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Opt into collection for interaction data, but not for technical data

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to o… (read more)

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to opt into just interaction data, but not willing give my technical data, because of the temporary collection of my IP address. Due to this, I have to opt it out completely & unfortunately couldn't contribute to mozilla's data collection stats. If there's anyway to split those separately, would be better.

Thank you, Prince Cooper

Asked by Prince Cooper 1 month ago

Last reply by RobertJ 1 month ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 1 month ago

Last reply by RobertJ 1 month ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (read more)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Asked by richardsimmonds250 1 month ago

Last reply by Mamoon 1 month ago

Screenshot does not work in release 102

Hi, I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing … (read more)

Hi,

I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond.

Have you got a solution that works?

Thank you.

Sincerely,

B. Struk

Asked by Bert 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Home Content: No More Saved to Pocket After Upgrade to Premium

When I open a new tab, I'd like Firefox to show pages that I've saved to Pocket. I have selected Settings >> Home >> Firefox Home Content >> Recent Acti… (read more)

When I open a new tab, I'd like Firefox to show pages that I've saved to Pocket.

I have selected Settings >> Home >> Firefox Home Content >> Recent Activity >> "Pages Saved to Pocket".

This worked pretty well! So well that I upgraded to Pocket premium! Unfortunately, I no longer see any of the pages I've saved to pocket.

How can I get my saved pages back? Thanks!

Asked by swpate 1 month ago

Last reply by Paul 1 month ago

FVD speed dial

I know Mozilla is going to hate this question, but does anyone out there know of a work around to allow me and others the use of FVD. My brother is still using it but he … (read more)

I know Mozilla is going to hate this question, but does anyone out there know of a work around to allow me and others the use of FVD. My brother is still using it but he says he forgot how he did it, Please help. If anyone does answer me on my email: [email removed from public]

Asked by marine65 1 month ago

Last reply by Dropa 1 month ago

Desktop PC microphone selection issues in Linux...

Evening, all. It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stumpe… (read more)

Evening, all.

It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stumped me.

I've noticed that, on any website where user interaction requires use of a microphone, the Linux build of Firefox only ever offers "source_default_name" for choice of microphone. Well, OK; I can see this being fine for the vast majority of folks who use a laptop; the built-in microphone WILL be the "default" microphone, no questions.

My question is this; what do those of us running desktop PCs do about microphone selection, hmm? A desktop PC doesn't HAVE a "built-in, default microphone", does it? By their very nature, any microphone you're going to use with a desktop is going to be an externally plugged-in device. I have three of these; a USB microphone.....a wireless headset, and the twin stereo mikes on a Logitech c920 webcam.

Do I get anything resembling a drop-down list to choose what I want to use? Uh-uh. Firefox - apparently! - doesn't "see" any of them. Not individually. All I ever see is "source_default_name".....

Grrrr...!!

C'mon, guys! Frankly, this is about as much use as a chocolate teapot. Linux, to the best of my knowledge - unlike Windoze - doesn't make 'global' device settings, which every application then uses. It's always been far more fine-grained than that, allowing individual device use on a per-app basis. But that only works if the 'app' in question allows those choices to be made.

Any Chromium-based "clone" - and I use several of these, as I package portable versions for the Puppy Linux community - will give a full drop-down list of every available device it can find. Why can't the Linux builds of Firefox do the same?

I shall be interested to see what, if any, replies I get to this question. It's been bugging me for years...!

Mike.

Asked by cromer.cat 1 month ago

Last reply by jonzn4SUSE 1 month ago

Lost Pinned Websites

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned site… (read more)

I use Firefox in 4 Machines.. very recently I signed my firefox account in College PC.. after signing in there when I try to open in my laptop. I lost all the pinned sites in my firefox. it only shows the College PC pinned websites and histories.. not the previous ones

Asked by Sarath Pavithran 1 month ago

Last reply by Paul 1 month ago

logging in to my credit card account

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is … (read more)

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is there anything that would relate to firefox that would be causing this problem?

Asked by ncapell2je 1 month ago

Last reply by jonzn4SUSE 1 month ago

Too many updates

Your updates should be consolidated every 2 or 3 months, and not ask us for updates every few days or weeks. It might seem important to you, but it's super annoying, espe… (read more)

Your updates should be consolidated every 2 or 3 months, and not ask us for updates every few days or weeks. It might seem important to you, but it's super annoying, especially when your automatic updates don't work well anymore. I keep getting a "updates are available" pop-up at the menu bar, and then clicking on it brings me to the download page. I have to download and install every time you bring in a minor update! Also, the school I work in works behind a firewall. Your descriptions and updates always fail their safety precautions, and I have to get the administrator to unlock every time for minor updates! Please organize your updates a little more better.

Asked by JCSnapshots 1 month ago

Last reply by Dropa 1 month ago

Banking website partially not opening tabs. OK on MS Edge

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update… (read more)

My banking website works fine except for 2 tabs which eventually comes back with page not found due to a technical problem. I think started happening with the last update to Firefox. I have no problems using MS Edge. I have contact my Bank's help line and only suggested clearing data cache and cookies, but it made no difference.

Asked by nevillemac58 1 month ago

Last reply by jonzn4SUSE 1 month ago