Firefox Support Forum

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet when I look at the Process Manager I consistently find third-parties (defined by me as NOT my OS, my browser, or any website I have visited during this session). As I write this I have just killed the following 4 processes, which I think Firefox should have caught. And in a few minutes when my active window is another application or when I take some browser tab to full-screen mode, these processes I thought I killed will reactivate. The current sample:

kampyle.com setpay.com signifyd.com trustarc.com

You may identify these as innocuous, but they are the very definition of third-party sites. Anything that calls itself TRUST is the first thing I'm going to question. Its exhausting having to police this constantly. What good is ETP if I have to supplement with my own time and energy, diverting me from my primary tasks?

Steps taken: Before submitting this I took a moment to check all the sites I have open or have had open on this device in this browser session. Clicking on the shield near the web address field, I have confirmed EPT is ON for each of them and I can see that many trackers, etc., are apparently being blocked. I also re-checked the related Firefox settings to ensure it remains as I selected.

Info: I work in remote locations, and carry my own hotspot with me. Its a cellular hotspot and I can have many devices as well as many tasks on any single device sharing the bandwidth. I started looking into this because these extra processes interfere with my use of my own devices and the bandwidth that I need and PAY FOR.

Thank you for your help. -LLD

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

My Dashlane 14 day login stopped working a few days ago even though I check the box to stay logged in for 14 days every time I login. I looked at a previous solution posted 2 years ago by Mozilla but my settings do not have the delete cookies or clear history checked when closing Firefox. Any suggestions??

Lately when opening something in full screen it shows the background as sort of a frame around it. The dark blue at the top is the header background colour I use. It's really annoying. I can't tell if it happened in a recent update as those happen automatically. But it's just been the past few days. I use 113.0 (64) right now. I'm sending a screenshot of how it looks.

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites, basically anything streaming a video, the video itself is not 100% full screen as it was prior to the update yesterday. The video expands to the top of the screen, but the two side and lower borders do not expand fully and the website underneath can be seen on these sides. I attached a random YouTube video screenshot and a news channel video with dark borders to show what is happening. Again this is on all websites with video and full-screen options, not just YouTube, and this was not happening prior to the recent update 113.0 being installed last night on my computer. I've tried the previous fixes like clearing the cache, etc., and it seems to be a bug in the recent update since this did not happen prior to last night's update installation. I played the same videos in the Chrome browser and the issues are NOT present, and the videos expand to cover the entire screen as normal. Does anyone have a fix or can a fix be requested? Thank you.

Loving FireFox more and more, but if there is one feature I really miss from Safari is the Touch ID autofill password. Is there a possibility it'll come in future updates ?

J'utilise FF depuis qu'il existe. Avant, dans les paramètres, on avait des options pour les mises à jour. Je choisissais toujours « me demander avant d'installer mises à jour ». Depuis 2 ans, j'utilise linux. FF est installé par défaut sur Linux. Quand je veux choisir pour PARAMÉTRER les mises à jour, il n'y a aucun choix. J'ouvre souvent plusieurs fenêtres en même temps dans FF, pour les lire plus tard. Mais FF me dit de redémarer FF parce qu'il a installé des mises à jour !!! Parce que je navigue toujours en «privé», ces pages ne sont pas rouvertes au redémarrage de FF. Donc je perds beaucoup de temps, souvent au milieu d'un travail important, pARCE QUE JE DOIS RÉOUVRIR TOUTES MES PAGES ! ET IL FAIT CES MISES À JOUR DE FAÇON ALÉATOIRE, À N'IMPORTE QUELLE HEURE DU JOUR OU DE LA NUIT ! Donc je demande que FF me redonne le choix dans les paramètres. Je ne veux pas que FF installe les mises à jour quand il le décide, sans tenir compte de mon travail en cours. Ou y-a-t-il une version plus nouvelle qui permet ces choix ? Merci d'avance pour une réponse rapide. Anne

It seems that since installing 113.0, none of my streaming services (Netflix, HBOMax and SkyShowtime will no longer run in full screen mode without displaying strange borders on the screen. This problem is on my Win7 laptops. And Netflix will not run on my Win11 laptop displaying the error code F7701-1003.

Can I uninstall this Firefox update or can you provide a fix?

And just so you know, I do not have this problem with the Microsoft Edge browser on the Win11 laptop.

A fast reply will be appreciated.

Mike

Using a Mac, how do I clear the list of attempted usernames on a log in page? I erroneously entered my password first and now it is visible whenever I attempt to log in.

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

I used to have my Bookmarks toolbar visible. It worked fine until the latest update today. Now it's gone. I've set it to show Bookmarks toolbar. Tried turning it on and off. Doesn't work. Here's a snapshot of it. Just below that last line is a list of my bookmarks on the toolbar. The bookmarks are still there. It's the toolbar that has disappeared.

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal black line appears when the tab is selected, dividing the tab and the text within in half. I have spent a few hours Googling and I haven't found any solutions to fix this. I've tried several different settings in about:config, I've enabled compact mode, just about everything I could find short of modifying code which I would rather not do. It's useful space for me and I'm hoping for a fix. Thanks for Your Time, Thomas

Hi, I disabled several options in about:config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and automatically navigated to it. Also, when there was a previously open page, and I open any bookmark (tags), the selected page opens in a new window, I want it. Please help me.

I just installed Win 11 with a fresh Firefox install (113.0 / 64-bit). I use a single video screen.

When I double-click on the FF icon, no Firefox browser window appears. However, in task manager, I can see that Firefox has opened and using a lot of memory.

I also put the FF icon in my "Pin to Taskbar" area. After I start FF, normally I would see the pinned icon highlighted (program open), but the taskbar FF icon does not show FF as active.

What have I destroyed this time?

1. Open the https://docs.github.com/en/rest/repos/repos?apiVersion=2022-11-28#list-organization-repositories Firefox jumps to the #list-organization-repositories and the article about "List organization repositories" is in the main focus. See the first image on the left

2. Scroll in the right list menu to the item "List repository teams" and click on it (see the image attached on the right)

Expected result: The browser jumps to ancor # list-repository-teams and the article about "List repository teams" is loaded in the main focus. Actual result: The Firefox does not jump to the ancor # list-repository-teams and the article about "List repository teams" is not in the main focus. The right list menu scrolled up to the item "list repository items". The article about "List organization repositories" is still in the main focus

Environment: Windows 11 (64 -bit), Firefox Developer Edition 113.0b3 (64-bit)