Showing questions tagged: Show all questions
  • Archived

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • Archived

Dark Mode disabling for NON-Tech user

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this t… (read more)

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this topic and for some with little to no-knowledge of programing like yours truly, the answers are interesting but for me useless.

I don't even know how the heck the dark mode got turn on to begin with. I have bad eye sights and this sudden change is driving me inside.

I thank you in advance for a simple, non-technical answer.

Desperate from France!

Asked by tanniaeva 1 year ago

Last reply by Terry 1 year ago

  • Archived

How do I let someone else get their e-mail on my computer?

''''''''''bold textHow do I let someone else get their e-mail on my computer? How do I let someone else get their e-mail on my computer? bold text''''''' … (read more)

''''''''''bold textHow do I let someone else get their e-mail on my computer? How do I let someone else get their e-mail on my computer? bold text'''''''

  • Archived

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen.

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find i… (read more)

When I click on a link, a whole new copy of the browser seems to open from the right side of the screen. This is disconcerting to say the least. More importantly I find it hard to go back and forth between windows to get something done.

This just started when I downloaded/installed a recent new version of Firefox. (Version 104.0.1)

How do I get rid of this "feature"? I mush prefer opening screens in the same browser copy.

Asked by Eric 1 year ago

Last reply by Eric 1 year ago

  • Archived

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 1… (read more)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 1 year ago

Last reply by ukskys.com 1 year ago

  • Archived

New error message

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts" I have never seen this before, especially from the web age … (read more)

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts"

I have never seen this before, especially from the web age in question.

Asked by shydubren 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I update my website they can't be seen by the public. When I press the update button I get a message saying it can't update as another website has embedded it. What can be done to rectify this problem please?

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem pl… (read more)

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem please?

Asked by benfleettheatreschool 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to find "Move to <display-name>" option under "Window" menu item on macOS

I am unable to find Move to <display-name> option under Windows menu item. It is available for almost all other apps (inbuilt/ downloaded) i use everyday and wonder… (read more)

I am unable to find Move to <display-name> option under Windows menu item. It is available for almost all other apps (inbuilt/ downloaded) i use everyday and wondered why. I use it considerably to move around windows according to priority. I miss this on Firefox. I searched for customizing but did not find much help online.

I am a dev with an external monitor, used Firefox on windows, and recently switched to Firefox on Macbook m1. Including me, I guess there would be many more who would love this on Firefox. Can anyone help on this ?

Attached images for reference.

Asked by Uday 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Excell online rows mess up during copy/paste

Hi guys, In a company we use Excel online for filling some information internally. The problem is next: Open sheet>enter information>TAB(s)>Enter=informatio… (read more)

Hi guys, In a company we use Excel online for filling some information internally. The problem is next:

  • Open sheet>enter information>TAB(s)>Enter=information entered, rows are okay;
  • Ctrt+F/Scroll up for older case>copy>go to end>paste=information is there, but row number is moved for a rown down.

This doesn't happen on Chrome(tested). Attached are few examples. Waiting for your reply.

Cheers!

Asked by duskovuk 1 year ago

Last reply by duskovuk 1 year ago

  • Archived

Firefox freezing when trying to add attachments on Gmail messages and other issues

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fin… (read more)

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.

  • Archived

Protect Your Privacy

I find it really annoying that Mozilla insist on using Google as the default search engine and without any option to change it. Of course the entire reason behind google… (read more)

I find it really annoying that Mozilla insist on using Google as the default search engine and without any option to change it. Of course the entire reason behind google is that they wish to spy on everyone and keep as much information as possible on each and every one of us. So one wonders where the idea that Mozilla protects your privacy comes from, as no matter what Mozilla do, Google is still looking in and indeed listening in too. I used to love Mozilla Firefox but of late it has almost got into the same bed as Google. We need and want a change - Give us the option at least and be transparent. Masking is for robbers! I'm personally sick of google and have been for several years - they couldn't beat DuckDuckGo so now they have Mozilla on their side with most things DEFAULT and without the possibility of changing that (by the looks of it). Google is a spy and the sooner people realise that, the better, so no good looking for an answer as to how to remove it - Mozilla will not help as it seems to be stuck with it and no amount of trying this or that will solve the problem fully. It is up to Mozilla to get out of the grasp of Google and allow customers (the public) to have a choice - so let's have it Mozilla. By the way, I don't share anything (not even information as to how my browser works - I wouldn't be so stupid as to trust Google even for that, but can guarantee anyone they already have that information and more.

Asked by Castleupton 1 year ago

Last reply by Terry 1 year ago

  • Archived

frequent Firefox crashes on Linux

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc..… (read more)

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc.. nothing seems to work.. i find myself having to switch to chromium for some tasks.. :'( below is a list of recent reports .. I hope someone can look into this and suggest what might be the cause. Thanks a lot in advance! Erik


bp-237ca1f6-ca7a-4c77-bb75-26d030220905 9/5/22, 11:28 View bp-698e3610-846d-42ec-817c-e344e0220905 9/5/22, 11:28 View bp-4193ea7b-dba8-49f6-bf59-ef6b40220905 9/5/22, 11:28 View bp-659cc9a7-b0a5-4607-be37-e958f0220905 9/5/22, 11:28 View bp-8c99d045-5bec-45be-9a81-ca02f0220905 9/5/22, 11:28 View bp-215992cc-31ca-49d0-8d32-ae6ee0220905 9/5/22, 11:28 View bp-7f9de548-9f67-4216-8bda-375b00220905 9/5/22, 11:28 View bp-9bb503c8-97d6-4487-953d-274050220905 9/5/22, 11:28 View bp-dc438c3d-679d-4044-bb4e-5af710220905 9/5/22, 11:28 View bp-abc05311-1482-47be-ab38-7e9140220905

Asked by fretjex 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trouble with Sync After Forced Win Rebuild

Long time Firefox/Mozilla user. Installed/upgraded/migrated on Win, Android, Linux (various distros) over the years. This was posted under migration but might be releva… (read more)

Long time Firefox/Mozilla user. Installed/upgraded/migrated on Win, Android, Linux (various distros) over the years.

This was posted under migration but might be relevant in this topic.

Built a new Win 10 system 11/21. Installed Firefox, logged in and Enabled Sync. Installed licensed Adobe photo editing software. No problems. Used for 2 weeks.

Spent 5 months in hospital.

Back home, used new PC for ~45 days; Win 10 went wiggy on me after an update - could not get to Settings menu ya da ya da. It went downhill from there. No identifiable hardware issues (tested memory and (.m2) boot drive, etc

Tried many fixes to Windows while trying to keep user data. Ended up reinstalling Win 10 (multiple times...). System working, but no bookmarks/passwords. Installed Firefox. Of course, it didn't work - understandibly.

Went to old PC, Firefox does not seem to give me the option to *see* my login password); looked up Firefox password (I hated to do it, but with ~500 userid/passwords, I started to let FF manage these a few years back). Found it. Went to new box and logged in. Password error. Digging deeper, it *appears* that the present password was set circa 2015 and the Firefox saved password was set circa 2021.

I've now been fussing with this a week. Searching, searching; trying pretty much everything I can think of. Nothing works.

Any path forward besides changing passwords on all of the involved (~20+) devices?

Now I need to try to recall where I put the recovery key ... (yes, I have since embarked on an extensive backup/restore point campaign which includes backing up backup system software).

Asked by speed.david.l 1 year ago

Last reply by speed.david.l 1 year ago