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Do you have training for us over 50 users? We need help:-)

My age-group is not as tech savvy as the younger generations. We want to know how to make Mozzilla everything it can be but don't really know how. Is there training of… (read more)

My age-group is not as tech savvy as the younger generations. We want to know how to make Mozzilla everything it can be but don't really know how.

Is there training offered to get us up and going? It looks great but can't quiet get my head around how it can be customized for my life.

Thanks to all:-)

Asked by Tenita 5 years ago

Answered by FredMcD 5 years ago

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After installing an add-on to block trackers and another to manage cookies I became unable to log-in to Twitter and other sites

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I st… (read more)

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

Asked by Skian 5 years ago

Answered by jscher2000 5 years ago

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Firefox crashing on startup - 40.0.2 on Lenovo T450s

Crash ID: bp-eee4103b-b29d-45bc-958c-a6aa12150819 Upgraded from Firefox 39.0.3 to 40.0.2, and it crashes on startup (even in safe mode). Rolling back to 39.0.3 works fine… (read more)

Crash ID: bp-eee4103b-b29d-45bc-958c-a6aa12150819

Upgraded from Firefox 39.0.3 to 40.0.2, and it crashes on startup (even in safe mode). Rolling back to 39.0.3 works fine.

The latest Intel 5500 video card drivers provided by Lenovo have been installed (10.18.14.4206)

Asked by ngarratt 5 years ago

Answered by FredMcD 5 years ago

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In full screen, I have a few (~4) useless pixels at the top of the screen.

During the latest installation of windows updates, I closed Firefox and reopened it. It then had this annoying line of pixels at the top the screen. They do not respond t… (read more)

During the latest installation of windows updates, I closed Firefox and reopened it. It then had this annoying line of pixels at the top the screen. They do not respond to clicking or right-clicking, and interfere with my muscle memory (I am used to raising the cursor as high as it will go to change tabs).

How can I get rid of them?

Asked by HNordbrock 5 years ago

Answered by HNordbrock 5 years ago

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Firefox crashes

Firefox crashes on opening when activated by a link in ArchiCad such as the help menu which goes to a website. It works perfectly otherwise. I have the lastest version an… (read more)

Firefox crashes on opening when activated by a link in ArchiCad such as the help menu which goes to a website. It works perfectly otherwise. I have the lastest version and tried resetting but no change. Here is the report: https://crash-stats.mozilla.com/report/index/4415af0e-74fd-4c5b-8adc-d70b22150817

Asked by ianesplin 5 years ago

Answered by philipp 5 years ago

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i had to reinstall windows and now i need to get my book marks back.

i just reinstalled windows and i lost the bookmarks. i did get windows-old folder and i read that they may be in there. i was not able to get to the app-data and by the t… (read more)

i just reinstalled windows and i lost the bookmarks. i did get windows-old folder and i read that they may be in there. i was not able to get to the app-data and by the time i did i lost the link to the path this data may be in.

Asked by corvairbob 5 years ago

Answered by cor-el 5 years ago

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How can I get Firefox to open with SFR.Fr messenger?

When I click on the Firefox icon for the first time, I want the first page to open with SFR.Fr Mail / Messenger. (or "SFR.FR messagerie" in French) But I don't know how.… (read more)

When I click on the Firefox icon for the first time, I want the first page to open with SFR.Fr Mail / Messenger. (or "SFR.FR messagerie" in French) But I don't know how. Can someone out there assist, please?

Asked by longridge 5 years ago

Answered by litw 5 years ago

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Foxfire does not recognize my email address which is in thunderbird. Should it and how do I switch it to foxfire if not?

I downloaded Foxfire thinking that Thunderbird and Foxfire is the same. Am I wrong? Foxfire will not recognize my email address or password. How do I correct this? … (read more)

I downloaded Foxfire thinking that Thunderbird and Foxfire is the same. Am I wrong? Foxfire will not recognize my email address or password. How do I correct this?

Asked by nancyriecke 5 years ago

Answered by Banban 5 years ago

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Vertical colored bars on left side of window?

