Firefox Support Forum

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.

Just today a web based TV show has stopped playing, the circle spins for a moment (as if it was loading) the circle then just vanishes and nothing plays.

I am running Win 11, I have successfully had the video play in Edge and Brave.

Firefox however is being stubborn and refuses to play

Windows 10 Pro v 22H2 Firefox 121.0.1 (64-bit)

I have tried preventing Firefox from autostarting with Windows start up by examining these potential program starting locations:

Firefox-Settings-General: "Open Firefox automatically when your computer starts up": Option not available about:config - toolkit.winRegisterApplicationRestart - set to "false" No listing for Mozilla or Firefox in Windows 10 "Startup Apps" settings page No listing for Mozilla or Firefox in Windows 10 msconfig.exe/System Configuration-Startup No listing for Firefox in Windows 10 Task Scheduler No Firefox program in Windows 10 - %appdata%\Microsoft\Windows\Start Menu\Programs\Startup folder All Firefox extensions (2) are disabled

Where else should I be looking? Thank you

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

Hi, I used to be able to go to my email with Foxfire Mozilla with one click. Now I have to go to gmail, click on user name, insert my password twice, and then go to my phone to click on "yes, it is me" and sometimes before that enter a code, and then go to update securty all before I can read my email. I don't need any of this; I am the only user of my account and the only person who uses my computer. I am very unhappy with this. Also, just recently I now have lots of popups, most about music. It isn't even advertising, that I could understand, just annoying boxes of useless information that I have to dismiss. What is going on?,

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

Characters dissapearing, missing, garbled only in Firefox. Seems to be ok in troubleshooting mode. This only happens in Firefox so it appears to be isolated. As you hover over links is when it happens the most. I have the latest version installed and was just loaded on a new system.

Hi,

WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's the main reason why I still keep Google Chrome around.

I've tried updating to the newest version of Firefox and also iOS. Also, clearing my cache/cookies works sometimes but the problem keeps coming back.

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

When I am trying to access a photo library for Bing Wallpaper photos I am blocked by Cloudfare error 525. I can using a different browser (MS Bing; Chrome; DuckDuckGo) and it works fine. Only errors out using Firefox since last two updates.'

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked.

When I want to go to the NY Times, and i type "nyt" the address bar automatically populated with the rest of the URL "nytimes.com". When I do the same thing with gmail and "gmail" it runs a search on a search engine instead of completing the rest of the URL.

Why would it do this for one website and not another? How do I fix this, I use gmail all the time so its a bit of a time waster.

Thank you in advance for your help!

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect