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  • Archived

opening up webpages

websites showing NONE of them are connected in firefox either in my bookmarks toolbar or the quick list of websites on the top bar, so therefore I can not open any webpag… (read more)

websites showing NONE of them are connected in firefox either in my bookmarks toolbar or the quick list of websites on the top bar, so therefore I can not open any webpages. Please advise.

Asked by kahani24 1 year ago

Last reply by cor-el 1 year ago

  • Archived

loses position in bookmark scroll

I just updated to ver 11. prior to this if I scrolled down a list of bookmarks in a folder the next time I went to the folder ff would remember where I was and open at th… (read more)

I just updated to ver 11. prior to this if I scrolled down a list of bookmarks in a folder the next time I went to the folder ff would remember where I was and open at that spot. now every time I open the folder I am at the top of the list. this is very inconvenient since my folders has a LOT of bookmarks tagged. is there some option I need to check or uncheck. some other way to restore the reopen at previous location.

Asked by partisan1 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Pages not loading since updating Firefox

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday… (read more)

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday. I have contacted Ancestry and the problem isn't their end. I was told they have had numerous customers who use Firefox experiencing the same problem. Their advice was to contact Firefox but there doesn't seem to be a way to speak to anyone, or to reinstall Firefox. I am nervous of deleting and reinstalling because I am not at all computer savvy and I'm worried about losing all my bookmarks and passwords. I would really appreciate someone taking me through this in baby steps and plain English. Imagine you are helping your 90 yr old granny who doesn't know the tech terms!

Many thanks

Asked by njgatward 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Scrolling not working. Only works with pressing mouse button or manually scrolling with sidebar.

Ive tried all the forums with support and none of them worked. Troubleshoot mode works and fixes the scrolling but even after disabling all extensions and themes the scro… (read more)

Ive tried all the forums with support and none of them worked. Troubleshoot mode works and fixes the scrolling but even after disabling all extensions and themes the scrolling still does not work. I've done the refresh page and uninstalled and installed. Scrolling works with all other programs but not firefox.

Asked by crispycauuit 1 year ago

Last reply by Paul 1 year ago

  • Archived

unable to access linkedin

I have been unable to see any linked in page for a while now. Clicking on a link from a message email opens a page which just displays LINKEDIN. If I copy/paste the link… (read more)

I have been unable to see any linked in page for a while now. Clicking on a link from a message email opens a page which just displays LINKEDIN.

If I copy/paste the link into a private window I can get in, but not with a normal window. I've ran CCcleaner but nothing changes, cleaned everything!

the links work in other browsers in normal mode, why not firefox?

Asked by steven112 1 year ago

Last reply by steven112 1 year ago

  • Archived

FamilySearch

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to conne… (read more)

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Asked by sharonlong54 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How to restore bookmarks after clean windows install

Storage drive on my laptop got corrupted recently, So I got a new storage drive and installed windows on it. So I don't have any offline backup for my bookmarks. Is there… (read more)

Storage drive on my laptop got corrupted recently, So I got a new storage drive and installed windows on it. So I don't have any offline backup for my bookmarks. Is there any possibility that Firefox created any automatic cloud backup through which I can restore my bookmarks?

If not, how to setup automatic cloud backups for future.

Thank you

Asked by shobitsharma01 1 year ago

Last reply by Paul 1 year ago

  • Archived

other bookmarks

Hej. In other bookmarks i have hundreds of bookmarks, it takes me a minute or two to get to the bottom. earlier when i selected a bookmark it would turn up at the same p… (read more)

Hej.

In other bookmarks i have hundreds of bookmarks, it takes me a minute or two to get to the bottom. earlier when i selected a bookmark it would turn up at the same place, when i come back to other bookmarks, but it now starts at the top every time. ?

Hope you can help me.

