Firefox Support Forum

At random times when i use firefox, my laptop just freezes and i cant interact with anything - i can't close firefox i can't open any other app and more...

I tried searching on google and found to turn off graphic acceleration but it didn't help.

I changed computers. I installed Firefox. I followed these directions:

Back up and restore information in Firefox profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copy the contents of the profile folder from the old computer to the new profile folder on the new computer. I opened Firefox and my bookmarks and Add-Ins were not restored. I manually imported my bookmarks from a backup and got them restored. How do I restore my Add-ins and all their settings and configuration files?

Why did that profile files restoration restore my bookmarks and Add-Ins?

Thanks to anybody who can help me.

how to permanently keep the warning about closing multiple tabs?

Every so often, probably due to an unseen update, when I press the red X at the top of of a page where multiple tabs are open, to see how many tabs are open, they disappear, and the preference option to not close multiple tabs without warning (which says the # of tabs open), has to be turned back on.

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

When I start Firefox on Ubuntu under Wayland, Firefox behaves as if both shift keys just stopped working. In any text field pressing either Shift and any character inputs nothing, e.g. Shift+A inputs nothing instead of "A".

This only happens in Firefox, not in any other app that I checked (terminal, Chrome). It also doesn't happen if I start Firefox in a Xorg session.

Pasting such characters *does* work, e.g. I can paste "about:support" in the URL bar but not type it (":" requires shift).

This also happens when I start Firefox in troubleshooting mode.

What are the next steps in troubleshooting this?

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

I have been experiencing certain tabs crashing upon loading for some time now. I have been searching for a solution without any success. I tried using the debugging tool but I can't find a way to exit debugging & return to my normal Firefox 124.0.1 desktop page.

I get this message from Gmail when I try to print or open in a new tab.

"Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window."

I can not find a way to fix this and did not have this problem with the previous version.

Garry Emailed removed for privacy reasons

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify.

Every time I try to play a song on the browser version of Spotify, it cycles through several quickly without playing anything and eventually displays an error message that says: "Spotify can't play this right now. If you have the file on your computer you can import it."

I've seen others with similar issues (https://support.mozilla.org/en-US/questions/1431659) but the suggested fixes aren't working for me. My Firefox is up-to-date, I have DRM controlled content enabled, as well as the Widevine Content Decryption Module.

Looking for any suggestions!

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

I dont know why but all of a sudden when I turn my imac on I am having things start up and they never did before. So how do I keep Firefox from starting up when I turn imac on? I am getting really tired of having to shut off apps.

Whenever I watch any media that has closed captions/subtitles, if the word "god" or "jesus" comes up it automatically mutes audio for a brief duration. It's not something I want to have on. it also censored the word by replacing the text with asterisks.

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine.

I suspect that I triggered something with a keyboard key sequence but cannot find anything that will help me escape it. When I enter a specific web site, the screen displays

JSON Raw Data Headers Save Copy Collapse All Expand All Filter JSON

These are all active but do nothing that I can see.

How do I turn this off, everything I can find starts going into programming Java

How do I add and keep the Gramerly extension in Firefox browser? I have added it many times but it often just disappears for some reason. I'm sure this happens just to piss me off, but perhaps there is a way I can get it going again. Please advise. Thank you!

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The message on the Firefox secure symbol says parts of the page such as photos are not secure. This website is practically all photos taken by me and friends. What can be done to make it show as secure on Firefox? Thanks.