Showing questions tagged: Show all questions
  • Archived

I screwed up on my initial set up info and now can't start until it's fixed. How can I fix it?

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so … (read more)

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so I can move on. Please contact me so I can get that fixed and get moving.

Asked by Liz222 2 years ago

Last reply by Scribe 2 years ago

  • Archived

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile etc

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or de… (read more)

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or deleted, how do I reinstall Mozilla?etc

Asked by jjgoulding 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Have Firefox on Ipad. Love it. Forgot p/word. Want to link with new Windows 10, Firefox account if I can.

Have had Firefox on my old desktop pc for years and love it. Have just purchased a new Windows 10 pc and downloaded F'fox to it. However, I had to open a new account, a… (read more)

Have had Firefox on my old desktop pc for years and love it. Have just purchased a new Windows 10 pc and downloaded F'fox to it. However, I had to open a new account, as I could not remember my p'word from the old computer, and, if I reset the p'word, it says I will lose my bookmarks. I would like to sync the old and new bookmarks, etc, but there is no option to do that. Is that functionality available? Also have F/fox on my Ipad, but again, the bookmarks don't show. As you can see, I love your product ... just would like to have my bookmarks available.

Thanks, d

Asked by WantFirefox 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Disappearing history, bookmarks and Quantum icon after Quantum install.

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I … (read more)

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I brought up the older version of Firefox and history and bookmarks are gone.

Asked by Rick_Mc 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

How can I select and download multiple file links like Down them all use to do

now that Firefox has upgraded my down them all extension is no longer compatible and the developer has pretty much stopped working on a replacement - how can I select mul… (read more)

now that Firefox has upgraded my down them all extension is no longer compatible and the developer has pretty much stopped working on a replacement - how can I select multiple links in a list to download at one time - I have tens of thousands on a continual basis from a list - see example below

Link 01 Link 02 Link 03 Link 04 Link 05

each link has a unique file and filename that needs to be downloaded - what use too take minutes now takes HOURS AND HOURS to do

Asked by ubermause 2 years ago

Last reply by Mkll 2 years ago

  • Archived

i really love firefox but when i updated it, my downloads just stop and it says Failed.

it seems as if this problem only occurs when i am downloading videos and this is really frustrating as i have to retry many times(like 8-15 times) before the download fin… (read more)

it seems as if this problem only occurs when i am downloading videos and this is really frustrating as i have to retry many times(like 8-15 times) before the download finishes. also the download would have reached 97% or so. just imagne if i am downloading a movie. please help

Asked by canash 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

deleted folders on desktop

Firefox updated and after the update most of my folders on my desktop and all information in my documents and pictures are now gone. Is this recoverable? I had data that … (read more)

Firefox updated and after the update most of my folders on my desktop and all information in my documents and pictures are now gone. Is this recoverable? I had data that I cant replace

Asked by coltonk 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I've got Firefox in my apps folder but can't open it or drag it to my dock. The logo looks like our dvd player with an arrow pointing to the insert slot.

The firefox logo pops back to the apps logo list when I try to drag it down. I may have created a problem when I made a second Firefox and tried to drag it, too. On m… (read more)

The firefox logo pops back to the apps logo list when I try to drag it down. I may have created a problem when I made a second Firefox and tried to drag it, too. On my screen it was called Firefox Alias. I dragged it to trash.

Asked by techcaveman 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

When I install Firefox for Mac, I just get a blown-up page with no search bar, no url bar, totally unusable. Why?

I used to use Firefox every day, but since a recent update it is unusable. I tried re-installing, but when I open it, all I get is a partial, blown-up page and cannot se… (read more)

I used to use Firefox every day, but since a recent update it is unusable.

I tried re-installing, but when I open it, all I get is a partial, blown-up page and cannot see the whole frame, or a url address bar, or a search bar, no matter how I manipulate zoom, settings, view, or anything else.

