Firefox Support Forum

An error occurred during a connection to cibng.ibanking-services.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. This is a bank with all precautions. Why will it not load?? John @ lewisgrad@proton.me

RE: Settings and Search

_1. Go to Firefox SETTINGS __

_2. From SETTINGS, click on SEARCH __

_3. Attached snippets / screenshots show nice shortcut to toggle on-off auxiliary Search Bar on the Toolbar. Version 121.0.1 has the shortcut. Version 122.0 does not have the shortcut. __

_4. Please issue an update that will restore this shortcut. __

_5. FYI, I did figure out that you can navigate to SETTINGS, MORE TOOLS, CUSTOMIZE TOOLBAR, and FIND in order to add or remove the auxiliary Search Bar on the Toolbar. But the shortcut in illustrated in the screenshot of Version 121.0.1 was so much simpler!

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension, I get a message "Gah. Your tab just crashed." I've tried the Restore This Tab option to no avail.

I uninstalled Fx, downloaded a fresh copy (using Edge, ugh) and installed it. I get the same result.

I had Fx running on the Win 11 machine, before I foolishly accepted an upgrade that took me to Win 11. I suspect that there might be a corrupted Profile or other vestige of that Firefox installation that is causing problems. (Or, because I used Edge to download MSofat hacked me.)

Can someone please tell me how to find and remove all vestiges of Firefox? I want to get back to a fresh slate and try again.

I'm posting this from my old and slowly dying HP laptop running Windows 10. Fx runs here, but the system is slower than Christmas to a 9-yo.

TIA

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

New FF version colors the active tab and page to an ugly and very annoying yellow. How do I turn that OFF? It's neither pleasing nor necessary, and I, for one, hate it.

I have just submitted Bug report # 132999, after being logged out of Outlook every time I closed it, a situation which started yesterday after a routine deletion of cookies and site data. Please would you delete this bug report as I have found the reason why I was having the problem. The reason is that without realising it I had ticked the box to "Delete cookies and site data when Firefox is closed" I have now unticked that box and the problem has gone. So please accept my apology for any time wasted because of this bug report. Many thanks, and keep up the good work, Steve Evans.

After the 122.0 update was installed firefox will not allow pictures to be added to facebook. The picture never completes transferring. It starts and then stops with only a minimal partial transfer.. It works on other web browsers like explorer.

I'm facing a bewildering problem with Ctrl+Shift+T, which has only started in the past few hours and persisted through troubleshooting.

In short, it's opening a default new tab when I press that combination, rather than reopening the last closed tab, as is its normal function. The problem is not that the tabs themselves are lost -- the "Reopen Closed Tab" drop-down menu entry is still available on right-click, and seems to function as expected. Similarly, I checked about:config to see if there was a problem with sessionstore or sessionrestore, both of which are at their default settings and can't be causing this. Rather, something about the combination itself is no longer working.

I ran Firefox in Troubleshoot Mode to see if any of my settings were causing this. The problem persisted there, so that doesn't seem to be the case.

A little over a month ago, I got a new phone and synced up my desktop and mobile (Android) Firefox tabs, which I hadn't done previously. This is really the only thing I can think of that would lead to any issues, but it's impossible to match the timeframes -- I noticed this problem today, five hours ago. (The failure for ctrl+shift+t to work includes tabs that were opened from mobile sync.) I make heavy use of this keyboard shortcut and would've noticed it earlier if it started earlier.

Something about Ctrl+Shift+T itself is not properly being 'translated'. Ctrl+T works as expected (opens a blank tab), which is the same thing the Shift version is doing. Both my Ctrl and Shift keys are working fine in other respects (e.g. shift key capitalizes letters and adds special characters), so it's not keyboard hardware. It's not "inconsistent" -- it consistently works for everything else, and consistently doesn't work for this.

I'm using Firefox 122.0 on Windows 11.

fix the bug ASAP，the use of the newest version of firefox is not to sucks me in this way, but to provide customers with a better service, i do not know why i just updated and there is a problem. Fix it right now!!!!!!!!!!

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

I have a website that is cached with Cloudflare. It turns out that after updating it I tried to reload the cache by pressing the shortcut key Cmd+Shift+R, but it had no effect, the HTMLs are downloaded but the content remains the same.

In this case I had to directly access the HTML and JSON file that were not updated and I had to carry out the procedure individually for each one, thus reloading their cache, but not for the entire site.

The site only had the files loaded by accessing it via the anonymous tab and then clearing the entire browser cache.

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old.

I can literally no longer access any of the sites I use because al of the logins are gone.

Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

Something changed very recently, probably that new update. There are passwords and all manner of info I can't find....

I am missing MANY bookmarks I had in Firefox. Where did they go?

Can I somehow restore the previous version if necessary to recover them?

Thanks, Mike

Hi, As of 2 days ago I am unable to load the above site in Firefox. I have a Windows 11 PC, a Linux Mint PC and an Android phone. It won't load on any of them but works fine in Chrome. I have cleared the cache and site data. Any assistance would be appreciated.

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam all users on all sites.