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Default TLS values in About:Config

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for… (read more)

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for version.max and 3 for version.min. The reason I ask is that I have gotten two Event 36871 errors since updating Firefox to 100.0.1 stating "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." I was using no other program besides Firefox at the time I received the errors.


security.tls.version.max security.tls.version.min

Respectfully, Don

Asked by new_aged2perfection 2 years ago

Answered by Terry 2 years ago

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FF uses all 4 GB RAM

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF … (read more)

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF on, doing nothing all RAM will be used. Linuxmint 20.3, FF 100. Does this happen with Windows or Mac?

Asked by borgward 2 years ago

Last reply by Tan Chee Keong 2 years ago

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Firefox v100.0.0 & v100.0.1

Firefox is not hiding page elements behind the scrollbar. I notice this when using Plex, the posters appear over the top of the scrollbar when they should be hidden. I o… (read more)

Firefox is not hiding page elements behind the scrollbar.

I notice this when using Plex, the posters appear over the top of the scrollbar when they should be hidden. I only see this issue with Firefox and no other browser.

Any help would be appreciated.

Asked by trumpy81 2 years ago

Answered by cor-el 2 years ago

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Can't setup 2-factor with addons.mozilla.org

I have this problem with both Firefox and Edge, private mode or not. After logging at addons.mozilla.org, it's requiring me to setup 2-factor. I go through the process an… (read more)

I have this problem with both Firefox and Edge, private mode or not. After logging at addons.mozilla.org, it's requiring me to setup 2-factor. I go through the process and everything is successful. It asks me to enter one recovery code to make sure I'll be able to login. I enter one and it shows on the top with a green background that 2-factor was setup successfully. But then nothing happens. No redirection or links. I try accessing the site in another browser and I have to go through the whole setup again which also appears successful, but then nothing happens. I attached the image that shows it was successful. I have no idea what to do since there is no error and I have the same problem across multiple browsers. Any suggestions?

Asked by mrjohnjones 1 year ago

Answered by Paul 1 year ago

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can't do custom dark themes in newest update?

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in brig… (read more)

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in bright white. i need dark mode. even when i set the toolbar colour (which previously controlled dark/light in Firefox Colour) to black it's on light mode. how do I get dark mode back, i hate this. this theme (picture attached) used to be dark mode but now it defaults to light. how do i get dark mode back.

Asked by noushousakaretsu 2 years ago

Last reply by cor-el 1 year ago

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I need to syn my lap to my firefox account. Insturctions keep telling me to select Fire Fox Syn from my preferences and set up a Sync Account. But there is no choice visiable for opening Fire Fox Sync account.

Why I can't I see this? or where can I find it? Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firef… (read more)

Why I can't I see this? or where can I find it?

Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefox preferences. However this is no option for this available. There is a single option labeled sync but it doe does not synchronize my laptop to my account and none of my bookmarks etc are up to date.

Asked by Rollie 2 years ago

Last reply by cor-el 1 year ago

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Ustable Behavior from FireFox

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other tim… (read more)

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other times it is completely normal.

Of the 3 in the house, this is the one connected to the incoming router from the ISP. The other two are connected by wifi, also using FireFox but completely free of the laptop’s seizing up. I have sent in a dozen FF Crash Reports

Even on the laptop, when slowed down to a crawl, the Ookla speed test shows the ISP’s full connection speed of 250MB/s

The problem has survived: • clearing the OS’s DNS cache • running it on the wifi mesh (disconnected from the Ethernet hardwire)at the other end of the house • refreshing FF using “Troubleshooting Info” • clearing FF StartUp cache • clearing FF Cashed Web Content (which quickly climbs back to ~800MB — is this a reasonable load?)

It is now asking me to confirm whether, with CMD-Q pressed, I really want to quit. I am in HTTPS-only mode, and it fails to recognize an HTTPS url, asking if I want to continue on to the HTTP site.

The laptop has run FF for 16-18 months before this showed up. Possibly at the time when I started to delete all cookies (with exceptions) at quitting FF, and enabling HTTPS-Only mode. But reverting these also makes no difference.

Do I have to ditch FF and use Safari?

Asked by wbps 2 years ago

Last reply by wbps 1 year ago

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Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (read more)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Asked by Hotpuppy 1 year ago

Answered by TyDraniu 1 year ago

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Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 year ago

Last reply by FredMcD 1 year ago

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How do I get Firefox from downloading PDF files

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every opti… (read more)

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Asked by Steve Baker 2 years ago

Last reply by pilotbum 1 year ago

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Time out on a site

Hello, I am having problems with my VGLI site. Every time I try logging in it times out, Is there a way to stop that from happening. My internet connection is sound and w… (read more)

Hello, I am having problems with my VGLI site. Every time I try logging in it times out, Is there a way to stop that from happening. My internet connection is sound and working properly. And I've confirmed the correct address.

This is the error that I am concerned about. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. How do I check or update that information?

Asked by GlennT 1 year ago

Last reply by FredMcD 1 year ago

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Entry field being blocked - will not allow me to type

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cann… (read more)

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cannot type in it. I need to type their entry code on this line. I have attached a copy of the screenshot. I am not sure what the Mask limit is for this line as it is not a line that I am typing my email address in.

I need HELP!

Asked by petlover 1 year ago

Answered by FredMcD 1 year ago

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I am unable to add jira as a search engine on firefox 100 (new profile).

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I g… (read more)

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

Asked by vda1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox 100.0.1

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works… (read more)

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Asked by Firefoxuser 1 year ago

Answered by Firefoxuser 1 year ago

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Saved Credit Card Info Lost at Every Authentication

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that… (read more)

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Asked by dschirita 2 years ago

Last reply by dschirita 1 year ago