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  • Archived

Trying to upgrade to 3.6.8, and it says I can't because I "don't have access to some of the items. What in the world does this mean, and what do I do?

I'm on a new Mac Mini running 10.6.4, bought in January and loaded with what I assumed was the latest version of FireFox--what I have is 3.5.2. I know I upgraded at least… (read more)

I'm on a new Mac Mini running 10.6.4, bought in January and loaded with what I assumed was the latest version of FireFox--what I have is 3.5.2. I know I upgraded at least once since January

When I try to download 3.6.8, it says that I "don't have access to some of the items."

I don't think I've downloaded any plug-ins or anything that should trigger this. I have done a bunch of the standard upgrades that Microsoft incessantly sends out to fix problems in the Office suite. Haven't added any new applications. Can't figure out the problem. HELP!

Asked by jakimsey 10 years ago

Last reply by cor-el 10 years ago

  • Archived

Update not loaded. EM says close another Firefox when none other running.

Error message - " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, then restart Firefox to try again". T… (read more)

Error message - " The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, then restart Firefox to try again". This message pops up EVERY time that Firefox is starting. There is NEVER another copy running. How do I stop this happening?

Asked by jimpeet 10 years ago

Last reply by cor-el 10 years ago

  • Archived

I lost all my bookmarks, at my clinic, in the process of updating to 3.6. What to do?

I am not sure exactly what happened. Logged onto my computer and was greeted by a menu prompting me to download Firefox, as an alternative to Internet Explorer. I had a… (read more)

I am not sure exactly what happened. Logged onto my computer and was greeted by a menu prompting me to download Firefox, as an alternative to Internet Explorer. I had always used Firefox before this event ... I am not sure which version ... and had accu,ulated a number of vital bookmarks. I was next informed of a recommendation to upgrade to the latest version (3.6), and naively did so without saving existing bookmarks. The download was successful, but ALL existing bookmarks were lost. Solutions made available at the HELP section do not apply.

Asked by whomdphd 9 years ago

Last reply by TonyE 9 years ago

  • Archived

I have been unable to upgrade for almost a year. The upgrade loads partially, but won't complete.

I'm on Mac OS 10.6.7, computer is about a year and a half old. I think I may have had one successful upgrade very early on, to 3.5.2. Every time I've tried to upgrade sin… (read more)

I'm on Mac OS 10.6.7, computer is about a year and a half old. I think I may have had one successful upgrade very early on, to 3.5.2. Every time I've tried to upgrade since then, it starts but won't complete. It's getting to the point where this has got to be upgraded, and I simply can't get it to move. I've noticed Firefox has been crashing, which it almost never used to do. Help!!

Asked by jakimsey 9 years ago

Last reply by cor-el 9 years ago

  • Archived

I downloaded 3.6.6 so now what? What next? What do I have?

I downloaded 3.6.6. Now what do I do next? I cannot find the areas you mentioned to find out what version I now have. Do I have 3.6.6 yet? I do not like video instr… (read more)

I downloaded 3.6.6. Now what do I do next? I cannot find the areas you mentioned to find out what version I now have. Do I have 3.6.6 yet? I do not like video instructions.

Asked by AnonymousUser 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

how do you retrieve slost main password?http://support.mozilla.com/kb/Ask+a+questi

I need to retrieve my main password used to protect all my passwords, I cant remember This happened Every time Firefox opened == A long time ago, over a year ago … (read more)

I need to retrieve my main password used to protect all my passwords, I cant remember

This happened

Every time Firefox opened

== A long time ago, over a year ago

Asked by AnonymousUser 10 years ago

Last reply by AnonymousUser 10 years ago

  • Archived

How find 1 (hidden) bookmark in many open tabs?

I have many screens open with many tabs. FF Pull down "Window" only lists the 1 tab active on each window. I have to go to that window to read & find all my other t… (read more)

I have many screens open with many tabs. FF Pull down "Window" only lists the 1 tab active on each window. I have to go to that window to read & find all my other tabs on it. Example: I have a tab with an audio open among others on one of many similar windows. Suddenly it starts audio and I want to quickly silence it. But I can't find it until I search each individual window. Surely someone has been thusly plagued and has a solution. You will be thanked.

Asked by AnonymousUser 10 years ago

Last reply by Wikiwide 10 years ago

  • Archived

After having a problem with firefox being slow to start, I followed the advice I found in a thread in the firefox support forums, but after doing this, I can not stay logged into any site and have to keep entering passwords constantly, how do I undo it?

