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  • Archived

Why is Firefox suddenly buggy and some add-ons don't work?

Are the changes being made to Firefox due to the NSA controversy? I just note that I have never had this many problem with Firefox before. Addons that previously worked d… (read more)

Are the changes being made to Firefox due to the NSA controversy?

I just note that I have never had this many problem with Firefox before.

Addons that previously worked do not work any more.

Asked by ernestholsen 6 years ago

Last reply by Steve 6 years ago

  • Archived

How do I stop Adobe Flash from opening an instance of Firefox (and thus overwriting ALL of my recently closed tabs) when it installs?

I tend to keep a lot of tabs open, and I rely on Firefox to remember and open my recently closed tabs every time I restart my computer. However, when Adobe Flash updates,… (read more)

I tend to keep a lot of tabs open, and I rely on Firefox to remember and open my recently closed tabs every time I restart my computer. However, when Adobe Flash updates, it launches an instance of Firefox to advertise itself, thus overwriting all of my closed tabs and any chance I have of retrieving these websites. How can I make it stop doing this, or how can I make Firefox disallow its ability to do this?

Asked by glargine 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

After reset my Scrapbook data is gone.

My firefox was running slow and I reset it. My extensions were gone including all my scrapbook data. I re-installed the scrapbook extension but still cannot find my dat… (read more)

My firefox was running slow and I reset it. My extensions were gone including all my scrapbook data. I re-installed the scrapbook extension but still cannot find my data. I've looked in the folder that was created when I reset, but it's not there.

Asked by victord66 6 years ago

Last reply by Steve 6 years ago

  • Archived

Video Download Helper doesn't open downloads in iTunes.

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing … (read more)

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing happens. They will only open with Quick Time.

Asked by cgm707 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

pdf files will not download -- get a blank new tab page

when using Firefox as my bowers, when i click on a site that has a pdf download like a bank statement, it will not download. shows a blank page called new tab. when i us… (read more)

when using Firefox as my bowers, when i click on a site that has a pdf download like a bank statement, it will not download. shows a blank page called new tab.

when i use internet explorer, it works just fine.

Asked by artyv 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Can a website's viewport meta tag be over-ridden in Firefox?

I'm hoping there's an add-on to override viewport meta tags. I checked about:config and didn't see anything relevant. A website I use, tumblr, does no browser version che… (read more)

I'm hoping there's an add-on to override viewport meta tags. I checked about:config and didn't see anything relevant.

A website I use, tumblr, does no browser version checking, and mis-uses the viewport setting to apply a value of "960" to every device. Since my laptop's browser window is 1230 actual pixels, the tumblr webpage is stretched out, which makes images look terrible.

Their viewport tag minus the lesser/greater symbols:

meta name="viewport" content="width=960" id="viewport"

I'd like to override their viewport tag completely, as if it did not exist, or substitute one with content=”width=device-width, initial-scale=1” so I'll have a 1-to-1 pixel ratio.

Not much hope of getting tumblr to stop treating all devices the same; their code to get the language version from browsers for font settings has been broken for years. I have reported the viewport problem to tumblr support, however.

I'm using Firefox 25.0.1 for Windows (Vista).

Asked by mikopet 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

change'choose helper application' default win7; top answer too vague

m$7 chooses windows media default and c/n get it to open pdf files w/o hassle. I want to put Adobe acro XI on list and as default for 'choose helper application'. Top que… (read more)

m$7 chooses windows media default and c/n get it to open pdf files w/o hassle. I want to put Adobe acro XI on list and as default for 'choose helper application'. Top question answer [from your search] sounds quite simple but an hour of struggling and no luck! I assume m$ 7 wants to make it as difficult as possible to use anybody else's application. They have succeded,,,,, even in firefox they come up as unchangeable default and I c/n even add any one else to list......I need step by step dummy directions...not just go to preferences.... but,. how to find preferences......Mahalo!

Adobe help center didn't help either.........they said just open app and it will appear as temp default.

it did not

Asked by abcdefghi7 6 years ago

Last reply by cor-el 6 years ago

  • Archived

AOL main page and email will not open but help and bookmarks will

After the update to 25.1 I can not get AOL main page or email to open but all bookmarks and AOL help operate normaly. This is the message I see. The connection has timed … (read more)

After the update to 25.1 I can not get AOL main page or email to open but all bookmarks and AOL help operate normaly. This is the message I see.

The connection has timed out

The server at www.aol.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Thank you Ed Trotter

Asked by etrot88320 6 years ago

Last reply by Andrew 6 years ago

  • Archived

I can't add driver: 11.9.900.117. Can you help?

Several areas on my computer say "do you want to add a driver in order to view this content"? when I click yes, driver: 11.9.900.117 comes up with the "failed" message. I… (read more)

Several areas on my computer say "do you want to add a driver in order to view this content"? when I click yes, driver: 11.9.900.117 comes up with the "failed" message. I try to load ir manually, with no luck.

