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  • Archived

Firefox's RAM usage increases constantly (reaches 2.5 GB usage) when I start watching YouTube videos.

I use a laptop with Windows 7. Firefox version is 39.0. I use internet through my university's proxy. The problem is that once I start watching a video on Firefox, as the… (read more)

I use a laptop with Windows 7. Firefox version is 39.0. I use internet through my university's proxy. The problem is that once I start watching a video on Firefox, as the video progresses, RAM usage constantly keeps increasing till the point where even my antivirus points out that Firefox is using a lot of RAM. I have only 4 GB RAM and Firefox starts at around 300-400 MB ends up using 2.5 GB of this and keeps increasing till the computer hangs. Once I close the video tab, the RAM usage holds steady. I have uninstalled all the add-ons. I tried uninstalling and reinstalling Firefox. It didn't work out. I am hoping someone here might be able to help me out. I can access YouTube only through this university's proxy.

Asked by sjbadri 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

How do I get rid of 'C:\ProgramFiles(x86)\SearchExtensions\Client.exe' ?

To whom it may concern, Every time that I turn my computer on, I get this in a black box on my computer. If any of you out there can help me get rid of it, I would be ver… (read more)

To whom it may concern, Every time that I turn my computer on, I get this in a black box on my computer. If any of you out there can help me get rid of it, I would be very thankful! Malcolm.

Asked by mhuscrof 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

issue - pointer not working with drop down boxes, etc - does work with explorer

After a little while of using my firefox browser the pointer will no longer work. I have to open a separate page using IE which I do not like to do. If I try to click on … (read more)

After a little while of using my firefox browser the pointer will no longer work. I have to open a separate page using IE which I do not like to do. If I try to click on drop down boxes for choices of anything it just simply will not do anything.

Asked by charyl 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

I place 10 sites in a bookmark folder named publishing. I want to find those websites again- how do I search for the folder publisher?

I have a few spare minutes and I'm writing a book. I was to self-publish it or e-publish it or I don't know. I search for websites dealing with publishing books and place… (read more)

I have a few spare minutes and I'm writing a book. I was to self-publish it or e-publish it or I don't know. I search for websites dealing with publishing books and place them in a bookmark folder named publishing. Several days later I want to recall those sites I found to see which ones interest me. I do not know any of the url's, I only know I placed them in a folder called publishing. I have hundreds of bookmark folders and thousands of urls. I want to search for and find the folder publisher so I can look at the websites. Your instructions about the upper search windows bring up history of places (many) I've visited. Your bookmark tools: you can get a history, you can view recently bookmarked, used tags, show unsorted (in no particular order), You canorganize, crete new bookmarks and NEW folders, etc. and all kinds of other organizational stuff. You can view in columns by keyword... and a well hidden window pops up called search BOOKMARKS...not FOLDERS. I typed in publish and all I got back were urls with the name publish in their title. And finally you can sort - again bookmarks, not folders. I don't think I even found a place where you can alphabetize folders which would be some kind of start...going down the list to the "P's" until I found publish. And finally, but equally not helpful you can import and backup. NOWHERE can you search for a folder that I could easily find. I have been a programmer since the mid 70's and a web designer too - if I can't find it I need to hang up my keypad because I've lost it. (Is that a better description than "something is wrong, firefox is broken"? But by the way, thank you for having the professional courage and courtesy to at least make this kind of dialogue available - you are one of the few and that is why I like your company and your browser..now if you could just fix this little problem for me (as well as finally get a substitute for that lousy Adobe Flash...do I hear HTML5?) I'd be a very happy camper and do unsolicited ads for you to all my goofy friends. Thank you if you made it this far - you're a brave soul.

Asked by ramundy 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Cannot send comments to firefox about browser

I wanted to send information about my thoughts to firefox. Where do you send feedback???? Have used Firefox for years. I also use Google Apps and none of the Google Marke… (read more)

I wanted to send information about my thoughts to firefox. Where do you send feedback????

Have used Firefox for years. I also use Google Apps and none of the Google Market Place Apps work with Firefox, only Chrome. Gqueues does not have an extension. The easiest way to gain more supporters is for the Chrome market place apps to also automatically install on Firefox.

Asked by gbnz 5 years ago

Last reply by philipp 5 years ago

  • Archived

How can I return to my previous version of FireFox which I was using? I lost my menu at the top left, history, bookmarks, the whole reason I used it! Not Good!

I can't figure out how to reverse the upgrade. I'm really rather upset with this recent version and just want to return to the last version of FireFox that I was using. I… (read more)

I can't figure out how to reverse the upgrade. I'm really rather upset with this recent version and just want to return to the last version of FireFox that I was using. Is therew a way to revert or am I stuck without my menu, history, bookmarks and such at the upper left of the screen? If so, I will not be using FireFox after what, ten years!!! Dave

Asked by mcgill1114 5 years ago

Last reply by philipp 5 years ago

  • Archived

Is there a way to use different sync settings for the same account on different browser installs like you could in the old version of sync?