Arch Linux, 64-bit Radeon HD 7750 w/ Mesa 10.6.4 Gnome 3.16.2 Firefox 40.0.2 (problem does not occur on FF 39.0.3) Any Firefox window has a colored vertical region (20-… (read more)

Arch Linux, 64-bit

Radeon HD 7750 w/ Mesa 10.6.4

Gnome 3.16.2

Firefox 40.0.2 (problem does not occur on FF 39.0.3)


Any Firefox window has a colored vertical region (20-or-so pixels wide) beginning just under the system title bar and extending down to the bottom of the FF window. The region begins as a single color(1) but then, as the viewport changes(2) this region is segmented into sub-regions of independently varying colors. Multiple windows maintain their own independent colored region.

If multiple firefox windows are opened, each has its own region. Context menus (e.g. right clicking anywhere in the FF window) also have such a region. Disabling all extensions, plugins, and themes has no effect.

(1) The colors I've observed are always fundamental (cyan, magenta, yellow, green, blue, red, gray). When the color is set or changed (described below) the color seems to be set at random - that is to say I cannot distinguish a pattern as to how

(2) Scrolling the viewport or invoking a browser modal/prompt/file dialog will cause the entire region to change to one other color. Certain (I can't nail down the rhyme or reason) block-level changes to a page will cause a sub-region to appear, horizontally aligned with said block. Page-wide changes "reset" these sub regions. Animations on the page causing color changes (such as the fading in of a modal overlay div or the slow sliding up of the Firefox address bar when entering fullscreen) will cause rapid color change during the period of animation/transition. Blurring the Firefox window or using the PrintScreen button will also reset the entire region back to one color so I'm unable to get a screengrab of varying subregions.


Is this a problem with Firefox? Where should I file a bug report? Mozilla? Gnome? X? Mesa?

Asked by Chris Tonkinson 5 years ago

Answered by Chris Tonkinson 4 years ago

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Can't log into MSN account (Bing) from Firefox (Win10)

I have Windows 10 and the latest version of Firefox. I clear my history and cookies weekly and this time afterward I cannot log into my Microsoft Account on Bing as my ho… (read more)

I have Windows 10 and the latest version of Firefox. I clear my history and cookies weekly and this time afterward I cannot log into my Microsoft Account on Bing as my homepage. It gives me a bad certificate error message. My computer will also not go into sleep mode now. Related or coincidence?

Asked by szak 5 years ago

Answered by jscher2000 5 years ago

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When I open Amazon--and only amazon--I am getting the language of Dutch showing--my account is for English.

I am getting a sign-on page when I go to Amazon that is in Dutch (I think that is the language)--see attached. I am a U.S. customer. My account is set up for English. So … (read more)

I am getting a sign-on page when I go to Amazon that is in Dutch (I think that is the language)--see attached. I am a U.S. customer. My account is set up for English. So far, this only happens with Amazon. What's going on?

Asked by reginac7 5 years ago

Answered by Banban 5 years ago

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My homepage isn't updating. The page is theseatonpost.com.

I set my homepage to my website to www.theseatonpost.com, but when write a new article, the homepage isn't refreshing to show the new article. … (read more)

I set my homepage to my website to www.theseatonpost.com, but when write a new article, the homepage isn't refreshing to show the new article.

Asked by aseaton 5 years ago

Answered by cor-el 5 years ago

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I've tried opening the "Add Security Exception" tab and getting a certificate, but it says it can't get the certificate.

Firefox is denying me access to Facebook, as well as my Amazon account, as it says it can't trust the certificate. I've tried doing what the forum says, going to "Add Se… (read more)

Firefox is denying me access to Facebook, as well as my Amazon account, as it says it can't trust the certificate. I've tried doing what the forum says, going to "Add Security Exception", and pasting the FB address in, but it just says it can't get the certificate. This has only happened recently, since I upgraded to Windows 10. Could that have anything to do with it?

It's supremely frustrating and, having used Firefox for many years, I'm ready to go to Chrome or even....Microsoft's new browser.

Asked by AdamQK 5 years ago

Answered by philipp 5 years ago