Firefox Support Forum

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over one year now. What is the problem? I have to insert my passwords myself.

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have other machines which do have bookmarks. I think there is a way to copy the bookmarks from one system to another. Hopefully that information is in the main default-release and I can move a copy to the lacking bookmarks closer to the machine with no bookmarks and import what I need?

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old and have liked and used firefox for as far back as I can remember. I've read many posts that have said they have the same problem!!!!!!!! I really like Firefox and don't want to switch to another browser, but looks like me and many other dissatisfied customers to do also.

Thanks A lot for all your "NON SUPPORT."

Looks like you are going to force me to go to another browserI

Joe Mangino J.

joe.mangino.jr@gmail.com

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

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As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update?

This is coming from a DropBox account.

https://www.dropbox.com/s/x6co6qqddd5itfd/Hope%20City.xlsx?dl=0

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Hi, I discovered that in order to achieve that, you set in about:config "permissions.fullscreen.allowed from the default false to true. The default behavior does not stop the video with a single left mouse click, but triggers full-screen. It would make sense to make "true" the default as it seems more intuitive to control both the play and full-screen in that way.

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of nowhere, and it's not website specific, it could a YouTube video, or Meet, it also doesn't matter whether the tab is active or not, the spike happens to any tab even background tabs and Firefox basically becomes unusable. I've restarted the browser, removed extensions nothing seems to help and my firefox is up to date.

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it doesn't do it while watching normal videos.

First off, heres my device info:

Device name: HP Spectre Convertible Model 15-ch011dx

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID F3EDBCEE-137F-4854-B06C-912570DD1DB5

Product ID 00325-81213-26880-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

Every time i use firefox with even one tab open i end up with extremely high CPU usage-50% or more on average. It causes the exact type of issues that one would expect, and after spending a hours and hours over the last month looking for solutions and implementing anything promising, it hasnt improved. Ive done config edits, countless cache clears, memory snapshots via devtools, and many many other things that have been recommended to me and nothing has helped. running the browser in troubleshoot confirms the problem isnt related to extensions/add-ons or anything like that, because cpu numbers are identical to those seen normally. increasingly i am convinced that this has to be an issue on the mozilla side. reddit confirms i am not alone in struggling with this, not by a long shot.....pls help!

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.