The advice in this link( http://portableapps.com/support/firefox_portable#performance) did not solve the problem of firefox being slow, it simply added the hassle of hav… (read more)

The advice in this link( http://portableapps.com/support/firefox_portable#performance) did not solve the problem of firefox being slow, it simply added the hassle of having to sign into every site, every time I go to any page on any site where I would normally sign in once and be done with it, or stay signed in permanently(like my email). I just want to know how to undo it, because just doing the opposite doesn't do it.

Asked by thenihilest 10 years ago

Last reply by Morbus 10 years ago

  • Archived

When I try to clear my cache and click on "go" (or whatever) the screen disappears. How do I know if the cache actually cleared?

I go to Tools > Clear Recent History > check cache and select "Everything" and click on clear now. The screen just disappears, so I don't know if the cache actually… (read more)

I go to Tools > Clear Recent History > check cache and select "Everything" and click on clear now. The screen just disappears, so I don't know if the cache actually cleared, but I suspect it didn't.

I'm on a Mac Mini running 10.6.4

Asked by jakimsey 10 years ago

Last reply by cor-el 10 years ago

  • Archived

When I try to log in on a certain website, one tab opens after the other.

I made a video of it: http://www.youtube.com/watch?v=k6sOA43McHA Had no problem with the older version of Firefox, neither with Internet Explorer. … (read more)

I made a video of it: http://www.youtube.com/watch?v=k6sOA43McHA

Had no problem with the older version of Firefox, neither with Internet Explorer.

Asked by toetoe 9 years ago

Last reply by toetoe 9 years ago

  • Archived

I have Firefox 3.63 on my computer and is my primary. I accidentally made Exploer my primay but then switched back. Robo Form has dissappeared and Ive tried adding the Firefox extension and uninstall re-install but nothing. I'm Windows 7 on an HP comp

I have Firefox 3.63 on my computer and is my primary. I accidentally made Exploer my primary but then switched back. Robo Form has disappeared and I've tried adding the F… (read more)

I have Firefox 3.63 on my computer and is my primary. I accidentally made Exploer my primary but then switched back. Robo Form has disappeared and I've tried adding the Firefox extension and uninstall re install but nothing. I'm a Windows 7 user on an HP comp

Asked by johniecanuck 8 years ago

Last reply by Swarnava Sengupta 8 years ago

  • Archived

Mozilla supporting political hacking

How comes Mozilla supports political hacking. A website which informs people of Economics and Political issues has published an article about Climatchange. Got hacked and… (read more)

How comes Mozilla supports political hacking. A website which informs people of Economics and Political issues has published an article about Climatchange. Got hacked and banned! Thats not right. Apparently it will take ages to correct that. Mozilla support denial of Climatchange with a Webban?!

URL of affected sites

http://www.jjahnke.net

Asked by AnonymousUser 10 years ago

Last reply by AnonymousUser 10 years ago

  • Archived

on tnsfr to applic folder, I get "The operation can’t be completed because you don’t have permission to access some of the items.

i'm trying to update from 3.2, but when I try to transfer the download to the application folder I get the message, "The operation can’t be completed because you don’t ha… (read more)

i'm trying to update from 3.2, but when I try to transfer the download to the application folder I get the message, "The operation can’t be completed because you don’t have permission to access some of the items."

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

When double clicking my icon to go to Firefox I keep going to this web address: http://www.mozilla-europe.org/en/firefox/customize/

I have checked the properties on my icon which show: "C:\Program Files\Mozilla Firefox\firefox.exe" but when I click the icon I am directed to: http://www.mozilla-europe.… (read more)

I have checked the properties on my icon which show: "C:\Program Files\Mozilla Firefox\firefox.exe" but when I click the icon I am directed to: http://www.mozilla-europe.org/en/firefox/customize/

Asked by martynrtighe 10 years ago

Last reply by TonyE 10 years ago

  • Archived

How do i get firefox to save my username and paswords now that I have windows7?

Ever since I switched windows 7, I've had trouble with firefox remembering my username and passwords. Any help? This happened Every time Firefox opened == i switched to … (read more)

Ever since I switched windows 7, I've had trouble with firefox remembering my username and passwords. Any help?

This happened

Every time Firefox opened

== i switched to windows7

Asked by AnonymousUser 10 years ago

Last reply by TonyE 10 years ago