What am I doing wrong? I have a MacBook Pro running Sierra version 10.12.6

Asked by paulmagloine 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why is Firefox not sysncing its record to a newly reinstalled Firefox

I have reinstalled Firefox as it was creating a lot of problems. Then I allowed Firefox to sync ALL the data it had upto now. But it is not syncing. I do not have all my … (read more)

I have reinstalled Firefox as it was creating a lot of problems. Then I allowed Firefox to sync ALL the data it had upto now. But it is not syncing. I do not have all my tabs for instance. How can I can fix it. My old FF was allowed syncing.

Asked by Hasanat 2 years ago

Last reply by SPRW 2 years ago

  • Archived

Why are there 2 Firefox icons on my desktop?

I recently downloaded an update to my Firefox account but instead of adding to the original I now have 2 icons - can I delete the original without disrupting the new down… (read more)

I recently downloaded an update to my Firefox account but instead of adding to the original I now have 2 icons - can I delete the original without disrupting the new download?

Asked by eshf 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Why does Firefox drop off of my computer and require a re-install?

For some reason I can't seem to keep firefox on my laptop. Apparently it is the 'Beta' version, but I can't seem to get anything else. I like this version, but would like… (read more)

For some reason I can't seem to keep firefox on my laptop. Apparently it is the 'Beta' version, but I can't seem to get anything else. I like this version, but would like to turn on my computer and know that the firefox icon will be there, ready to open my favorite browser!

Asked by Granky 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

1hour not touch firefox,then firefox stop working 20180528

firefox stop work when i not touch it 1 hour ,i open it at 19:00 ,and open few pages,then i use other software example mail or IM ,when i want open new pages at 20:00 ,i … (read more)

firefox stop work when i not touch it 1 hour ,i open it at 19:00 ,and open few pages,then i use other software example mail or IM ,when i want open new pages at 20:00 ,i found firefox cannot work ,it happened few days ,and i

just write it on here,

,it look like a big error, , then i need to close it ,and then open it ,it make some troubles, ,suggest and hope fix it , thanks

Asked by nncgmxus 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I have tried & tried to update as the msg says to do but no success/

while on firefox msg keeps coming up to upddate. Iclick on update enter a admin user and green bar comes up saying update is being installed But it never completes. I … (read more)

while on firefox msg keeps coming up to upddate. Iclick on update enter a admin user and green bar comes up saying update is being installed But it never completes. I have tried this at least 6 times but not it does not seem to work as when I reboot the message to update comes back.

Asked by wytashe 2 years ago

Last reply by user633449 2 years ago

  • Archived

Frustration with user interface changes

We are experiencing increasing frustration with gratuitous user interface changes in Firefox. As soon as we get used to the way something works, someone changes it with n… (read more)

We are experiencing increasing frustration with gratuitous user interface changes in Firefox. As soon as we get used to the way something works, someone changes it with no conceivable benefit or reason.

Typical example is the disappearance of the history button. If a tab is accidentally closed, the old recently closed section under history quickly restored it.

Why has the Reload page button moved?

Is there a way to use the new 'engine' with the old interface?

Asked by ProfessorMax 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

how can i look at my emails on my MacBook Air? i have Thunderbird on my old (2002) desktop. I don't know how to access my emails on my MacAir though. plz help

i need to be able to check my emails on my MacBook Air and am unable to. i have Thunderbird downloaded on my old (2002) desk top but I'm not always home to be able to che… (read more)

i need to be able to check my emails on my MacBook Air and am unable to. i have Thunderbird downloaded on my old (2002) desk top but I'm not always home to be able to check my emails on the desktop. can anyone help me?

Asked by abigail1952 2 years ago

Last reply by Wesley Branton 2 years ago

  • Archived

When I downloaded the firefox upate, it got rid of my toobar and all of my bookmarks. Could not recover them. Can't even get thingd put on the toobar. This has

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer c… (read more)

When I downloaded the Firefox update, my toolbar disappeared and all my bookmarks are gone. Need them back ASAP for my work. Tried to restore bookmarks, but my computer can't open the json file.

Asked by mendaholmes 2 years ago

Last reply by jscher2000 2 years ago