Regards Flemming Eriksen. : )

Asked by eriksen.flemming 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can't install addons on refresh

Hello there, I've been having problems with using Firefox for a while. For context, I'm using a computer given to me by my college because my personal laptop gave up the… (read more)

Hello there,

I've been having problems with using Firefox for a while. For context, I'm using a computer given to me by my college because my personal laptop gave up the ghost a while ago. It has a lot of security programs installed on it and I am obviously not allowed to mess with those at all, as my account doesn't have the permissions. Here are some of the problems I've been having:

  • always signed out of my firefox account on relaunch (no options enabled that would cause this)
  • always logged out of specific websites on relaunch (primarily noticed with discord)
  • addon windows never load
  • addons don't work, even when enabled, and after uninstall and reinstalling

I've tried uninstalling and reinstalling Firefox also, but nothing seemed to fix these problems. The only thing that stopped happening was being signed out of my Firefox account on relaunch but I have no idea what was causing it or what stopped it.

Now, in an attempt to fix the problems I was having with addons, I refreshed my Firefox. So far I haven't done anything to it other than sign into my Firefox account. Upon trying to reinstall my addons, I got errors like this: "An unexpected error occurred during installation." and "UBlock Origin could not be installed because Firefox cannot modify the needed file." For reference, here's all the addons I had installed before I refreshed: Tranquility Reader, HTTPS Everywhere, Better TTV, Shinigami Eyes, UBlock Origin, Windscribe, Enhancer for Youtube, Dark Reader, and Bitwarden. I tried installing UBlock Origin, Enhancer for Youtube, and Bitwarden, and got the exact same errors every time. I'm really lost on what to do.

Asked by DJ 1 year ago

Last reply by DJ 1 year ago

  • Archived

unfriend finder

i have and like unfriend finder and every time i refresh or reinstall Firefox it does not work something about a container what is it and how do i get it i have t… (read more)

i have and like unfriend finder and every time i refresh or reinstall Firefox it does not work something about a container what is it and how do i get it

 i have tried contacting the developer please help. it says in setting  it needs a concertinaUnfriend Finder for Facebook 	


how do  i get one

Asked by Mary 1 year ago

Last reply by Mary 1 year ago

  • Archived

No access to digital ID

Since the last update of FF i have not been able to log into the Danish digital ID services MitID. It worked with the previous version of FF It works now with Chrome and… (read more)

Since the last update of FF i have not been able to log into the Danish digital ID services MitID.

It worked with the previous version of FF It works now with Chrome and Edge I have cleared cash and cookies it did not solve the problem.

Asked by torben9 1 year ago

Last reply by Joergen 1 year ago

  • Archived

Problem

I dont know how to explain so good in English, but at the update, I have many problem. We here in Denmark use something call mitid, this dont work. And when I want start … (read more)

I dont know how to explain so good in English, but at the update, I have many problem. We here in Denmark use something call mitid, this dont work. And when I want start side (google) stay white, it start up dark. I know how to do, but now I cant any more, there are other side, I have problem like that too.. I will be sad if I have to start use other, as Firefox. Will to problems get fixst or ??

BrG.

Lars

Asked by skor1970 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox browswer crashing often after Feb 20 update

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix t… (read more)

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix this issue? Or how can I fix this on my end? Thank you.

Asked by jen6 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

FIREFOX KEEPS DROPPING PREVIOUS SESSIONS - PLEASE FIX THIS !

Please find a way to help us restore session once lost. Going into Library retrieving and copying should not be the only way - and times history is gone. Is there not an… (read more)

Please find a way to help us restore session once lost. Going into Library retrieving and copying should not be the only way - and times history is gone.

Is there not an easier way to create a daily back-up withing Firefox to simply hit 'Restore' ?

This is extremely time consuming - when multiple history is lost while researching. There MUST be an easier way to help us with this ongoing issue. Thank you for my current headache, and loss of time.

Frustrated, In NY

Asked by Jemmma 1 year ago

Last reply by cor-el 1 year ago

  • Archived

getting all my info on firefox back after resetting my computer.

I really want to get all the tabs history and every thing else back. I Had to reset my computer and that info seems to have been lost. is there any way to revert to an ol… (read more)

I really want to get all the tabs history and every thing else back. I Had to reset my computer and that info seems to have been lost. is there any way to revert to an older saved version of Firefox.

Asked by im_the_babycakes 1 year ago

Last reply by TyDraniu 1 year ago