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  • Archived

Can't do any searches in Firefox

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site… (read more)

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site I've been to previously. It's very frustrating. Everything works fine in Chrome...and I hate Chrome.

Asked by jeboyd812 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 2 years ago

Last reply by Terry 2 years ago

  • Archived

Saved passwords in Firefox not syncing to Google account

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the … (read more)

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the fix?

Asked by Craig N 2 years ago

Last reply by vicsar 1 year ago

  • Archived

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (read more)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Asked by JAYeskewicz 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Give Firefox permission to access a webpage - firewall issue?

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened wi… (read more)

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened with my permission. How do I grant access / grant permission to access a specific site? Thanks. FYI: I'm a bit frustrated and I have a deadline coming up soon.

Asked by njmutnick 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Total Ad Blocker pop-up advertising

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I d… (read more)

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

Asked by stefysteve1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (read more)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from auto… (read more)

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Asked by lcullen 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Two versions listed in W11 "Apps and Features"

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall vers… (read more)

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall version 99.0?

Asked by MartyA 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

icon on tool bar

I have a world icon on tool bar with a red triangle notification. when i press on it it says "Cant connect to application" check your configuration. It does not allow me … (read more)

I have a world icon on tool bar with a red triangle notification. when i press on it it says "Cant connect to application" check your configuration. It does not allow me to open either statement. What is this?

Asked by Jennyjo72 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (read more)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Asked by Barret Swart 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Access denied to common sites like Lowes and Autozone

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years … (read more)

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years but now do not open. I have tried deleting all my history but they still don't work. Ready o quit FireFox.

Asked by jrblair54 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

size of toolbar icons buttons & bookmark font - how to adjust for accessibility?

How can the size of the icons, buttons, and toolbar bookmark fonts be adjusted to be bigger? They are tiny and I would like to have control over this but it seems like th… (read more)

How can the size of the icons, buttons, and toolbar bookmark fonts be adjusted to be bigger? They are tiny and I would like to have control over this but it seems like there is no way to do that, only within the pages.

I am using the latest firefox on a mac w/ catalina.

Asked by watermelonpunch.com 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Loosing pinned tabs

When you have a number of pinned tabs that you want to stay and during a session a blank window opens behind your current active session (or you open one for some reason … (read more)

When you have a number of pinned tabs that you want to stay and during a session a blank window opens behind your current active session (or you open one for some reason and forget it is open), when you close your main session (with all the pinned tabs) and find the single open blank tab session - if you close that window the next time you open Firefox it does not open all your saved tabs and you don't have the option to "restore previous session" with all the tabs because it remembers the blank window session.

Asked by gchapman.qa 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago