappears in using my new iMac Yosemite OS X 10.10.5 computer.

Asked by chitwin72 5 years ago

Last reply by jscher2000 5 years ago

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  • Archived

Firefox is blocking opt-in form from showing, how do I fix it?

I have a website up for a product of mine. When you click on "Download Now" it pops up an email opt-in form from my GetResponse auto responder. It works fine in Chrome an… (read more)

I have a website up for a product of mine. When you click on "Download Now" it pops up an email opt-in form from my GetResponse auto responder. It works fine in Chrome and IE but in Firefox it pops up a blank white square. Why won't Firefox display this? You can test it here: http://clickmoves.com/exitsp/ and click on the button to download.

Asked by jmk909er 5 years ago

Answered by jmk909er 5 years ago

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Right-click drop down menu won't disappear when left-click

When I right click on the space there is a drop-down menu appearing which is normal. But it is keep hanging there and won't disappear when I left click. This happened a… (read more)

When I right click on the space there is a drop-down menu appearing which is normal. But it is keep hanging there and won't disappear when I left click. This happened at the address bar as well and it is kinda annoying.

I've never experience this before. Please help, thank you.

Asked by VoratussIntasee 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

New tab does not allow typing in URL

When I select a new tab I can no longer enter an URL. I type it in and hit enter and Firefox erases it instead of going to the site. I can only pick from the drop down … (read more)

When I select a new tab I can no longer enter an URL. I type it in and hit enter and Firefox erases it instead of going to the site. I can only pick from the drop down list or from an icon on the toolbar.

Also when I selected Google from my toolbar and started to type, a drop down list appeared blocking my view of what I was typing.

I am using Version 40.0.3 and Windows 10.

Asked by DaleRae 5 years ago

Answered by cor-el 5 years ago