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Extensions are not shown in toolbar after restore

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their i… (read more)

Hello, I wanted to restore Firefox to start clean. I wanted anyway to reinstall my (few) extensions, all of which are safe and well known. When I do that, though, their icons don't show up in the toolbar. When I open the "customize toolbar" setting, extension icons aren't there. So there's no way to add them to toolbar.

I tried all possible methods: - "Restore Firefox" and resync my account (extensions are reinstalled but icons not shown in toolbar / customize toolbar) - "Restore Firefox", not syncing, and manually installing extensions (icons still not shown in toolbar / customize toolbar) - Uninstall Firefox, delete everything in Profiles folder, reinstall Firefox. Same behavior.

So, it seems it's something not related to a broken profile, since a fresh profile, with no syncing, does not fix the issue.

Any clue of what I could try? Thanks!

Asked by Daniele Mancino 1 year ago

Answered by Daniele Mancino 1 year ago

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Youtube most of the time has terrible connection speed

Lately for the last 3ish days my YouTube connection speed on Firefox and only Firefox has been terribly slow. So slow that it can't even watch normal HD content. But not … (read more)

Lately for the last 3ish days my YouTube connection speed on Firefox and only Firefox has been terribly slow. So slow that it can't even watch normal HD content. But not always, sometimes it does work at normal internet speeds which is so weird. I have around 500 Mbps download speed internet so I know it's not the issue. The picture with the slow download speed is on Firefox and the fast/normal download speed is on Chrome. Sometimes in a private window Firefox runs at normal speed but not always, I don't think it's an extension issue.

Asked by Firefox696969 1 year ago

Answered by cor-el 1 year ago

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firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (read more)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 1 year ago

Answered by cor-el 1 year ago

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Colors in video player washed out on HDR monitor

Hi, I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows,… (read more)

Hi,

I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows, and only happens in my Firefox Developer Edition installation (normal firefox works fine). It also doesn't show up in any windows screenshots - the colors revert to normal when I'm in the screenshot GUI. I've attached photos below of a youtube video, the left is firefox DE and right is normal firefox, both in and out of the screenshot GUI so you can see the difference.

I'm on Windows 11, and I'm not sure what caused the issue. I've tried both refreshing and reinstalling firefox DE to no avail. Pretty stumped on this one, and would appreciate any help!

Asked by kjunuh 1 year ago

Answered by TyDraniu 1 year ago

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Trojan script detected in Firefox folder

Hello, Microsoft Defender did a scan tonight and apparently detected a trojan script, located in the folders for Firefox extensions for both profiles I use on my computer… (read more)

Hello, Microsoft Defender did a scan tonight and apparently detected a trojan script, located in the folders for Firefox extensions for both profiles I use on my computer

Trojan description: Trojan:Script/Wacatac.B!ml

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[default profile]\extensions\langpack-fr@firefox.mozilla.org.xpi C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[second profile]\extensions\langpack-fr@firefox.mozilla.org.xpi

This scan happened at 9pm, and a previous scan at 6pm didn't show anything. When it detected the script, MS Defender contained it and apparently deleted it when it asked me to restart the computer, I then did a full offline scan and nothing else showed up, same with a full scan with the free version of Malwarebytes. I didn't do anything unusual between 6pm and 9pm, so I'd like to know if there's a way to determine whether that script was an actual threat (instead of a false alarm)? If so, any way to know how long it has been on my computer? Any further risks to take into consideration? Other steps to follow? Thanks for the help

Asked by kiw17 1 year ago

Answered by James 1 year ago

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Using 2FA Firefox codes on 2 different apps

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm … (read more)

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Asked by winstonchiang2003 1 year ago

Answered by cor-el 1 year ago

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How to disable videos dropping to the lower right-hand corner on websites

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have p… (read more)

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have pop-ups blocked in preferences and I have a couple of different pop-up blockers, but nothing seems to work. I'm currently using Firefox 114b.09 on a Mac Desktop.

Asked by soofeenee2 1 year ago

Answered by cor-el 1 year ago

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Nvidia video super resolution not working after enabling gfx.webrender.super-resolution.nvidia

Firefox 114 introduced hidden support for nvidia video super resolution. In about:config you can enable preference gfx.webrender.super-resolution.nvidia to make it work. … (read more)

Firefox 114 introduced hidden support for nvidia video super resolution. In about:config you can enable preference gfx.webrender.super-resolution.nvidia to make it work. However I see 0 difference on all videos on all pages. I have everything in nvidia control panel set correctly (VSR enabled and set to 4/4 quality).

