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  • Archived

Update version 33.1 did not find bookmarks

I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This… (read more)

I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This is the first upgrade in a few years that has lost the bookmarks and saved passwords. Windows 8.1.

Asked by dqr-aust 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

The new tab button is now surrounded by a large gray box after downloading the new version

Rather than seeing just the small rounded light gray button around the "+" sign for a new tab, there is now a larger, dark grey rectangle (larger than the new button itse… (read more)

Rather than seeing just the small rounded light gray button around the "+" sign for a new tab, there is now a larger, dark grey rectangle (larger than the new button itself) over the "+" sign. When I hover, the rounded part of the button appears, but the larger gray box remains.

It's almost like I'd like to write a short {display: none !important}, but I'm new to Firebug, and can't figure out how to get the name of that part of the screen.

I have a screen shot which I'd like to add to this post, but having difficulty adding it in.

Thanks for your help.

Asked by eligator 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

limit cache to how many MB recommended?

Tools/options/advanced/network tab. how many is a good idea? (i have just type in 1000 MB, but before that i only had 350, and my pages were always expiring, which was fr… (read more)

Tools/options/advanced/network tab. how many is a good idea? (i have just type in 1000 MB, but before that i only had 350, and my pages were always expiring, which was frustrating)

Asked by coatli 6 years ago

Last reply by ZariahArt 6 years ago

  • Archived

How to block certain web pages?

This web page opens by itself in a new tab and starts talking. http://malwarewarning.net/ It is an obvious scam. I have tried deleting cookies. Is their any way to get ri… (read more)

This web page opens by itself in a new tab and starts talking. http://malwarewarning.net/ It is an obvious scam. I have tried deleting cookies. Is their any way to get rid of this? It is very annoying.

Asked by deanzareadymix 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Search results load in the current tab rather than the new tab where the search was started from.

Steps to reproduce: Open a new tab Using the search bar (for Google) within the page on the new tab, enter a search query and press enter Quickly switch to a different ta… (read more)

Steps to reproduce: Open a new tab Using the search bar (for Google) within the page on the new tab, enter a search query and press enter Quickly switch to a different tab The search results will load on the different tab rather than the tab where the search was started from

Asked by DarrenM 6 years ago

Last reply by philipp 6 years ago

  • Archived

Firefox will not let me sign in and it does not work, in general; there are many bugs.

1. Firefox will no longer allow me to set a homepage. 2. Firefox will no longer allow me to stay logged into my various accounts. 3. Firefox puts up many, many advertisin… (read more)

1. Firefox will no longer allow me to set a homepage. 2. Firefox will no longer allow me to stay logged into my various accounts. 3. Firefox puts up many, many advertising pages and will not allow me to browse the pages that I want to see. 4. Firefox opens game pages without my having initiated them. I do not play games at all. 5. If I cannot resolve these issues, I will switch to another browser. It is much too frustrating to deal with.

Asked by maderaroja 6 years ago

Last reply by CoryMH 6 years ago

  • Archived

When on Facebook, when I click like comment anything it takes me back to the top of the page. Doesn't happen on Google chrome. I am ready to uninstall!

When I am on Facebook using Firefox, whenever I click on "like" "comment" "more" it takes me back to the top of the page. It only happens on Firefox, works fine with Goog… (read more)

When I am on Facebook using Firefox, whenever I click on "like" "comment" "more" it takes me back to the top of the page. It only happens on Firefox, works fine with Google. This started before the last update. I had changed to Google, but went back to Firefox to see if the issues were resolved and they are not. Please help, would like to stay with Firefox.

Asked by ceeceecruiser 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How do I eliminate snap.do from Firefox

Getting rid of this damned snap.do is driving me up a wall. Sure hope someone can help. I've run Regedit and eliminated one instance of snap.do. I've deleted the snap.do … (read more)

Getting rid of this damned snap.do is driving me up a wall. Sure hope someone can help. I've run Regedit and eliminated one instance of snap.do. I've deleted the snap.do or snapdo cookies from Firefox many times but the cookies keep coming back.

My patience is about to explode. Sure hope there is help out there in the community. Many thanks.

Asked by Loy 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

facebook popup opens with post button offscreen below taskbar

when trying to post a link to facebook, the popup tab appears and hides the post button below the taskbar on Win 8.1. Tried moving box but it resizes bigger. Tried resize… (read more)

when trying to post a link to facebook, the popup tab appears and hides the post button below the taskbar on Win 8.1. Tried moving box but it resizes bigger. Tried resize but again it never allows the bottom of the box to be visible.

