I am running Windows XP Pro 64 on an AMD Athlon 64 x 2 processor. Immediately upon upgrading to 8.0.1 and ever since, FF has been crashing and hanging. More than 80% of… (read more)
I am running Windows XP Pro 64 on an AMD Athlon 64 x 2 processor. Immediately upon upgrading to 8.0.1 and ever since, FF has been crashing and hanging. More than 80% of the time, any attempt to load FF via any means results in a splash screen followed by the application terminating with no error. Much of the rest of the time results in a screen which offers to restore the previously locked session. Usually, this is locked, as well. Sometimes, it will allow the user to select whihc items to try to restore or to start a new session, at which point the app either terminates or hangs. Again, no error messages. If one can get past the entry screens - perhaps one try in ten, if that - the app seems to be stable until the Windows screen saver engages. Once the screen save engages, the app freezes solid without fail. No error message is ever reported. Below is the most recent crash ID, but it definitely is not the most recent lock-up. There were zero issues prior to the 8.0.1 upgrade, and instantly upon upgrading to 8.0.1 and beyond, the problem has been terrible. This platform is unusable in this state.
How can I troubleshoot this?