Tried to find more info online and someone on reddit complained that it worked before but it stopped working with latest firefox beta (probably before final 114 release): https://www.reddit.com/r/firefox/comments/13duluz/nvidia_video_super_resolution_comes_to_firefox/

I tried using logic too - if this pref is related to webrenderer in its name maybe it is not working because I am not using webrenderer? However I checked about:support and in section graphics->composition I have "webrenderer" so it seems I am using it, but its VSR feature is not working at all.

Asked by Piterk 1 year ago

Answered by TyDraniu 1 year ago

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Pop-Up from Firefox

Recently started to get this popup - see attachment - and I don't know why. Please advise a remedy. FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778) … (read more)

Recently started to get this popup - see attachment - and I don't know why.

Please advise a remedy.

FF 114.0 OS Windows 11 Pro v 22H2 (Build 22621.1778)

Asked by IanM 1 year ago

Answered by IanM 1 year ago

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"The server encountered an error", unable to view activity or file owner information in google drive

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps: Quit an… (read more)

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

  • Quit and reopen firefox
  • Relaunched firefox in safe mode/extensions disabled
  • Cleared cookies
  • Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Asked by Zander 1 year ago

Answered by Zander 1 year ago

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How do I remove "synced tabs" from history menu?

After the latest update, "synced tabs" suddenly appeared in my history menu above Recently Closed Tabs. I don't use syncing of any sort so this is just a nuisance. How ca… (read more)

After the latest update, "synced tabs" suddenly appeared in my history menu above Recently Closed Tabs. I don't use syncing of any sort so this is just a nuisance. How can I get rid of it?

Asked by cfcentaurea 1 year ago

Answered by cor-el 1 year ago

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After closing the web browser window all my tabs are closed

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this eve… (read more)

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this every time. Is there a way to fix it? It was fine like two weeks ago or so and my settings seem okay. I can't find the solution in similar posts here.

Asked by Charlie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot see Pin to Toolbar option to add extension shortcut icon to toolbar

I have bought a new pc with Windows 11 home pre-installed and set Mozilla Firefox latest version as default browser ...the issue i am having is placing add-on extension s… (read more)

I have bought a new pc with Windows 11 home pre-installed and set Mozilla Firefox latest version as default browser ...the issue i am having is placing add-on extension shortcut icons on toolbar. I installed Norton Safe Web and this installed ok and is listed in extension control panel and when i click puzzle icon Norton Safe Web is not shown under manage shortcuts nor can i see option to Pin to Toolbar. Have tried several attempts but still get nowhere.I uninstalled Mozilla Firefox...restarted pc ... did a fresh install of Mozilla Firefox without altering any settings..re-installed Norton Safe Web and still cannot see option to Pin to Toolbar.Clicking the gear icon does not help Have i missed a step somewhere ?

Asked by starbuck.jones 1 year ago

Answered by starbuck.jones 1 year ago

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How to remove "Search Bookmarks" in version 114

What is the code to remove that new menu Search Bookmarks in new firefox 114? I already remove all the previous "bookmark all kind of type menu" in userchrome.css … (read more)

What is the code to remove that new menu Search Bookmarks in new firefox 114?

I already remove all the previous "bookmark all kind of type menu" in userchrome.css

Asked by JS 1 year ago

Answered by cor-el 1 year ago

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White screen while using the browser

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, b… (read more)

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, but then the browser slows down. Can this be fixed in another way?

Firefox 114.0 (64-bit) / Windows 11 Home 21H2

Asked by Oleh 1 year ago

Answered by Oleh 1 year ago

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Did a clean install, bookmarks gone

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename… (read more)

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename the existing Firefox folder to something else, download and run the installer again, and I should have done a clean install without losing my user data.

The issue I had has been fixed, but all of my add-ons and bookmarks are gone. I can get the add-ons back, but where can I find the bookmarks in the old Firefox folder?

Asked by TheNobleShade 1 year ago

Answered by TheNobleShade 1 year ago

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Shaky video

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-on… (read more)

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-ons and no help. Any ideas? Thanks in advance. Bob.

Asked by 1bbrazie 1 year ago

Answered by jonzn4SUSE 1 year ago