Asked by retire43 6 years ago

Last reply by philipp 6 years ago

  • Archived

i can not delete my e-mail it will delete when i am reading then it is still in my mailbox

when i am through reading an e-mail i can delete it then when i am through with all e-mail i look in the mailbox and all of the deleted mail is back in my in box. it is… (read more)

when i am through reading an e-mail i can delete it then when i am through with all e-mail i look

 in
the mailbox and all of the deleted mail is back in my in box. it is very irritating.
also when i try to delete first e-mail it will not delete . i have to go to second e-mail and then everything else i can delete  until i look back in mailbox and all are still there.

Asked by jailcook 6 years ago

Last reply by philipp 6 years ago

  • Archived

will not add java plug in

I have downloaded both 32 bit java and 64 bit java...they will not show as plug ins. can't use some financial programs. told by tech to remove one, restart and it would… (read more)

I have downloaded both 32 bit java and 64 bit java...they will not show as plug ins. can't use some financial programs. told by tech to remove one, restart and it would wok...nothing helps; have spent 6 hours on problem without succeeding. Some one please help! Thanks

Asked by frustrated1st 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

To point Firefox to a different folder for bookmarks.html do I use double \\ in the User.js string?

That's what I conclude from the mozillaZine write up "User.js file." If so, the string is: user_pref("browser.bookmarks.file", "C:\\Users\\Owner\\Dropbox\\Firefox\\bookm… (read more)

That's what I conclude from the mozillaZine write up "User.js file." If so, the string is:

user_pref("browser.bookmarks.file", "C:\\Users\\Owner\\Dropbox\\Firefox\\bookmarks.html");

Is the double \\ path separator correct?

When I look at other files in about:config where the pref value is a folder path all that shows is a single \ not a double \\.

And yes, I have backed up prefs.js and bookmarks.html.

Thanks very much in advance for your time and attention to my question.

Asked by Twoboards 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Profile bug? "unresponsive plugin" Shockwave (/questions/970014)

When opening my browser, I have News.com.au and google.com.au as book marks which open automatically, the error message appears. Also happens on any site that video clips… (read more)

When opening my browser, I have News.com.au and google.com.au as book marks which open automatically, the error message appears. Also happens on any site that video clips are watched on.

Asked by WAGAV 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Getting this message when trying to access our cameras, how to fix? This address is restricted This address uses a network port which is normally...

Just installed Firefox for my boss, and ran into something I've not seen before. When trying to access our private camera system, that uses specific ports, I got this me… (read more)

Just installed Firefox for my boss, and ran into something I've not seen before. When trying to access our private camera system, that uses specific ports, I got this message: "This address is restricted - This address uses a network port which is normally used for purposes other than Web browsing. Firefox has canceled the request for your protection."

Cannot find a setting in Firefox to correct this problem. Please help.

Asked by HMHC 6 years ago

Last reply by gnittala 6 years ago

  • Archived

Plugin-container / Flash Player CPU Usage Problem

Watching Twitch.tv stream and I am constantly having problems where my CPU locks up at 100%. Was using chrome with this problem also. Was hoping the switch to Firefox wou… (read more)

Watching Twitch.tv stream and I am constantly having problems where my CPU locks up at 100%.

Was using chrome with this problem also. Was hoping the switch to Firefox would resolve it.

Windows 7 8GB RAM Phenom II X4 3Ghz processor

Asked by benneill 6 years ago

Last reply by DanyMatuzAlvarado27 6 years ago

  • Archived

Download error during Save Image As makes Firefox unresponsive

As I too often do, after saving a web page with cmd-S, I mistakenly closed the tab while the page was still "downloading", and as usual, that created the annoying "Downlo… (read more)

As I too often do, after saving a web page with cmd-S, I mistakenly closed the tab while the page was still "downloading", and as usual, that created the annoying "Download Error" dialog.

(Aside: I use the Mozilla Archive Format 3.0.0 extension, but still, the page is in the cache, so go figure why this error always happens.)

This time, I had moved on to another Save activity, this time Save Image As, from the context menu, in my now-front tab, just as the error dialog appeared.

This combo resulted in having the Download Error in one dialog and the Save Image As dialog both open at the same time, and none of the dialog buttons or available controls would dismiss any of the dialogs. I could press them, I could activate the menus, but Quit was unavailable from the File menu. So Firefox wasn't frozen or unresponsive in that way, but it was stuck. I couldn't get rid of the dialogs or do anything else until they were gone.

I force closed with Activity Monitor.

I realize there was an extension involved, but it still seems like I should have been able to activate the buttons or the close X on at least one of the dialog boxes.

I don't need an answer, but I wanted to tell you about the issue. Thanks.

Asked by spork 6 years ago

Last reply by FredMcD 6 years ago