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New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (read more)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 5 months ago

Last reply by Terry 5 months ago

Firefox is not 100% compatibile xfce window manager

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo examp… (read more)

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo example: I unchecked Raise windows when clicking inside application window, that is not applyed to firefox, I also have a context menu when right clicking on other windows title bars that I can customize, In firefox I have something total else.

Asked by Vajna Botond 5 months ago

Last reply by zeroknight 5 months ago

Modifying the Settings UI

I'm using Firefox for Windows and usually have a few set pages that appear every time I open a new window. Every now and again, I have to add, remove, or change one of th… (read more)

I'm using Firefox for Windows and usually have a few set pages that appear every time I open a new window. Every now and again, I have to add, remove, or change one of these pages. The issue is that I have to see something like this whenever I want to change anything.

`https://link1.url.com/|https://link2.url.com/|https://link3.url.com/|https://link4.url.com/|https://link5.url.com/`

Naturally, whenever I open a new window in Firefox, this is automatically interpreted to open multiple pages. However, this way of displaying them is still inconvenient. I want to know if we can get something more like this.

https://link1.url.com/ https://link2.url.com/ https://link3.url.com/ https://link4.url.com/ https://link5.url.com/

Is there a way to edit the Settings UI to see a multi-line list with the ability to add, remove, or change these links individually? Thank you.

Asked by Adam Khan 5 months ago

Last reply by zeroknight 5 months ago

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (read more)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Asked by serge27 5 months ago

Last reply by zeroknight 5 months ago

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 5 months ago

Last reply by cor-el 5 months ago

When I open Yahoo, there are no photos and I can't access my email. When I use a different browser I don't have this problem.

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my compute… (read more)

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my computer and do a clean reboot. Then it works for a while, but then, all of a sudden I have the problem again. When I use a different browser (Chrome, Edge), I never have this problem. I thought it was Ghostery that was interfering, because Ghostery does screen out a lot of stuff, so I turned Ghostery off. It made no difference. What solution do you have to offer for this problem? I really don't want to switch to Chrome or Edge, because Firefox's general user interface is so far superior, but the issue I have described is a serious one. (There are two or three other websites that also don't work with Firefox when it comes to user doing data input on the site, but I'll be sending a separate inquiry on that).

Thank you, Alan Rosenbaum

Asked by alanbala 5 months ago

Last reply by zeroknight 5 months ago

about:config video.autoplay.default=5 not working on mac on some pages

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is … (read more)

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

Asked by trennor 5 months ago

Last reply by zeroknight 5 months ago

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 months ago

Last reply by Paul 5 months ago

Javascript

Further to my request this week, where Ididn't reach the right forum. I searched in Firefox help and found nothing. Problem: How do I enable javascript Required to acc… (read more)

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

Asked by Andre 6 months ago

Last reply by Paul 6 months ago

Firefox changed and all windows, tabs and settings disappeared: how to restore lost session?

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this … (read more)

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this case none of my sessions or history is left.

I logged in to my Mozilla account and that recovered my extensions, though not my toolbar settings.

The real issue is that all of my tabs and windows are gone. In History, "Recently closed windows" is greyed out and Recently closed tabs shows nothing but what's been opened since I restarted.

Is there any way to recover my history?

Edit:

Resolved: Somehow a blank profile had been set as the default.

Asked by wynden 5 months ago

Last reply by Paul 5 months ago

Firefox breaking ÇBC.CA: Certaian stories fail to 'hold' before going to a 'broken page

Cannot POST /news/politics/ortis-closing-arguments-1.7031393 This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for … (read more)

Cannot POST /news/politics/ortis-closing-arguments-1.7031393

This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for a few moments, then posts THAT! Chrome doesn't do it but I'm having pw issues with chrome and would much rather stick with FF, so can this be fixed?! What's wrong, what's causing it? I'm using ad blockers but they don't seem to be the problem and I'm at my wits' end. I have no patience for this kind of bullshit, especially when everything always worked before this started happening. Typically it's about five stories out of the twenty-five or so offerings on the page but I'm sick of messing around with it, having to close the tab, go to something else and hope IT doesn't break! Is there a fix? I don't don't know to diagnose this stuff; I'm not a geek, I'm a user. I have SOME skills but not this. Is this FF or is this CBC?!

Try it: website is cbc,ca , just click on some stories and see if they hold. If they do for you then it's my FF.

Asked by trennor 5 months ago

Last reply by zeroknight 5 months ago

Removing Google account from Firefox

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remo… (read more)

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Asked by Epicuros813 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago