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Delete my secondary email from and old and lost account.

Hello Team. I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secon… (read more)

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Asked by Roberto Hernandez 1 month ago

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pink bar at bottom left of firefox it pos up

I do know know if you even understand what i am trying to say here but ill try my best lets say i am in Facebook on Firefox and i am typing something. Sometimes wh… (read more)

I do know know if you even understand what i am trying to say here but ill try my best lets say i am in Facebook on Firefox and i am typing something. Sometimes when i an typing a pink bar comes up at the bottom left of the screen? not sure if it Firefox or windows but sem to come up only in Firefox. Recently comes up a lot

Asked by Mary 7 months ago

Last reply by Mary 7 months ago

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SSL_ERROR_RX_RECORD_TOO_LONG

When I call https://smartvote.payrexx.com/ I get following exception: Fehler: Gesicherte Verbindung fehlgeschlagen Beim Verbinden mit smartvote.payrexx.com trat ein … (read more)

When I call https://smartvote.payrexx.com/ I get following exception:


Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit smartvote.payrexx.com trat ein Fehler auf. SSL hat einen Eintrag erhalten, der die maximal erlaubte Länge überschritten hat.

Fehlercode: SSL_ERROR_RX_RECORD_TOO_LONG

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

None of the "solutions" I've found so far did work. -clear browser cache -clear browser history -restart firefox

I have 2 extensions: DuckDuckGo Privacy essentials GData Web Protection

Firefox: 118.0.1 (64-Bit) OS: Win 11 with latest updates

Asked by oliver.eiholzer 7 months ago

Last reply by cor-el 7 months ago

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Yahoo Mail page completely blank

Yahoo Mail allows me to sign in, but then the mail page is completely blank. No navigation, no images, no text, just a whole blank white page. I am on a Macbook. v11.7.1… (read more)

Yahoo Mail allows me to sign in, but then the mail page is completely blank. No navigation, no images, no text, just a whole blank white page.

I am on a Macbook. v11.7.10 - Firefox 118.0.1 (64-bit) Yahoo main page, news, etc all work fine. Yahoo Mail works fine on Chrome. Yahoo Mail on Firefox works fine on my Windows desktop.

Yes I have tried clearing the cache, etc. What's next, uninstall and reinstall Firefox completely? That's my only guess.

Asked by rwhitlock 7 months ago

Last reply by cor-el 7 months ago

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Firefox reloading nearly everytime I restart computer and now won't load websites

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to… (read more)

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to settings, etc but it will not load websites - no error code, just keeps "thinking"

I am able to use Chrome, so it is not an internet/router issue.

Asked by J Cowen 7 months ago

Last reply by zeroknight 7 months ago

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unable to type a message or subject line in hotmail when using firefox

I do not have this problem with any other browswer, am using Win 11. have tried run troubleshooting and have reinstalled firefox. am about to give up on firefox after man… (read more)

I do not have this problem with any other browswer, am using Win 11. have tried run troubleshooting and have reinstalled firefox. am about to give up on firefox after many years as there appears to be no help for this problem

Asked by rugshepherd 7 months ago

Last reply by zeroknight 7 months ago

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Firefox Tab crashes since latest uodate to firefox.

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed.. bp-99cb… (read more)

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed..


bp-99cb0647-4176-4710-b2c8-8a9e50231001 10/1/2023 1:01 PM bp-1da1989d-2091-432e-bfb7-8970c0231001 10/1/2023 1:01 PM bp-2cde79d9-a1de-4765-bd52-82dd10231001 10/1/2023 1:01 PM bp-9ad00c91-a977-4b4f-96a5-f1c2f0231001 10/1/2023 1:01 PM bp-41f094be-b1b5-4505-a6a2-097050231001 10/1/2023 1:01 PM bp-67a0c441-baad-412f-af7c-aeb9d0231001 10/1/2023 1:01 PM bp-5c33e37f-a7d4-4710-9918-c3a740231001 10/1/2023 1:01 PM

(moved the crash reports out of the Troubleshooting Information - c)

Asked by wconstable 7 months ago

Last reply by zeroknight 7 months ago

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Bookmarks and Passwords All Lost

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried e… (read more)

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

Asked by michael snyder 7 months ago

Last reply by Terry 7 months ago

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Stop Firefox from creating desktop shortcut when updating

Is there a way to stop Firefox from creating a desktop shortcut every time it updates? It is just desktop clutter for a lot of people, especially since Firefox is pinned … (read more)

Is there a way to stop Firefox from creating a desktop shortcut every time it updates? It is just desktop clutter for a lot of people, especially since Firefox is pinned to the taskbar anyhow.

Asked by angela.barnes 7 months ago

Last reply by Terry 7 months ago

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Firefox command line --search option opens a new window instead of a new tab

Hi, when using the --search option with firefox in the command line a new window is opened regardless of whether the 'open in new tab instead of new window' option is che… (read more)

Hi, when using the --search option with firefox in the command line a new window is opened regardless of whether the 'open in new tab instead of new window' option is checked in settings or whether the --new-instance option is added.

Is there a way around this? I'm trying to have a command that would make a search in a new tab of the current instance of Firefox.

Thanks.

Asked by joshua.delainey 7 months ago

Last reply by joshua.delainey 7 months ago

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Have to log into youtube everytime, wont stay logged in

Hello! I chose to switch to firefox recently so I haven't figured out how to fix this. Every time I turn my computer on and open my browser and try to log into youtube, … (read more)

Hello!

I chose to switch to firefox recently so I haven't figured out how to fix this. Every time I turn my computer on and open my browser and try to log into youtube, I have to log in again. I can save my password for the site but it behaves every time as if it's my first time logging in. This hasn't happened in other browsers so im unsure if it's possibly google account settings. That's why it was my first assumption it was with firefox. so far other logins work fine for me. Thank you!

Asked by Victoria Noriega 7 months ago

Last reply by cor-el 7 months ago

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Customizing the screenshot title?

I used to use Nimbus Screen Capture, until it started having issues with the latest Firefox configuration. It was capable of allowing the user to create a template to cu… (read more)

I used to use Nimbus Screen Capture, until it started having issues with the latest Firefox configuration.

It was capable of allowing the user to create a template to customize screen capture title.

Is there any way to do this for the Firefox built-n screenshot tool?

Asked by noel_envode 7 months ago

Last reply by cor-el 7 months ago

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How to NOT use the new translate functionality?

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for ever… (read more)

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for every page I visit whether I would like that to be translated. This is quite the flow-stopper. I have no need nor interest for this amazing functionality. However, I can't find anywhere an explanation on how to disable that functionality. I would appreciate it if I was not prompted for this translation possibillty. My question: how to disable this translation functionality alltogether? (I.e. How to stop Firefox asking me about it?)

Asked by Diederik van der Staay 7 months ago

Last reply by Terry 7 months ago