Asked by kimbal 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Loaded a a webpage with graphics, right clicking on a graphic and clicking "save as" closes Firefox. I play a lot of POGO games and after running my antivirus software (A… (read more)

Loaded a a webpage with graphics, right clicking on a graphic and clicking "save as" closes Firefox. I play a lot of POGO games and after running my antivirus software (Avast free and System Care One) My JAVA will not load nor will my adobe Flash Player in any POGO game. Firefox is giving me a blank dark gray box with no lettering in it so I can't even send a Crash Report.

Asked by ChiefRaven 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Simple back and forth mouse movement changes screen to open tabs

Current version. Intermittent problem always either this issue or works fine from initiating ff. Several tabs are open. Simple left right movement of mouse suddenly repl… (read more)

Current version. Intermittent problem always either this issue or works fine from initiating ff.

Several tabs are open. Simple left right movement of mouse suddenly replaces current page with previous and then the next previous.

I wonder if it is malware but have performed a full malware scan, no issues.

The mouse is a Logitech Expert wireless mouse.

Thank you

Asked by flemminghj 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Firefox crashes

my last 5 crashes bp-b31e5b10-1eab-4d87-88e5-c59322141207 8/12/2014 02:35 bp-cdb04b55-5ffd-4d07-bdc4-ee42f2141207 8/12/2014 02:16 bp-863b5706-31be-48a6-b368-eea802141207… (read more)

my last 5 crashes bp-b31e5b10-1eab-4d87-88e5-c59322141207 8/12/2014 02:35 bp-cdb04b55-5ffd-4d07-bdc4-ee42f2141207 8/12/2014 02:16 bp-863b5706-31be-48a6-b368-eea802141207 8/12/2014 02:16 bp-5fb62448-5da7-44b4-b080-1e97b2141207 8/12/2014 02:16 bp-6912ec2b-e341-40db-a43e-b864b2141207 8/12/2014 02:15

i tried every update and run in safe mode and reset firefox setting

Asked by dante2008 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

when trying to watch flash video i get this *** Found old cache API FoxyProxy settingsDir: /root/.mozilla/firefox/2etqoiq3.default-1413362740787/foxyproxy.xml 14157023574… (read more)

when trying to watch flash video i get this *** Found old cache API FoxyProxy settingsDir: /root/.mozilla/firefox/2etqoiq3.default-1413362740787/foxyproxy.xml 1415702357495 GMPInstallManager.simpleCheckAndInstall INFO Last check was: 1017 seconds ago, minimum seconds: 86400 1415702357495 GMPInstallManager.simpleCheckAndInstall INFO Will not check for updates.

Asked by SkippaD1az 6 years ago

Last reply by philipp 6 years ago

  • Archived

How do I stop Firefox from downloading something when first opened?

Everytime I open Firefox (33.1), a JPG file from photodeck.com attempts, but fails, to download. I have updated Firefox, I have run both Malwarebytes and AVG full compute… (read more)

Everytime I open Firefox (33.1), a JPG file from photodeck.com attempts, but fails, to download. I have updated Firefox, I have run both Malwarebytes and AVG full computer scans and not detected any viruses or malware. I do not have photodeck.com software on my computer, nor do I have the photodeck extensions for Firefox installed. I am running Windows 7.

Asked by dshidel 6 years ago

Last reply by guigs 6 years ago

  • Archived

Not keeping personilaztion

With the release of 33.1 and a few releases back Firefox is not keeping any of the personalization like download folder, home page, etc. This is getting beyond annoying … (read more)

With the release of 33.1 and a few releases back Firefox is not keeping any of the personalization like download folder, home page, etc. This is getting beyond annoying and frustrating and not being able to find the solution within Mozilla is getting annoying as well. I love Firefox but am to the point of not sure I will continue to use it because of this constant issue with new incremental releases that seem to have this issue.

Asked by jasondmic 6 years ago

Last reply by You 6 years ago

  • Archived

each time i restart my system, i can't find installed addons e.g. x-notifier and i have ro re-install them.

i have been having this issue since i updated to version 33.1. Each time i restart my system and load Firefox browser, i find out that some extension are missing e.g. adb… (read more)

i have been having this issue since i updated to version 33.1. Each time i restart my system and load Firefox browser, i find out that some extension are missing e.g. adblock, x-notifier.

How do I resolve this please?

Asked by tunjicool 6 years ago

Last reply by cor-el 6 years ago