In the previous version of Firefox Sync I could use different settings per browser install for the same sync account to determine what was included. For example, my home … (read more)

In the previous version of Firefox Sync I could use different settings per browser install for the same sync account to determine what was included. For example, my home desktop and my personal laptop would sync bookmarks, preferences, and add-ons but my work laptop syncs only bookmarks and preferences, not add-ons. In the new version even the sync configuration appears to sync which means I cannot use different sync settings on each machine. Very annoying and this means I cannot use sync with my work machine (there are add-ons I would not want on my work machine).

Asked by widgetland 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

What has changed in your security program?

Starting yesterday, about half of the websites that I try to go on are blocked. I get a message: Secure Connection Failed An error occurred during a connection to secur… (read more)

Starting yesterday, about half of the websites that I try to go on are blocked. I get a message: Secure Connection Failed

An error occurred during a connection to secure.mawebcenters.com. Peer reports incompatible or unsupported protocol version. (Error code: ssl_error_protocol_version_alert)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is there a fix for this? Is this a new issue. Has something changed that I need to address on my computer. These are websites and programs that we have used for years.

Asked by kneadedenergy 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Where do I change my settings so that each 'resume' I look at DOES NOT automatically get downloaded to my system?

I would like to review resumes from MI Talent Connect and each one that I click on gets automatically downloaded to my notebook. I would prefer to just 'view' the resume… (read more)

I would like to review resumes from MI Talent Connect and each one that I click on gets automatically downloaded to my notebook. I would prefer to just 'view' the resume to begin with.

Asked by Acaryll 5 years ago

Last reply by user293 5 years ago

  • Archived

Why does my browser crash every few minutes

Report ID Date Submitted bp-16674272-7934-4ae7-9731-c41602150714 7/14/2015 11:47 AM bp-6458a088-f888-4f1f-a8c0-6d57f2150714 7/14/2015 11:05 AM bp-4d57bfae-97f1-441f-b6… (read more)

Report ID Date Submitted bp-16674272-7934-4ae7-9731-c41602150714 7/14/2015 11:47 AM bp-6458a088-f888-4f1f-a8c0-6d57f2150714 7/14/2015 11:05 AM bp-4d57bfae-97f1-441f-b66c-b55852150714 7/14/2015 11:04 AM bp-20c3766c-36c4-44fa-be77-f9b5c2150714 7/14/2015 11:03 AM bp-41a2a0a5-56a9-4784-8057-b00222150713 7/13/2015 9:04 AM bp-fcd92915-9067-4465-95e9-a4ef72150713 7/13/2015 9:04 AM

Asked by melaneesanchez 5 years ago

Last reply by philipp 5 years ago

  • Archived

firefox 39 show all downloads - the response to this search does not begin to apply to my FF39.

The help page says click the down arror to open downloads panel, and there is a "show all downloads" button near the bpttom. Ok I got it, but you fucked up what was perf… (read more)

The help page says click the down arror to open downloads panel, and there is a "show all downloads" button near the bpttom. Ok I got it, but you fucked up what was perfect in FF20.

Asked by ral 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Adobe 8 will not download to my Windows 7 machine

when I try to update to latest adobe flash, it never gets farther than a blank adobe download manager screen. Also the exe file is always deleted from my unit after atte… (read more)

when I try to update to latest adobe flash, it never gets farther than a blank adobe download manager screen. Also the exe file is always deleted from my unit after attempting upgrade. Ideas?

Asked by whathaway65 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes

bp-a0683695-9546-4855-b4ff-174d02150717 bp-4b981c7b-9858-4606-9e1a-33a032150717 bp-f20614a1-852b-4e01-8627-f43cf2150717 bp-144f2be3-20d2-44a2-8972-032b72150717 bp-36f8f9c… (read more)

bp-a0683695-9546-4855-b4ff-174d02150717

bp-4b981c7b-9858-4606-9e1a-33a032150717

bp-f20614a1-852b-4e01-8627-f43cf2150717

bp-144f2be3-20d2-44a2-8972-032b72150717

bp-36f8f9c7-4615-484a-b971-5e5d62150717

bp-4965c076-b617-48dc-8939-35f7b2150717

bp-02387906-b479-477c-b546-e309c2150717

bp-23c54868-92c6-49ac-abac-059492150714

bp-52023c04-e718-4cac-a964-105d72150714

bp-a7514a6f-38de-4f08-ad7f-294722150714

bp-14de99cb-34dc-485e-9ab0-fa2192150714

bp-5e4f329b-a523-4207-9f71-1e6292150701

Asked by Lindulf 5 years ago

Last reply by philipp 5 years ago