Firefox Support Forum

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The only options are "Pin/Unpin" and "Dismiss".)

However, I want to create such shortcut for another search engine, like https://duckduckgo.com/?q=%s&iax=images&ia=images and I don't see the option - even if I set the URL to include "%s" and the name of the pinned shortcut begins with "@", as with smart keyword search and the Amazon search shortcut, respectively.

I am an advanced user and don't mind manually editing files in my profile folder (after I back it up of course).

Edit: I found a reference to it in prefs.js in my profile but changing it using user.js only caused the user_pref to disappear with no effect on the tile items. user_pref("browser.newtabpage.pinned", "[null,null,null,null,{\"url\":\"https://www.amazon.com/\",\"label\":\"@amazon\",\"searchTopSite\":true},null]");

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

What has happened to all of my Task Bar / Tool Bar? As of today, Sunday Nov. 26th, everything is gone. In addition the browser itself looks "different" some how.

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF CPU usage spike to 10-25%. One time, to regain control of my system (because everything seemed hung) I actually had to resort to the physical power-down switch. Obviously I immediately ran a virus scan upon coming back up (scan showed all okay). Now, if I stay away from Merriam-Webster, FF behaves normally. But it's a damned dictionary site. I occasionally will need to use it or stumble into it. I've used MW in the past without problems. Does anyone know what's going on?

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Hello. The Owl Zoom add on for Firefox OSX has stopped working. No changes made to any options or add ons. Date noticed about mid- December 2023. Reverting Firefox to its state from before the issue occurred did not resolve the issue. This process does not work: "Click on 'Settings' and the pop up menu has an item for 'Zoom'. Click on 'Normal 100%' and a pop up list for several zoom values should appear but it does not appear. In addition there is no Owl Zoom icon in the video task bar. This has happened on two iMacs and one Macbook Pro at the same time so not device specific.

Currently running 115.4.0esr, 64 bit... I have auto updates disabled via the json policy, yet every day I keep getting the warning about an update required and must go to download it... How can I disable the warning? It is annoying.

As well, while here in the forums, I did the "about firefox" thing to get the version and despite my settings, FF downloaded an update and wants me to restart to install it... what if I dont want it?

I get that you folks want to make things .... right... but there have been many changes that I am not fond of. Please respect my privacy and let me update by my own choice.

Thanks :)

Gary

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

After yesterday's (12.19.2023) auto update of FF ESR 115.6.0 on both my mac os 10.13 desktop and laptop, sites no longer load. Reinstalling 115.5.0 is working for now. Is FF aware of any problems, and if so are there plans to correct?

I keep getting 'Gah. Your tab just cashed' notices for nearly all my tabs and also Youtube keeps buffering and finally just goes black. I used trouble shooting modebut that didn't help

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I click on the Firefox icon on my new computer (Windows 11), the profile manager doesn't start up, so I can't choose the old profile. I've tried copying over all of the old files into the new profile folder, and that didn't work, either. What's going on?

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net